Kommo
What Kommo is
Kommo is a paid customer relationship platform for organizing sales and marketing activity on the web, iOS, and Android. Its visual sales pipeline presents leads by stage, while email synchronization keeps correspondence connected with records. Marketing automation supports repeatable outreach, and built-in AI features provide additional assistance. Kommo includes a mobile app and offers a 14-day trial, but no free plan. Pricing starts at $25 per user per month, with Base, Advanced, and Pro requiring a minimum six-month subscription; monthly payment is unavailable for those plans. Base allows 2,500 leads and 750 AI credits per user each month, plus one WhatsApp number and Instagram account. Advanced increases those allowances, while Pro supports 10,000 leads, 2,250 AI credits, and unlimited channels. Enterprise adds controls, SSO, security, backups, priority processing, SLA, and account management.
Who it suits
Kommo suits sales and marketing teams that need pipeline management, synchronized email, automation, AI features, and mobile access. It also fits organizations needing larger lead, credit, or channel allowances.
What it does well
- Visual sales pipeline
- Email synchronization
- Marketing automation and AI features
- Web, iOS, and Android apps
- 14-day trial
What to know first
- No free plan
- Minimum six-month subscription for core paid plans
- Monthly payment unavailable for Base, Advanced, and Pro
- Enterprise pricing not listed
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Base | Monthly payment is unavailable; minimum subscription period is 6 months. · 2,500 leads per user · 750 AI credits per user/month · 1 WhatsApp number and Instagram account included | $25 a month |
| Advanced | Monthly payment is unavailable; minimum subscription period is 6 months. · 5,000 leads per user · 1,250 AI credits per user/month · 3 WhatsApp numbers and 3 Instagram accounts | $35 a month |
| Pro | Monthly payment is unavailable; minimum subscription period is 6 months. · 10,000 leads per user · 2,250 AI credits per user/month · Unlimited channels | $45 a month |
| Enterprise | Enterprise controls · Single sign-on · Enterprise-grade security · Priority data processing and SLA · Scheduled backups · Dedicated account manager | On request |
As kommo.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
Kommo combines pipeline, communication, automation, and AI tools across web and mobile platforms. Buyers should weigh the six-month minimum against the lead, credit, channel, and enterprise capabilities in each plan.
Facts from Kommo's own pages
- AI features
- Yes · kommo.com, 20 Sept 2026
- Email sync
- Yes · kommo.com, 20 Sept 2026
- Free plan
- No · kommo.com, 20 Sept 2026
- Free trial
- Yes · kommo.com, 20 Sept 2026
- Marketing automation
- Yes · kommo.com, 20 Sept 2026
- Mobile app
- Yes · kommo.com, 20 Sept 2026
- Visual sales pipeline
- Yes · kommo.com, 20 Sept 2026
- Paid from
- 25 · kommo.com, 20 Sept 2026
Where Kommo stands on Freedom251
- CRM Software#113 of 244
- CRM for small business#33 of 33