No. 13 of 27 ·Incident Management Software

Mutualink LNK360

Windows · Mac · Android · iPhone

Freedom report

Two barsScore 5.6

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely4 of 6 device platforms
DocumentedPlans, terms and facts published

Mutualink LNK360 is ranked #13 of 27 in incident management software on Freedom251. It runs on Android, iOS, macOS, Windows.

Compared on incident management software

Mobile apps: Yes

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The record

Purpose: LNK360 brings voice, video, and data collaboration together for communications among agencies and responders.
Voice interoperability: It bridges land mobile radio, LTE, mobile phones, push-to-talk apps, IP and analog phones, PA systems, and intercom systems.
Video: It can share live video from security cameras, drones, body cameras, and mobile devices.
Messaging and location: The platform offers encrypted group messaging and real-time geospatial mapping of responder locations and assets.
Integrations: Open APIs support integration with CAD, sensors, gunshot detection, drones, and IoT devices.
Security: Mutualink says LNK360 uses AES encryption with federally approved ciphers and standards-based public-key mutual authentication.
Deployment: Deployment options listed include SaaS, dedicated cloud hosting, on-premises, and hybrid configurations.
RemoteView: RemoteView provides live video feeds on interactive floor plans, PTZ camera control, and sharing with incident participants.
RemoteView access limit: Shared floor plans and camera access remain available for up to 72 hours during incidents, and access is revoked when the incident ends or the sharing user logs out.
Supported devices: The RemoteView page lists desktop support for Windows and Mac and mobile app support for iOS and Android.
Who it serves: Mutualink lists public safety, government, schools and universities, healthcare, transit, critical infrastructure, commercial sites, stadiums, casinos, and shopping centers as sectors it serves.
Support: The company page says Mutualink provides 24/7 support and works with customers on deployment and training.
Pricing: The online store says fixed-price items can be purchased online and custom or large deployments can be quoted; its catalog did not load on the page.
Headquarters: Wallingford, Connecticut, United States

Where it ranks on Freedom251

Best Incident Management Software in 2026#13 of 27

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Sources

mutualinkusa.com/platform· checked 4 Oct 2026
mutualinkusa.com/solutions/remote-view· checked 4 Oct 2026
mutualinkusa.com/company· checked 4 Oct 2026
mutualinkusa.com/store· checked 4 Oct 2026
mutualinkusa.com· checked 28 Sept 2026