LeadWorx

What LeadWorx is

LeadWorx brings customer messaging, reviews, lead tracking, payments, and business listings into a platform for local businesses. Businesses can send review requests by text, manage reviews from multiple sources in one dashboard, and respond to or share them. A unified inbox combines text, live chat, Google Business Profile, and Facebook messages, while keeping conversation history. Its webchat widget collects a visitor’s name and phone number, supports real-time chat, and can continue the conversation by text after the visitor leaves the site.

The CRM imports existing leads and tracks where new leads originate. Other tools include text-to-pay links, client invoicing, and automatic text follow-ups when a business cannot answer a call. Listings tools manage business information across search and directory sites, with scheduled and real-time updates and duplicate suppression. LeadWorx is available on Android, iOS, and the web, with mobile and desktop apps for communicating with leads, customers, and teams. Essentials costs $97 a month and includes 1,000 SMS Credits for up to 3 Team Members. Professional costs $297 a month and includes unlimited team members and leads or contacts, full customer support access, and Yext integration, which the pricing page says can place a business on 150 platforms at once.

Who it suits

LeadWorx suits local businesses that want customer messaging, review management, lead tracking, and listings tools in one place. It may also fit teams that use text for payments, invoicing, or missed-call follow-up.

Limits

Essentials includes 1,000 SMS Credits and supports up to 3 Team Members. Professional includes unlimited team members and leads or contacts; its listed price is $297 a month.

Getting started

1. Visit https://leadworx.io/.
2. Choose Essentials at $97 a month or Professional at $297 a month.
3. Use the web platform or access LeadWorx on Android or iOS.

Verdict

Choose LeadWorx if your local business needs reviews, messaging, lead tracking, and business listings alongside payment and missed-call tools. Essentials may suit a small team with modest SMS needs; Professional adds unlimited team members and leads or contacts, full customer support access, and Yext integration. Look elsewhere if you do not need this combination or want a free plan.