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Leena AI HR Service Delivery
What Leena AI HR Service Delivery is
Leena AI HR Service Delivery is a suite for employee support across the employee lifecycle, built around a virtual assistant for everyday issues. Leena AI says the assistant can automatically resolve up to 90% of employee queries. The helpdesk centralizes cases, supports conversational ticketing and sends automatic updates. Employees can use an HR knowledge base, while HR teams can access and update its content from anywhere. The suite also provides OCR-powered employee document creation, retrieval and deletion, personalized onboarding workflows, and custom HR workflows through a zero-code builder. Analytics cover resolution times, agent performance, ticket deflection, request types, volumes and trends. Employee access channels include email, Google Chat, Microsoft Teams, Slack, SMS, WhatsApp Business and Zoom. Leena AI lists 200+ enterprise integrations, including Workday, SAP, ServiceNow, Salesforce and Oracle. Its security information includes encryption at rest and in transit, GDPR controls, SOC 2 and CCPA. Founded in 2018 and headquartered in New York, the company offers organization-specific quotes; no price is listed.
Who it suits
Leena AI HR Service Delivery is presented for enterprises seeking employee support across the employee lifecycle. It may suit HR teams looking to centralize cases, workflows, knowledge and document management across multiple employee channels.
What it does well
- Assistant can resolve up to 90% of queries, according to Leena AI
- Lists 200+ enterprise integrations
- Supports multiple employee access channels
- Zero-code builder supports custom HR workflows
- Analytics cover request volumes, trends and resolution times
What to know first
- No free plan
- Pricing is available by personalized quote
Limits
There is no free plan, and the listed Personalized quote plan does not show a fixed price. Pricing is tailored to the organization’s needs with flexible options.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Personalized quote | Quote tailored to the organization’s specific needs · flexible pricing options | On request |
As leena.ai lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Open leena.ai/hr-service-delivery
- Request a personalized quote tailored to your organization
- Connect supported employee channels such as email, Slack, or Microsoft Teams
- Connect enterprise systems such as Workday, SAP, ServiceNow, Salesforce, or Oracle
- Configure the HR knowledge base and zero-code workflows
- Set up onboarding, document processes, analytics, and SLA tracking
Verdict
Leena AI brings employee query handling, HR cases, knowledge and workflows into one service suite. Organizations need to request a tailored quote to assess its fit and cost.
Questions
What does Leena AI HR Service Delivery do?
It uses a virtual employee assistant and HR service tools to handle everyday issues across the employee lifecycle.
How is pricing provided?
The listed plan is Personalized quote, with pricing tailored to the organization’s specific needs and flexible options.
Is there a free plan?
No. The product is paid.
Which platforms and channels are supported?
Platforms listed are Android, iOS, web, and API. Employee channels include email, Google Chat, Microsoft Teams, Slack, SMS, WhatsApp Business, and Zoom.
Which integrations are available?
Leena AI lists 200+ enterprise integrations, including Workday, SAP, ServiceNow, Salesforce, and Oracle.
What security standards and controls are listed?
The service lists AES-256-GCM encryption at rest, TLS 1.2+ in transit, AWS KMS, SAML 2.0, OAuth 2.0, GDPR controls, SOC 2, CCPA, anonymity controls, and a 24/7 Security Operations Center.
Facts from Leena AI HR Service Delivery's own pages
- Analytics
- Its analytics track resolution times, agent performance, ticket deflection, request types, volumes, and trends. · leena.ai, 5 Oct 2026
- Channels
- Listed employee channels include email, Google Chat, Microsoft Teams, Slack, SMS, WhatsApp Business, and Zoom. · leena.ai, 5 Oct 2026
- Document management
- The AI-powered document system uses OCR for employee document creation, retrieval, and deletion, and lets employees update or retrieve documents through a virtual assistant. · leena.ai, 5 Oct 2026
- Founded
- 2018 · leena.ai, 28 Sept 2026
- Headquarters
- New York, New York, United States · leena.ai, 28 Sept 2026
- Headquarters and founding
- Leena AI says it is headquartered in New York and was founded in 2018. · leena.ai, 5 Oct 2026
- Helpdesk
- The product centralizes employee cases, provides conversational ticketing, and sends automatic updates on raised issues. · leena.ai, 5 Oct 2026
- Integrations
- Leena AI lists 200+ enterprise integrations and names Workday, SAP, ServiceNow, Salesforce, and Oracle among them. · leena.ai, 5 Oct 2026
- Knowledge management
- Its knowledge base lets employees access information and HR teams access and update knowledge from anywhere. · leena.ai, 5 Oct 2026
- Purpose
- The HR service delivery suite uses a virtual employee assistant to handle everyday employee issues and support service across the employee lifecycle. · leena.ai, 5 Oct 2026
- Query resolution
- Leena AI says its 24/7 virtual employee assistant can automatically resolve up to 90% of employee queries. · leena.ai, 5 Oct 2026
- Security
- The HR service delivery page describes Defense-in-Depth security, employee anonymity controls, a 24/7 Security Operations Center, GDPR controls, SOC 2, and CCPA. · leena.ai, 5 Oct 2026
- Security details
- The trust page states AES-256-GCM encryption at rest, TLS 1.2+ in transit, AWS KMS key management, and SAML 2.0 and OAuth 2.0 support. · leena.ai, 5 Oct 2026
- Support contact
- Leena AI lists [email protected] for questions about its products, features, pricing, or demos. · leena.ai, 5 Oct 2026
- Target customers
- The pricing page describes the product as trusted by global Fortune 500 enterprises. · leena.ai, 5 Oct 2026
- Workflows and onboarding
- The suite supports personalized onboarding workflows and custom HR workflows built with a zero-code workflow builder. · leena.ai, 5 Oct 2026
Where Leena AI HR Service Delivery stands on Freedom251
- HR Service Delivery Software#7 of 21
- HR Case Management Software#20 of 47