No. 91 of 138 ·Knowledge base software

MadCap Flare

Name: MadCap Flare
Price: 3150 USD

Web · Windows · paid plans from $262.50/mo

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Freedom report

One barScore 5.7

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely2 of 6 device platforms
DocumentedPlans, terms and facts published

MadCap Flare is ranked #91 of 138 in knowledge base software on Freedom251. It runs on Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $262.50/mo.

MadCap Flare plans and pricing

All plans

Starter — Flare Desktop Only $3,150/yr $3,150/Author/Year Topic-based and micro content authoring · Content import · Screen capture and image editing · Multi-channel publishing · Direct integration with Flare Online and MadCap Syndicate AI · Free introductory training madcapsoftware.com · 20 Sept 2026

Flare Online — Individual Not published 1-2 authors · 20 GB cloud storage · 1 review seat per author madcapsoftware.com · 20 Sept 2026

Flare Online — Team Not published 3-5 authors · 250 GB cloud storage · 2 reviewer seats per author madcapsoftware.com · 20 Sept 2026

Flare Online — Business Not published 6+ authors · 500 GB cloud storage · 5 reviewer seats per author madcapsoftware.com · 20 Sept 2026

Starter — Flare Desktop Only $3,150/yr per author, per year Desktop only · topic-based and micro content authoring · multi-channel publishing · introductory training · unlimited tech support madcapsoftware.com · 29 Sept 2026

Flare Online - Team Not published Per user; billed annually; 12-month commitment 3–5 authors · 2 reviewer seats per author · 250 GB cloud storage · onboarding madcapsoftware.com · 29 Sept 2026

Compared on knowledge base software

Free plan: No
Authoring model: hybrid
Single-sourcing: Yes
Version control: Yes
Translation support: Yes
Review workflows: Yes
Publishing outputs: PDF, HTML5, WebHelp, portals, third-party platforms

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The record

Custom domain: Yes
Purpose: MadCap Flare is an authoring and publishing platform for technical documentation, online help, knowledge bases, policies, training materials, and API documentation.
Reusable content: Topic-based authoring and single-sourcing let teams reuse topics across different versions and output formats.
Publishing: Flare publishes to multiple formats, including responsive HTML5, high-end print, Microsoft PowerPoint, PDF, Word, SCORM, and more.
Import: Flare supports importing Word, Excel, Confluence, FrameMaker, RoboHelp, and DITA content, and Easy Sync can keep imported files linked to their sources.
Collaboration: Flare Online supports browser-based content review by subject matter experts and non-Flare users, including concurrent authoring and real-time collaboration.
Integrations: The product page says Flare can publish directly to Salesforce, Zendesk, and ServiceNow, and the pricing page lists ChatGPT integration for Flare Online authoring.
Localization: Flare supports Unicode, double-byte, Cyrillic, and right-to-left languages, including Hebrew, Arabic, and Persian.
Analytics: Flare Online analytics can track topic views, searches with no results, and user behavior.
Support and training: The Desktop Starter plan lists free introductory training and unlimited technical support; Flare Online subscriptions include unlimited support and upgrades.
Trial: MadCap offers a free 30-day Flare trial without requiring a credit card.
Platform requirement: MadCap documentation states that Flare Desktop requires Microsoft Windows; Flare Online provides browser-based authoring and review.
Security certification: MadCap’s About page displays a SOC 2 Type II Certified designation.
Intended audience: MadCap describes its audience as technical communicators, knowledge managers, documentation teams, and content developers.
Price from: $262.50/mo

Where it ranks on Freedom251

Best Knowledge Base Software in 2026#91 of 138
Best Technical Documentation Software in 2026#26 of 35
Best Help Authoring Tools in 2026#18 of 27
Best Learning Content Management Systems in 2026#16 of 18

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Sources

madcapsoftware.com/pricing/;· checked 20 Sept 2026
madcapsoftware.com/free-trials/· checked 29 Sept 2026
madcapsoftware.com/products/flare/· checked 29 Sept 2026
madcapsoftware.com/pricing/flare/· checked 29 Sept 2026
kb.madcapsoftware.com/knowledgebase/Content/Flare/Installatio· checked 29 Sept 2026
madcapsoftware.com/company/about-us/· checked 29 Sept 2026
madcapsoftware.com/products/create/· checked 28 Sept 2026
madcapsoftware.com/pricing/· checked 20 Sept 2026