Lyssna is a remote user research platform for moderated and unmoderated studies, interviews, usability tests, and surveys. Its methods include card sorting, first-click and five-second tests, live website testing, preference and prototype testing, recordings, tree testing, and user interviews. Teams can use AI or manual summaries, filter by demographics and responses, comment, export CSV files, and share results through links. Lyssna offers access to more than 690,000 panelists, with targeting through more than 395 demographic filters. Listed integrations include Figma, Google Calendar, Google Meet, Microsoft Outlook, Microsoft Teams, and Zoom. The Free plan costs 0.00 USD per free and includes unlimited quick studies, three seats, and up to 15 responses from self-recruited tests and surveys; signup does not require a credit card, and live chat support is included. Growth costs 166.00 USD per month billed annually and includes five in-depth studies per month, five seats, and unlimited self-recruited responses. Mobile testing is listed as a beta feature.
Who it is for
Lyssna suits marketers, designers, researchers, and product leaders looking to gather feedback through remote research. Teams can use self-recruited participants or the on-demand panel and demographic targeting.
What is good
- Supports moderated and unmoderated research methods
- Panel access exceeds 690,000 participants
- Targeting includes more than 395 demographic filters
- Free plan includes three seats and unlimited quick studies
- Live chat support is included on Free
What to know first
- Free plan allows up to 15 self-recruited responses
- Growth includes five in-depth studies per month
- Mobile testing is listed as a beta feature
Verdict
Lyssna supports a broad set of remote research methods, analysis options, and participant recruitment. Its free plan supports quick studies but caps self-recruited responses at 15; mobile testing is still listed as beta.
Lyssna plans and pricing
All plansCompared on usability testing software
- Free plan
- Yes
- Paid from
- $165/mo
- Participant recruitment
- Yes
- Moderated sessions
- Yes
- Unmoderated sessions
- Yes
- Prototype support
- Yes
- Mobile app support
- Yes
