Lumi

What Lumi is

Lumi is a web platform for dog grooming salons that combines appointment bookings, reminders, payments, and pet records. Its drag-and-drop calendar is designed to prevent double bookings and organise the day’s appointments. Customers can confirm, cancel, or reschedule through two-way SMS and keyword replies. Digital profiles can hold vaccination records, grooming notes, vet information, coat type, allergies, and photos. Lumi accepts payments through Stripe, Square, or in person, and supports online deposits and size-based pricing. Online booking, recurring appointments, staff scheduling, and payment processing are included features. Listed integrations include Stripe, Square, Google Calendar, Xero, Mailchimp, iCalendar, and PayPal; Xero is available on Flourish. Plans are billed monthly in NZD including GST: Seedling costs 49 NZD a month, Grow 79.00 NZD, Bloom 129.00 NZD, and Flourish 179.00 NZD. Seedling and Grow include a 14-day trial without a credit card. There is no free plan, and customers can upgrade, downgrade, or cancel at any time.

Who it suits

Lumi is for solo dog groomers and grooming teams that need booking, pet records, reminders, and payment tools in one web platform. Its plans vary by staff, booking, and SMS allowances.

Limits

Seedling allows one staff member, 50 bookings per month, and 100 SMS per month. Grow allows two staff members, 150 bookings per month, and 200 SMS per month; Xero is available on Flourish.

Getting started

1. Open https://lumiplatform.co.nz/ in a web browser.
2. Choose Seedling, Grow, Bloom, or Flourish based on staff, booking, and SMS allowances.
3. Start the 14-day trial on Seedling or Grow without a credit card.
4. Set up online booking, appointment scheduling, and pet profiles.
5. Connect a listed payment option or integration as needed.

Verdict

Lumi brings salon scheduling, customer messaging, payment handling, and pet records together. Check the plan’s staff, booking, and SMS limits against your salon’s needs before choosing.