Freedom251 › Mobile App Analytics Software
Luna AI
What Luna AI is
Luna AI is a product intelligence platform for teams building and operating apps, websites, and backend services. It combines product analytics, session replay, in-app guides, feature flags, and AI capabilities. Its SDK captures taps, screens, errors, and network calls for funnel, cohort, and retention charts. Users can ask product questions in plain English and receive charts based on their event schema. Listed AI functions include replay summaries, predictive churn, cohort discovery, anomaly detection, and automatic event tagging. Passwords, card numbers, and free-text inputs are redacted on the device before leaving it, with per-app settings. Teams can share replay clips through Slack, Linear, and Jira and connect billing events from Zuora, Stripe, and Recurly. SDKs cover iOS, Android, web, Node.js, and Python. Deployment options include Luna Cloud, a customer cloud account, or customer hardware; self-hosting is Enterprise. Starter costs $329 a month billed annually, with a 14-day trial.
Who it suits
It suits product teams operating apps, websites, and backend services that need analytics, replay, experimentation, and AI-assisted investigation. Deployment choices also support organizations requiring customer-cloud or self-hosted arrangements.
What it does well
- Combines analytics, replay, guides, and feature flags
- Plain-English questions produce event-schema charts
- On-device redaction for sensitive inputs
- SDKs for iOS, Android, web, Node.js, Python
- Multiple deployment options
What to know first
- No free plan
- Starter costs 329.00 USD monthly billed annually
- Starter retention is 13 months
- Self-hosting is Enterprise-only
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Growth | Billed annually · Up to 50,000 MAU · AI replay: 50K sessions/month · 24-month retention | $1,079 a month |
| Starter | Billed annually · Up to 5,000 MAU · AI replay: 5K sessions/month · 13-month retention | $329 a month |
| Enterprise | Annual contract; quoted to MAU and SLAs · Unlimited MAU and retention · Self-hosted deployment · 24×7 support | On request |
As uselunaai.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Verdict
Luna AI brings behavioral analytics, replay, experimentation, and AI analysis into one product platform. Its plans define audience, replay, and retention limits, while security controls and deployment options address different operating requirements.
Facts from Luna AI's own pages
- AI features
- The product describes AI replay summaries, predictive churn, cohort discovery, anomaly detection, and automatic event tagging. · uselunaai.com, 5 Oct 2026
- Analytics
- Its SDK auto-captures taps, screens, errors, and network calls for funnels, cohorts, and retention charts. · uselunaai.com, 5 Oct 2026
- Ask Luna
- Users can ask product questions in plain English and receive generated charts based on their event schema. · uselunaai.com, 5 Oct 2026
- Deployment
- Luna can run on Luna Cloud, inside a customer's cloud account, or on customer hardware; self-hosting is an Enterprise offering. · uselunaai.com, 5 Oct 2026
- Encryption
- The security page specifies TLS 1.3 in transit and AES-256 at rest, with per-tenant key derivation. · uselunaai.com, 5 Oct 2026
- Integrations
- Luna describes Slack, Linear, and Jira sharing for replay clips, and a billing-event bridge for Zuora, Stripe, and Recurly. · uselunaai.com, 5 Oct 2026
- Product
- Luna AI combines product analytics, session replay, in-app guides, feature flags, and AI capabilities in one platform. · uselunaai.com, 5 Oct 2026
- Replay privacy
- The security page says passwords, card numbers, and free-text inputs are automatically redacted by the SDK before leaving the device, with per-app configuration. · uselunaai.com, 5 Oct 2026
- Retention limits
- Starter lists 13-month retention and Growth lists 24-month retention; Enterprise lists unlimited retention. · uselunaai.com, 5 Oct 2026
- SDKs
- The company lists SDKs for iOS, Android, Web, Node.js, and Python. · uselunaai.com, 5 Oct 2026
- Security
- The security page states that Luna is SOC 2 Type II audited, GDPR and CCPA compliant, and HIPAA-ready with a BAA on request. · uselunaai.com, 5 Oct 2026
- Support
- Starter includes email support, Growth includes Slack support, and Enterprise includes 24×7 support. · uselunaai.com, 5 Oct 2026
- Who it is for
- The company presents Luna as a product intelligence platform for teams building and operating apps, websites, and backend services. · uselunaai.com, 5 Oct 2026
Where Luna AI stands on Freedom251
- Mobile App Analytics Software#29 of 37