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LivePerson Analytics Studio
What LivePerson Analytics Studio is
LivePerson Analytics Studio is a web-based product for analyzing speech and text conversations, with listed capabilities covering sentiment, customer journeys, interactions, and text. It is part of LivePerson, founded in 1995 and headquartered in New York, New York, United States. The product is offered in Bronze, Silver, and Gold tiers, with paid pricing available on request. Bronze includes a messaging-first workspace for agents and supervisors, with a multi-channel agent workspace, cobrowse, secure forms, a management console, and a campaign builder. Silver lists intelligent automation and self-service, more than 50 data, connect, and customize APIs, and Report Center conversational intelligence. Gold lists advanced analytics and generative AI, Analytics Studio for speech and text conversations, Generative Insights, and advanced conversational intelligence. The feedback channels are described as omnichannel. The tier descriptions outline different sets of capabilities, from agent and supervisor workspace tools in Bronze to the advanced analytics and generative AI listed in Gold. Buyers can access the product on the web; all three tiers have prices available on request.
Who it suits
Analytics Studio suits organizations looking to analyze speech and text conversations across omnichannel feedback channels. Bronze is oriented around agent and supervisor workspace tools, while Silver and Gold list automation, APIs, analytics, and generative AI capabilities.
What it does well
- Analyzes speech and text conversations.
- Lists sentiment, journey, interaction, and text analytics.
- Bronze includes a multi-channel agent workspace and secure forms.
- Silver lists more than 50 APIs.
- Gold includes advanced analytics and generative AI.
What to know first
- Pricing is available only on request.
- Access is listed for web only.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Bronze | Messaging-first agent and supervisor workspace · Multi-channel agent workspace, cobrowse, and secure forms · Management console and campaign builder | On request |
| Silver | Intelligent automation and self-service · 50+ data, connect, and customize APIs · Report Center conversational intelligence | On request |
| Gold | Advanced analytics and generative AI · Analytics Studio for speech and text conversations · Generative Insights and advanced conversational intelligence | On request |
As liveperson.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.liveperson.com/products/analytics-studio/.
- Review the Bronze, Silver, and Gold tier descriptions.
- Request pricing for the paid product.
- Access the product on the web.
Verdict
Consider Analytics Studio if your needs include conversation analytics, omnichannel feedback, or the workspace and analytics capabilities listed across its tiers. Buyers who need a published price should look elsewhere, since Bronze, Silver, and Gold are all priced on request.
Questions
How is Analytics Studio priced?
It is a paid product with pricing available on request. No tier prices are listed.
What platforms does it support?
The listed platform is web.
What are the plan names?
The listed tiers are Bronze, Silver, and Gold.
What analytics capabilities are listed?
The product lists sentiment analysis, journey analysis, interaction analytics, and text analytics for speech and text conversations.
What does Silver include?
Silver lists intelligent automation and self-service, more than 50 data, connect, and customize APIs, and Report Center conversational intelligence.
Who makes Analytics Studio?
It is a LivePerson product. LivePerson was founded in 1995 and is headquartered in New York, New York, United States.
Facts from LivePerson Analytics Studio's own pages
- Founded
- 1995 · liveperson.com, 4 Oct 2026
- Headquarters
- New York, New York, United States · liveperson.com, 4 Oct 2026