No. 25 of 39 ·Route Planning Software

Map My Customers

Name: Map My Customers
Price: 99 USD

Web · Android · iPhone · API · paid plans from $99/mo

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Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Map My Customers is ranked #25 of 39 in route planning software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. Paid plans start at $99/mo.

Map My Customers plans and pricing

All plans

Industry Leader $99/mo paid annually 50,000 records · minimum 5 users · Lead Finder (125/user/mo) · 5 teams mapmycustomers.com · 30 Sept 2026

Enterprise $139/mo paid annually Unlimited records · minimum 10 users · Lead Finder (200/user/mo) · SSO & bespoke onboarding · Open API access mapmycustomers.com · 30 Sept 2026

Field Intelligence $199/mo paid annually Unlimited records · minimum 35 users · Exec HQ included · AI executive summaries · Dedicated Field Strategy Engineer mapmycustomers.com · 30 Sept 2026

Compared on route planning software

Free plan: No
Paid from: $99/user/mo
Visit planning: Yes
Territory management: Yes
Route optimization: Yes
Lead capture: Yes
Offline mobile access: Yes
Visit check-in tracking: Yes

Best Map My Customers alternatives

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Two bars Timemoz Free tier No. 1$0.42/mo6.8 Two bars Badger Maps Free tier No. 2$12/mo6.6 Two bars Harpus Field Sales Free tier No. 3$499/mo6.5 Two bars Moovit Free tier No. 4Free6.5 One bar Route4Me Free tier No. 5$6.67/mo6.5 Two bars SalesRabbit Appointment Management Free tier No. 6$59/mo6.5

The record

What it does: Map My Customers is a field sales execution platform combining a mobile-first app, mapping, route planning, activity logging, and manager dashboards.
Target users: It is built for outside sales teams, including sales leaders, RevOps, sales managers, enablement teams, and field sales representatives.
Core field tools: Features include multi-stop route optimization, GPS-verified check-ins, voice-to-text notes, mileage tracking, offline mode, and navigation handoff to Google Maps, Waze, or Apple Maps.
CRM integrations: Native two-way integrations are provided for Salesforce, HubSpot, Microsoft Dynamics, Zoho, and NetSuite.
Calendar integrations: Calendar activity can sync with Google Calendar, Office 365, and Microsoft Exchange, with each rep enabling their own calendar connection.
Data connectivity: The product supports spreadsheet import, SFTP, Zapier automations, and a public API; custom API-based syncs may incur an additional charge.
Mobile and web access: The web app runs in a browser, while native iOS and Android apps support maps, accounts, routes, check-ins, voice notes, mileage tracking, and activity logging.
Security and compliance: Map My Customers states that it is SOC 2 Type II certified, GDPR compliant, HIPAA compliant, and encrypts data at rest and in transit.
Security controls: Its DPA describes API-key or OAuth API access, a web application firewall, static code analysis, four annual penetration tests, HTTPS, and encryption at rest.
Support: Support includes setup and troubleshooting guides, email support, request-a-call assistance, system-status information, and weekly office hours.
Onboarding: Most teams are live in 2–4 weeks, with kickoff and data audit, CRM sync and territory build, pilot rollout, training, and full-team go-live.
Free-trial policy: Most teams start with a guided demo and pilot rather than a self-serve free trial.
Founded: 2015
Headquarters: Cary, North Carolina, United States
Price from: $99/mo

Where it ranks on Freedom251

Best Route Planning Software in 2026#25 of 39
Best Sales Mapping Software in 2026#20 of 31
Best Field Sales Software in 2026#17 of 30

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Sources

mapmycustomers.com/faq· checked 30 Sept 2026
mapmycustomers.com/features· checked 30 Sept 2026
mapmycustomers.com/integrations· checked 30 Sept 2026
mapmycustomers.com/pricing· checked 30 Sept 2026
mapmycustomers.com/dpa· checked 30 Sept 2026
mapmycustomers.com/support· checked 30 Sept 2026
mapmycustomers.com· checked 23 Sept 2026