Freedom251 › AI Market Research Software
Maze
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 1 study/month · 5 seats · essential prototype testing · surveys · pay-per-use panel credits | Free |
| Starter | $99 per month · 1 study/month · 5 seats · unmoderated research toolkit · templates · pay-per-use panel credits · audio/video/screen recording | $99 a month |
| Enterprise | Custom pricing · Custom study quantities · unlimited seats · 7M+ participant panel or own users · all Maze AI features · moderated interviews | On request |
As maze.co lists them, read 14 Oct 2026. The maker's own page has the final word.
Facts from Maze's own pages
- AI features
- The platform offers an AI study builder, AI moderator, and AI-powered analysis and reporting features. · maze.co, 2 Oct 2026
- AI moderator
- Maze offers an AI moderator that drafts structured discussion guides from a research goal. · maze.co, 14 Oct 2026
- AI study builder
- An AI study builder creates ready-to-launch studies from a stated learning objective. · maze.co, 14 Oct 2026
- Automated reports
- Automated, visual-rich reports summarize findings for sharing with stakeholders. · maze.co, 14 Oct 2026
- Card sorting
- Open and closed card-sorting tasks help researchers test information architecture and naming. · maze.co, 14 Oct 2026
- Company
- Maze identifies Jonathan Widawski as CEO and co-founder and says more than 60,000 teams use Maze. · maze.co, 2 Oct 2026
- Company facts
- LinkedIn lists Maze as a privately held software company founded in 2018, headquartered in San Francisco, with 51–200 employees. · linkedin.com, 14 Oct 2026
- Compliance
- Maze states on its pricing page that it is SOC 2 Type II certified and describes GDPR support, SSO and role-based workspaces. · maze.co, 14 Oct 2026
- Developer snippet
- The website tracking snippet is team-specific JavaScript installed in each tested page's head section. · help.maze.co, 14 Oct 2026
- Documentation
- Maze maintains a public Knowledge Base with setup, testing, mobile, security, privacy and MCP articles. · help.maze.co, 14 Oct 2026
- Funding and scale
- Maze's company page reports more than 100 employees, over 60,000 customer teams and $60 million in total funding. · maze.co, 14 Oct 2026
- Funding news
- Maze announced a Series B funding round on June 9, 2022 to expand its product-research platform. · maze.co, 14 Oct 2026
- Headquarters
- London, United Kingdom · maze.co, 23 Sept 2026
- Integrations
- Listed integrations include Figma, FigJam, Slack, Jira/Confluence, Miro, Notion, Google Calendar, Google Meet, Microsoft Teams, Zoom, Office 365, Outlook.com, Amplitude and AI tools. · maze.co, 14 Oct 2026
- Legal entity
- Maze’s terms identify the contracting company as MAZE.DESIGN LTD. and give its address as 167–169 Great Portland Street, 5th Floor, London, UK W1W 5PF. · maze.co, 2 Oct 2026
- Licence
- Maze's tracking script is closed-source, and Maze does not present the SaaS platform as open-source software. · help.maze.co, 14 Oct 2026
- Limit: mobile experience
- Reviewers cite mobile-testing weaknesses, while Google Play users report blank screens, difficult controls and uploads that fail. · play.google.com, 14 Oct 2026
- Limit: participant quality
- Reviewers report that some recruited testers do not follow instructions or abandon tasks, reducing data quality. · trustradius.com, 14 Oct 2026
- Limit: prototype maintenance
- Reviewers report that updating Figma prototypes or flows can break links or wipe path configurations. · trustradius.com, 14 Oct 2026
- Limit: survey flexibility
- G2 reviewers report that some question formats lack flexibility, including combining multiple-choice and explanation responses in one block. · g2.com, 14 Oct 2026
- Limit: website testing
- Website tests must stay in one browser tab, and in-page interactions that do not change the URL are not captured as path steps. · help.maze.co, 14 Oct 2026
- Live website testing
- Website tests can capture participant behavior on live sites through a JavaScript snippet. · help.maze.co, 14 Oct 2026
- MCP access model
- MCP is Enterprise-only, uses OAuth 2.1, follows workspace permissions and provides read-only access. · help.maze.co, 14 Oct 2026
- MCP server
- Maze provides a remote HTTPS MCP server connecting research data to ChatGPT, Claude, Copilot and Cursor. · help.maze.co, 14 Oct 2026
Where Maze stands on Freedom251
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- UX Research Software#1 of 29
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- User Testing#3 of 25
- User Experience Software#6 of 33