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Map My Customers

What Map My Customers is
Map My Customers is a field sales execution platform for teams that plan and track work outside the office. It brings mapping, route planning, activity logging and manager dashboards together, with native iOS and Android apps and a browser-based web app. Field representatives can optimize multi-stop routes, record GPS-verified check-ins, dictate notes, track mileage and work offline. Navigation can pass to Google Maps, Waze or Apple Maps. The platform connects in both directions with Salesforce, HubSpot, Microsoft Dynamics, Zoho and NetSuite. Calendar activity can sync with Google Calendar, Office 365 and Microsoft Exchange, with each representative enabling their own connection. Teams can also bring in spreadsheets, use SFTP or Zapier, and connect through a public API; custom API-based synchronization may cost extra. Map My Customers states that it is SOC 2 Type II certified and compliant with GDPR and HIPAA, and that it encrypts data at rest and in transit. Support includes guides, email, call requests, status information and weekly office hours. Onboarding usually takes 2–4 weeks and includes data review, CRM and territory setup, a pilot, training and team launch. Pricing begins at $99 per user per month, billed annually; the paid plans have minimum user counts.
Who it suits
It suits outside sales representatives and the leaders, managers, RevOps and enablement teams supporting them. Teams that need mobile visit planning, route optimization, CRM connections and manager visibility are its clearest fit.
What it does well
- Native iOS and Android apps include offline access.
- Optimizes multi-stop routes and records GPS-verified check-ins.
- Voice-to-text notes and mileage tracking support field activity.
- Two-way integrations include five named CRM systems.
- Supports spreadsheet import, SFTP, Zapier and a public API.
What to know first
- There is no free plan or free trial.
- Industry Leader requires at least five users.
- Custom API-based syncs may incur an additional charge.
Limits
There is no free plan or free trial. Industry Leader is limited to 50,000 records and requires at least five users; Enterprise requires at least 10 users, and Field Intelligence at least 35.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Enterprise | paid annually · Unlimited records · minimum 10 users · Lead Finder (200/user/mo) · SSO & bespoke onboarding · Open API access | $139 a month |
| Field Intelligence | paid annually · Unlimited records · minimum 35 users · Exec HQ included · AI executive summaries · Dedicated Field Strategy Engineer | $199 a month |
| Industry Leader | paid annually · 50,000 records · minimum 5 users · Lead Finder (125/user/mo) · 5 teams | $99 a month |
As mapmycustomers.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Map My Customers website.
- Arrange a guided demo or pilot.
- Choose a paid plan that meets your team's user minimum.
- Work through kickoff, data audit, CRM sync and territory setup.
- Pilot the rollout, train the team and go live.
Verdict
Choose Map My Customers if an outside sales team needs mobile route planning, visit tracking and CRM-connected activity records. Look elsewhere if you need a free plan or trial, or if your team cannot meet a paid plan’s minimum user count.
Questions
How much does Map My Customers cost?
Industry Leader is $99 a month, billed annually, with a five-user minimum. Enterprise is $139 a month with a 10-user minimum, and Field Intelligence is $199 a month with a 35-user minimum; both are billed annually.
Is there a free plan or trial?
No. Most teams begin with a guided demo and pilot rather than a self-serve trial.
Which platforms does it support?
It has a browser-based web app and native apps for iOS and Android. An API is also available.
Which CRM and calendar services connect?
Two-way CRM integrations include Salesforce, HubSpot, Microsoft Dynamics, Zoho and NetSuite. Calendar sync supports Google Calendar, Office 365 and Microsoft Exchange, with each representative enabling their own connection.
What support and onboarding does it provide?
Support includes setup and troubleshooting guides, email support, request-a-call assistance, system-status information and weekly office hours. Most teams are live in 2–4 weeks.
Facts from Map My Customers's own pages
- Calendar integrations
- Calendar activity can sync with Google Calendar, Office 365, and Microsoft Exchange, with each rep enabling their own calendar connection. · mapmycustomers.com, 30 Sept 2026
- Core field tools
- Features include multi-stop route optimization, GPS-verified check-ins, voice-to-text notes, mileage tracking, offline mode, and navigation handoff to Google Maps, Waze, or Apple Maps. · mapmycustomers.com, 30 Sept 2026
- CRM integrations
- Native two-way integrations are provided for Salesforce, HubSpot, Microsoft Dynamics, Zoho, and NetSuite. · mapmycustomers.com, 30 Sept 2026
- Data connectivity
- The product supports spreadsheet import, SFTP, Zapier automations, and a public API; custom API-based syncs may incur an additional charge. · mapmycustomers.com, 30 Sept 2026
- Founded
- 2015 · mapmycustomers.com, 23 Sept 2026
- Free-trial policy
- Most teams start with a guided demo and pilot rather than a self-serve free trial. · mapmycustomers.com, 30 Sept 2026
- Headquarters
- Cary, North Carolina, United States · mapmycustomers.com, 23 Sept 2026
- Mobile and web access
- The web app runs in a browser, while native iOS and Android apps support maps, accounts, routes, check-ins, voice notes, mileage tracking, and activity logging. · mapmycustomers.com, 30 Sept 2026
- Onboarding
- Most teams are live in 2–4 weeks, with kickoff and data audit, CRM sync and territory build, pilot rollout, training, and full-team go-live. · mapmycustomers.com, 30 Sept 2026
- Security and compliance
- Map My Customers states that it is SOC 2 Type II certified, GDPR compliant, HIPAA compliant, and encrypts data at rest and in transit. · mapmycustomers.com, 30 Sept 2026
- Security controls
- Its DPA describes API-key or OAuth API access, a web application firewall, static code analysis, four annual penetration tests, HTTPS, and encryption at rest. · mapmycustomers.com, 30 Sept 2026
- Support
- Support includes setup and troubleshooting guides, email support, request-a-call assistance, system-status information, and weekly office hours. · mapmycustomers.com, 30 Sept 2026
- Target users
- It is built for outside sales teams, including sales leaders, RevOps, sales managers, enablement teams, and field sales representatives. · mapmycustomers.com, 30 Sept 2026
- What it does
- Map My Customers is a field sales execution platform combining a mobile-first app, mapping, route planning, activity logging, and manager dashboards. · mapmycustomers.com, 30 Sept 2026
Where Map My Customers stands on Freedom251
- Sales Tracking Software#15 of 26
- Field Sales Software#20 of 30
- Route Planning Software#30 of 39
- Sales Mapping Software#26 of 33
