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loTouch
What loTouch is
loTouch is an AI operations platform for mobile and field service businesses, covering scheduling, dispatch, messaging, billing, payroll and hiring. It matches jobs to providers using qualifications, service area, availability and business rules, then supports routing with live GPS and drive-time calculations. Businesses can create search-optimized landing pages by region and service with real-time availability and booking. Automatic email, SMS and push messages handle confirmations, reminders, reschedules and receipts. Branded provider and customer apps support routes, job details, proof capture, booking, messaging and payments.
A delivered job record can feed an invoice, a card-on-file or tap payment, and a provider payroll line. Financial records sync to QuickBooks. Its AI can flag churn risk, suggest repeat-booking offers, identify underserved areas, generate landing pages and screen applicants through a built-in ATS. loTouch says records are stored in Canadian Azure regions and encrypted in transit and at rest; it says its practices align with PIPEDA principles and does not claim certifications it lacks. Listed plans start at C$400 a month, plus a one-time implementation charge.
Who it suits
loTouch suits mobile and field service businesses that need scheduling, dispatch, customer communications and billing or payroll in one platform. Listed team plans cover up to 60 field providers; larger teams are directed to request a custom scope.
What it does well
- Matches jobs using qualifications and availability.
- Uses live GPS and drive-time calculations for routing.
- Branded apps support providers and customers.
- Delivered job records can feed invoices and payroll.
- Records are exportable during and after engagement.
What to know first
- No free plan is listed.
- Small team plan has a $3,500 one-time implementation charge.
- Listed tiers cover at most 60 field providers.
Limits
There is no free plan. The listed tiers cover up to 60 field providers and each has a one-time implementation charge; larger teams are directed to request a custom scope.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Small team (1–10 field providers) | $3,500 one-time implementation · 1–10 field providers · $40/provider/mo · office and manager seats free · end customers free and unlimited · payments platform fee under 1% on card-on-file volume, plus standard processor rates | C$400 a month |
| Growing operation (11–25 field providers) | $5,000 one-time implementation · 11–25 field providers · $40/provider/mo · office and manager seats free · end customers free and unlimited · payments platform fee under 1% on card-on-file volume, plus standard processor rates | C$600 a month |
| Multi-region (26–60 field providers) | $7,500 one-time implementation · 26–60 field providers · $40/provider/mo · office and manager seats free · end customers free and unlimited · payments platform fee under 1% on card-on-file volume, plus standard processor rates | C$800 a month |
As lotouch.ca lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://lotouch.ca/ and review the plan for your team size.
- Request a quote; the pricing page says a human replies within one business day.
- Choose the tier for 1–10, 11–25, or 26–60 field providers, or request a custom scope for a larger team.
- Pay the listed one-time implementation charge for the selected tier.
- Use the Android, iOS, or web platform.
Verdict
loTouch combines field operations with customer booking, branded apps and links between completed jobs, payments and payroll. Consider its implementation charges, provider-tier limits and payment processing fees when evaluating the listed plans.
Questions
How much does loTouch cost?
Plans start at C$400 a month. The listed tiers also have one-time implementation charges of 3,500 CAD, 5,000 CAD, and 7,500 CAD.
Is there a free plan?
No. loTouch is listed as a paid service.
Which platforms does loTouch support?
Android, iOS, and web.
What team sizes do the listed plans cover?
The tiers cover 1–10, 11–25, and 26–60 field providers. Larger teams can request a custom scope.
Does loTouch integrate with QuickBooks?
Yes. Invoices, payments, and payroll records sync to QuickBooks.
Where does loTouch store data?
loTouch says it stores operator and customer records in Canadian Microsoft Azure regions and encrypts data in transit and at rest.
Facts from loTouch's own pages
- AI intelligence
- The AI can flag churn risk, suggest repeat-booking offers, identify underserved areas and generate landing pages, and screen applicants through a built-in ATS. · lotouch.ca, 8 Oct 2026
- Billing and payroll
- A delivered job record can drive the customer invoice, card-on-file or tap payment, and provider payroll line. · lotouch.ca, 8 Oct 2026
- Branded apps
- The platform includes branded provider and customer mobile apps for routes, job details, proof capture, booking, messaging and payments. · lotouch.ca, 8 Oct 2026
- Customer acquisition
- It generates search-optimized landing pages for each region and service, with real-time availability and booking. · lotouch.ca, 8 Oct 2026
- Customer communication
- It sends automatic email, SMS or push messages for booking confirmations, reminders, reschedules and receipts. · lotouch.ca, 8 Oct 2026
- Data export
- Customer, schedule, visit-history and financial records are exportable during the engagement and at its end. · lotouch.ca, 8 Oct 2026
- Data residency and encryption
- loTouch says it runs on Microsoft Azure in Canadian regions, stores operator and customer records in Canada, and encrypts data in transit and at rest. · lotouch.ca, 8 Oct 2026
- Integration
- Invoices, payments and payroll records sync to QuickBooks. · lotouch.ca, 8 Oct 2026
- Limits
- The listed team tiers cover up to 60 field providers, and the pricing page directs larger teams to request a custom scope. · lotouch.ca, 8 Oct 2026
- Payment security
- Card numbers are handled by the payment processor and are not stored on loTouch; loTouch retains tokens and transaction records. · lotouch.ca, 8 Oct 2026
- Privacy posture
- The company says it aligns its practices with PIPEDA principles and explicitly says it does not claim certifications it does not hold. · lotouch.ca, 8 Oct 2026
- Product
- loTouch is an AI operations platform for mobile and field service businesses that runs scheduling, dispatch, messaging, billing, payroll and hiring. · lotouch.ca, 8 Oct 2026
- Route optimization
- It calculates real drive time between jobs and uses live GPS to support routing and same-day reassignments. · lotouch.ca, 8 Oct 2026
- Scheduling and dispatch
- The system matches jobs to providers using qualifications, service area, availability and business rules. · lotouch.ca, 8 Oct 2026
- Support
- The pricing page says a human reads quote requests and replies within one business day. · lotouch.ca, 8 Oct 2026
Where loTouch stands on Freedom251
- Pool Service Software#14 of 25