Monology

Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | billed monthly · 500 pool credits/mo · 1 chatbot · 1 widget · 5 dynamic forms · 5 team members · unlimited conversations | $19 a month |
| Professional | billed monthly · 2,000 pool credits/mo · 3 chatbots · 3 widgets · 15 dynamic forms · 10 team members · unlimited conversations | $49 a month |
| Enterprise | billed monthly · 5,000 pool credits/mo · 6 chatbots · 6 widgets · 30 dynamic forms · 20 team members · unlimited conversations | $99 a month |
As monology.io lists them, read 12 Oct 2026. The maker's own page has the final word.
Facts from Monology's own pages
- Actions and integrations
- Available integrations include Slack, Zendesk, SendGrid, Mailgun, AWS SES, ZeptoMail, custom REST APIs, and webhooks; Microsoft Teams, Discord, HubSpot, Salesforce, Intercom, Zapier, and Make are marked coming soon. · monology.io, 12 Oct 2026
- AI data use
- The homepage states customer data is encrypted at rest and never used to train AI models. · monology.io, 12 Oct 2026
- AI bot generation
- Yes · monology.io, 22 Sept 2026
- AI providers
- Users can use Monology AI or connect their own OpenAI or Azure OpenAI key without Monology credits or markup. · monology.io, 12 Oct 2026
- Credit limits
- Monthly AI pool credits are 500 for Starter, 2,000 for Professional, and 5,000 for Enterprise; purchased wallet credits do not expire. · monology.io, 12 Oct 2026
- Deployment
- Chatbots can be embedded on websites using a script tag or React package, and can also be shared through chat links. · monology.io, 12 Oct 2026
- Deployment channels
- website · monology.io, 22 Sept 2026
- Free plan
- No · monology.io, 22 Sept 2026
- Grounded answers
- The assistant answers from verified knowledge and does not use the open internet for responses. · monology.io, 12 Oct 2026
- Human handoff
- Yes · monology.io, 22 Sept 2026
- Knowledge-base answers
- Yes · monology.io, 22 Sept 2026
- Knowledge sources
- Users can upload PDFs, CSVs, text, FAQs, policies, or website links as knowledge sources. · monology.io, 12 Oct 2026
- Lead qualification
- Chatbots can classify visitor intent, collect lead details, route conversations, and alert teams. · monology.io, 12 Oct 2026
- Privacy and security
- The privacy policy says data is stored on servers in the United States, regular backups are maintained, and appropriate technical and organizational security measures are used. · monology.io, 12 Oct 2026
- Purpose
- Monology turns business knowledge into an AI chatbot that answers customers, qualifies leads, and books meetings. · monology.io, 12 Oct 2026
- Paid from
- 19 · monology.io, 22 Sept 2026
- Support
- The homepage says onboarding is directly with the founder, and the pricing FAQ directs questions to [email protected]. · monology.io, 12 Oct 2026
- Trial and billing
- The 11-day free trial requires no credit card, and the pricing page says plans can be upgraded, downgraded, or canceled anytime. · monology.io, 12 Oct 2026
- Visual builder
- A no-code visual canvas supports conversation flows with Start, AI Agent, Message, Branch, Form, Action, and End blocks. · monology.io, 12 Oct 2026
Where Monology stands on Freedom251
- Chatbot Builders#170 of 257