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MoonMail
What MoonMail is
MoonMail is a messaging platform covering email, SMS, voice, WhatsApp, Facebook Messenger, Amazon ADPM, Apple APNs, Baidu and Firebase FCM. Email campaigns can start from templates or a drag-and-drop builder, and listed tools include automation, audience segmentation and A/B testing. The free plan costs nothing, billed monthly, for 500 contacts and 2,000 emails per month. Starter costs $29 a month, billed monthly, for 5,000 contacts and 10,000 emails per month. Pro costs $79 a month, billed monthly, for 25,000 contacts and 50,000 emails per month. A 14-day trial offers full feature access without a credit card through the Shopify page. Shopify syncs customer, order and cart data and supports abandoned-cart sequences. Zapier connects MoonMail with 5,000+ apps. Developers get a REST API, webhooks and SDKs for Node.js/JavaScript, Python, PHP, Ruby and Go.
Who it suits
MoonMail suits marketers and developers running multichannel campaigns, especially those needing segmentation, automation, testing or integrations. Its plans support audiences from 500 to 25,000 contacts.
What it does well
- Supports email, SMS, voice and messaging channels
- Automation, segmentation and A/B testing
- 14-day trial needs no credit card
- Zapier connects over 5,000 apps
- REST API, webhooks and multiple SDKs
What to know first
- Free plan allows 500 contacts
- Free plan allows 2,000 emails monthly
- Starter costs $29 a month
- Pro costs $79 a month
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | monthly · 500 contacts · 2,000 emails/month | Free |
| Starter | monthly · 5,000 contacts · 10,000 emails/month | $29 a month |
| Pro | monthly · 25,000 contacts · 50,000 emails/month | $79 a month |
As moonmail.io lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
MoonMail combines multichannel messaging with campaign-building, automation and developer tools. Its free and paid tiers differ mainly in contact and monthly email allowances, with a no-card trial available through Shopify.
Facts from MoonMail's own pages
- A/B testing
- Yes · moonmail.io, 20 Sept 2026
- API
- MoonMail documents a REST API, webhooks, and SDKs for Node.js/JavaScript, Python, PHP, Ruby, and Go; it lists standard-plan limits of 1,000 requests per hour and enterprise limits of 10,000 per hour. · moonmail.io, 11 Oct 2026
- Deliverability
- MoonMail says it automatically classifies hard and soft bounces and removes hard bounces from mailing lists. · moonmail.io, 11 Oct 2026
- Email automation
- Yes · moonmail.io, 20 Sept 2026
- Email campaigns
- The help page says users can create campaigns from a template or from scratch with a drag-and-drop builder. · moonmail.io, 11 Oct 2026
- Free plan
- The help page says the free plan includes 2,000 emails per month and basic features, with no credit card required to start. · moonmail.io, 11 Oct 2026
- Monthly send limit
- 10000 · moonmail.io, 20 Sept 2026
- Other integrations
- MoonMail says its Zapier connection links to 5,000+ apps and highlights Gmail, Shopify, Google Sheets, and Slack integrations. · moonmail.io, 11 Oct 2026
- Privacy and security
- MoonMail's transparency page claims GDPR and CCPA compliance, end-to-end encryption, third-party security audits, and that customer data is not sold to third parties. · moonmail.io, 11 Oct 2026
- Product
- MoonMail describes itself as an all-in-one messaging platform for email, SMS, voice, WhatsApp, Facebook Messenger, Amazon ADPM, Apple APNs, Baidu, and Firebase FCM. · moonmail.io, 11 Oct 2026
- Audience segmentation
- Yes · moonmail.io, 20 Sept 2026
- Shopify integration
- MoonMail says its Shopify integration syncs customer, order, and cart data automatically and supports abandoned-cart email sequences. · moonmail.io, 11 Oct 2026
- Paid from
- 29 · moonmail.io, 20 Sept 2026
- Subscriber limit
- 5000 · moonmail.io, 20 Sept 2026
- Support
- The support page lists 24/7 live chat, email support with a stated response within four hours, and phone support Monday to Friday, 9am–6pm EST. · moonmail.io, 11 Oct 2026
- Trial
- The Shopify page offers a 14-day free trial with full feature access and no credit card required. · moonmail.io, 11 Oct 2026
- Unsubscribes
- MoonMail says unsubscribe links are automatically added to campaigns and unsubscribed contacts are immediately removed from lists. · moonmail.io, 11 Oct 2026
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