MSP360 Backup

What MSP360 Backup is
MSP360 Backup is a backup product for Windows, macOS, and Linux computers and servers. It supports file-based and image-based backup, with features including incremental images, image encryption, cloud image destinations, bare-metal restore, and bootable recovery media. The free plan covers personal workstation backup and includes forum-based support. Paid plans are organized by system and workload: Pro (macOS/Linux) covers locally managed backup, Desktop covers Windows desktop backup, and Server and SQL cover Windows Server and SQL Server. Ultimate includes file, image, SQL Server, and Exchange backup, plus an unlimited cloud storage allowance. Listed annual prices are $19.99 a year for Pro (macOS/Linux), $29.99 a year for Desktop, $109.99 a year for Server, $124.99 a year for SQL, and $179.99 a year for Ultimate. Desktop, Server, SQL, and Ultimate prices exclude VAT. MSP360 was founded in 2011 and is headquartered in Pittsburgh, Pennsylvania.
Who it suits
MSP360 Backup may suit individuals needing personal workstation backup or organizations backing up servers across Windows, macOS, and Linux. Its plan options distinguish desktop, server, SQL Server, and broader backup needs.
What it does well
- Free plan covers personal workstation backup
- Supports file-based and image-based backup
- Includes bare-metal restore and bootable recovery media
- Ultimate includes unlimited cloud storage allowance
What to know first
- Free plan support is forum-based
- Desktop, Server, SQL, and Ultimate prices exclude VAT
- Mobile backup is not supported
Limits
The free plan is limited to personal workstation backup and includes forum-based support. Pro (macOS/Linux) costs $19.99 per year; Desktop, Server, SQL, and Ultimate cost $29.99, $109.99, $124.99, and $179.99 per year respectively, with those four prices excluding VAT.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro (macOS/Linux) | annual subscription · Locally managed backup · macOS/Linux backup | $19.99 a year |
| Free | Windows 7/8/10/11 · 1 network share · 5 TB cloud storage · 5 TB local storage · community support | Free |
| Server | per computer annually; VAT excluded · 5 network shares · 1 TB cloud storage · unlimited local storage · email support | $109.99 a year |
| SQL | per computer annually; VAT excluded · 5 network shares · 1 TB cloud storage · unlimited local storage · email support | $124.99 a year |
| Ultimate | per computer annually; VAT excluded · unlimited network shares · unlimited cloud storage · unlimited local storage · email support | $179.99 a year |
| Desktop | per computer annually; VAT excluded · 1 network share · 5 TB cloud storage · unlimited local storage · email support | $29.99 a year |
As msp360.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Open the MSP360 Backup website.
- Select a plan for the relevant operating system or workload.
- Use the free plan for personal workstation backup, or choose a paid annual plan.
- Use the 15-day trial noted with the pricing, if applicable.
MSP360 Backup is a computer and server backup product for Windows, macOS, and Linux. It suits individuals seeking free workstation coverage and organizations that need plans for specific desktop or server workloads. The main trade-off is a useful spread of recovery options against a plan ladder that requires buyers to match coverage to their systems.
Overview
The plans range from free personal workstation backup to paid options for macOS/Linux, Windows desktops, Windows Server, SQL Server, and broader file, image, SQL Server, and Exchange coverage. That structure helps buyers pay for a defined workload, but it makes the choice less simple than a single broadly inclusive desktop plan. Mobile backup is not supported.
Key features
- File and image backup: The free plan includes both for a personal workstation, a useful starting point for an individual who needs more than file copies. It does not replace the paid plans for Windows desktop or server workloads.
- Recovery tools: Bare-metal restore, bootable recovery media, and incremental images support whole-machine recovery and ongoing image backups. These are valuable when restoring a system matters, not just recovering individual files.
- Image protection and destinations: Image encryption and cloud image destinations support protected off-machine image copies. Ransomware protection is included, though its specific operation is not described.
- Multiple workloads: Coverage includes computer and server backup, with mixed backup scope and restore modes. The Ultimate plan adds file, image, SQL Server, and Exchange backup; its unlimited cloud storage allowance is a notable distinction from the narrower plans.
Pricing
The free plan costs nothing and includes personal workstation backup, file and image-based backup, and forum-based support. It is the clearest fit for an individual workstation user willing to rely on forum support; it is not the paid Windows desktop, server, or SQL plan.
Paid annual subscriptions are priced by platform and workload:
- Pro (macOS/Linux): $19.99 a year for locally managed macOS/Linux backup. It is the lowest-priced paid option, but its scope is limited to those systems.
- Desktop: $29.99 a year for Windows desktop backup. The price excludes VAT.
- Server: $109.99 a year for Windows Server backup. The price excludes VAT, and the higher cost is appropriate only when server coverage is needed.
- SQL: $124.99 a year for SQL Server backup. The price excludes VAT and targets a specific workload rather than general desktop backup.
- Ultimate: $179.99 a year for file, image, SQL Server, and Exchange backup, with an unlimited cloud storage allowance. It is the broadest stated option, but costs substantially more than the platform-specific plans.
A 15-day trial is offered. The annual terms are stated for paid plans; VAT is explicitly excluded for Desktop, Server, and SQL.
Platforms
MSP360 Backup supports Windows, macOS, and Linux, with separate plan coverage for Windows desktops, Windows Server, SQL Server, and macOS/Linux. It does not support mobile backup, so it is not a fit for protecting Android or iOS devices.
Who it's for
Choose it if you need workstation or server backup on a supported operating system and value image recovery options. The free plan suits personal workstation use, while organizations should select a paid tier according to whether they need desktop, server, SQL Server, or the broader Ultimate workload set. Look elsewhere if mobile coverage is essential or if you need a plan that does not require matching the subscription to a specific system or workload.
Pros and cons
- Pro: Free personal workstation backup includes both file and image-based backup, making it a substantive no-cost starting point.
- Pro: Bare-metal restore and bootable recovery media support recovery beyond restoring individual files.
- Pro: Ultimate combines file, image, SQL Server, and Exchange backup with unlimited cloud storage allowance.
- Con: Paid pricing is split by platform and workload, so buyers need to choose the matching tier rather than assume one plan covers all needs.
- Con: VAT is excluded from the stated Desktop, Server, and SQL prices.
- Con: Mobile backup is not supported.
Alternatives
IDrive is worth considering if you want a backup option with mobile and web platforms as well as desktop operating systems; its IDrive Mini plan is $0.25 a month for 100 GB and one user.
Duplicati may suit buyers who prefer a free plan capped at monitoring up to 2 machines and viewing the last 200 backups, or a Pro plan at $2 a month.
Vinchin Backup & Recovery is an alternative if protecting up to 3 virtual machines on a permanent free edition matches your needs.
VM Backup may be a better fit when a free edition for 2 VMs per host or a 30-day fully featured trial is the priority.
Bareos offers a free open-source community edition with public repository access and complete source code, which may appeal to buyers prioritizing those attributes.
Veeam Agent for Microsoft Windows is another option for Windows users who need one free backup job targeting a local drive, network shared folder, or Veeam backup.
EaseUS Todo Backup may fit users looking for free file, system, disk, and partition backup and recovery, or a yearly Home plan at $39.95 a year for one computer and 1 TB cloud storage.
AOMEI Backupper is a Windows alternative with a perpetually free Standard plan for PC backup.
Browse Backup software, SaaS Backup Software, Email Backup Software, Backup and Disaster Recovery Software, Google Workspace Backup Software, and Disk Imaging Software for more options by category.
Verdict
MSP360 Backup is a strong candidate for individuals who want free workstation file and image backup, and for organizations that need one of its defined desktop, server, or SQL workloads. Its recovery tools and Ultimate plan’s broad coverage are the main reasons to choose it; buyers needing mobile backup or a simpler all-purpose plan should look elsewhere.
Verdict
MSP360 Backup offers a free workstation option and paid plans organized around supported systems and workloads. Review the plan scope and VAT exclusions to identify the listed annual price that applies.
Questions
Does MSP360 Backup have a free plan?
Yes. The Free plan covers personal workstation backup and includes file and image-based backup plus forum-based support.
How much do the paid plans cost?
Pro (macOS/Linux) costs $19.99 per year. Desktop is $29.99 per year, Server $109.99 per year, SQL $124.99 per year, and Ultimate $179.99 per year; Desktop, Server, SQL, and Ultimate exclude VAT.
Which platforms does it support?
The listed platforms are Windows, macOS, and Linux.
Can MSP360 Backup back up mobile devices?
No. Mobile backup is listed as unsupported.
What does Ultimate include?
Ultimate includes file, image, SQL Server, and Exchange backup, plus an unlimited cloud storage allowance.
Who makes MSP360 Backup?
The maker is MSP360 Backup. It was founded in 2011 and is headquartered in Pittsburgh, Pennsylvania, United States.
Facts from MSP360 Backup's own pages
- API
- Managed Backup exposes API credentials and documentation, and version 8 added API methods to authorize, deauthorize and check computer authorization. · msp360.com, 21 Oct 2026
- Apple app complaints
- App Store reviewers report lag, missing iPad mouse support, file-transfer usability problems and occasional multi-monitor freezes. · apps.apple.com, 21 Oct 2026
- Backup scope
- mixed · msp360.com, 23 Sept 2026
- Centralized management
- Managed Backup provides a multi-tenant web console for remote deployment, monitoring, reporting, alerts and policy management. · msp360.com, 21 Oct 2026
- CLI
- The installed cbb executable manages storage accounts and backup or restore plans; commands support JSON or XML output and require administrator privileges on Windows. · help.msp360.com, 21 Oct 2026
- Company identity
- MSP360 says it was formerly CloudBerry Lab and was established in 2011 by IT professionals. · msp360.com, 21 Oct 2026
- Company profile
- Gartner lists MSP360 as a private company headquartered in Pittsburgh, founded in 2011, with 51–200 employees. · gartner.com, 21 Oct 2026
- Computer backup
- Yes · msp360.com, 23 Sept 2026
- Documentation
- MSP360 maintains a Help Center with platform-specific installation, feature, CLI, troubleshooting and licensing articles. · help.msp360.com, 21 Oct 2026
- File and image backup
- The Windows edition supports file backups, image-based backups, system-state protection and bare-metal recovery. · help.msp360.com, 21 Oct 2026
- Founded
- 2011 · msp360.com, 28 Sept 2026
- Free plan
- Yes · msp360.com, 23 Sept 2026
- Gartner complaint
- A reviewer reported support gaps, costly unintended AWS downloads and broken hybrid-backup links after updates. · gartner.com, 21 Oct 2026
- Headquarters
- Pittsburgh, Pennsylvania, United States · msp360.com, 28 Sept 2026
- Immutability
- The product supports storage Object Lock immutability for protected backups. · help.msp360.com, 21 Oct 2026
- Independent review
- PCWorld found the product feature-rich for local and online file or image backups but criticized lack of consumer cloud support and accumulating costs. · pcworld.com, 21 Oct 2026
- Integrations
- Documented integrations include MSP360 RMM, ConnectWise, Autotask PSA, Microsoft 365, Google Workspace and cloud storage providers. · help.mspbackups.com, 21 Oct 2026
- Licensing model
- Windows licensing changed from perpetual purchases to annual subscriptions on December 1, 2021; earlier perpetual licenses remain active. · help.msp360.com, 21 Oct 2026
- Limit: pricing
- Reviewers complain about subscription price increases and loss of older perpetual-license economics. · getapp.com, 21 Oct 2026
- Limit: troubleshooting
- Reviewers report vague error messages and logs that make diagnosing failures harder. · getapp.com, 21 Oct 2026
- Limit: usability
- GetApp reviewers say the interface can feel outdated or overwhelming, especially for new users. · getapp.com, 21 Oct 2026
- Linux and macOS CLI
- Linux and macOS editions provide a separate CLI V2 for creating and editing plans in the newer backup format. · help.msp360.com, 21 Oct 2026
- Local and NAS backup
- Backups can target local drives, external storage and NAS or network locations in addition to cloud storage. · msp360.com, 21 Oct 2026
- Mac review limitation
- Macworld praised encryption, scripting, scheduling and performance but cited a steep learning curve, thin documentation, vague errors and a Windows-style interface. · macworld.com, 21 Oct 2026
Where MSP360 Backup stands on Freedom251
- Backup software#10 of 151
- Backup and Disaster Recovery Software#4 of 36
- Google Workspace Backup Software#3 of 20
- Server Backup Software#6 of 33
- Cloud Backup Services#10 of 47
- NAS Backup Software#15 of 45
