No. 50of 85 ·Social Media Listening Software

Keyhole

Web · API

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Freedom report

One barScore 5.7

Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Keyhole is ranked #50 of 85 in social media listening software on Freedom251. It runs on API, Web.

Keyhole plans and pricing

All plans

Team 10 profile analytics profiles · 5 social listening topics · 10,000 social listening posts · 3 users · PDF and XLS reports keyhole.co · 19 Sept 2026

Enterprise 15+ profile analytics profiles · 15+ social listening topics · 20,000 social listening posts · 10+ users · Influencer analysis and campaign metrics · Competitor data and benchmarking keyhole.co · 19 Sept 2026

Social Listening Pricing not published; request a Muck Rack demo keyhole.co · 9 Oct 2026

Compared on social media listening software

Free plan: No

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The record

Product status: Keyhole was acquired by Muck Rack, and social listening is now available as part of the Muck Rack platform.
What it does: Keyhole monitors social media conversations and provides analytics about trends, influencer impact, and brand perception.
Listening coverage: Keyhole monitors direct and indirect brand mentions, hashtags, influencers, and keywords across X, Facebook, Instagram, YouTube, and TikTok.
Analytics: Keyhole tracks social media analytics and sentiment, and can notify customers when their brand is mentioned or affected by a trending topic.
Reporting: Keyhole’s analytics pages describe PDF and Excel exports, automated KPI reporting, and shareable reports.
API: Keyhole lists REST API access for integrating its data with internal systems.
Intended users: Keyhole describes use cases for PR and communications agencies, marketers, executives, and journalists.
Current positioning: Muck Rack describes Keyhole social listening as designed specifically for PR and communications professionals.
Support: Keyhole’s feature page says users receive email support and online help-desk access, with phone support within 24 hours for priority issues.
Security: Muck Rack states that its platform encrypts data in transit using TLS 1.2 minimum and at rest using AES-256.
Compliance: Muck Rack’s site displays SOC 2 certification and says it is GDPR compliant.
Historical data: Keyhole describes historical data access and backfilling to analyze trends, while some historical data is offered by request.
Founded: Keyhole and Muck Rack were both founded in 2009, according to Muck Rack’s acquisition announcement.

Where it ranks on Freedom251

Best Social Media Listening Software in 2026#50 of 85
Best Social Media Analytics Software in 2026#24 of 35
Best AI Social Listening Tools in 2026#28 of 31
Best Social Media Hashtag Tracking Software in 2026#19 of 27

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Sources

keyhole.co/pricing· checked 9 Oct 2026
muckrack.com/blog/2024/09/03/muckrack-acquires-keyho· checked 9 Oct 2026
keyhole.co/social-analytics-features· checked 9 Oct 2026
keyhole.co/social-analytics-why· checked 9 Oct 2026
muckrack.com/legal-and-security· checked 9 Oct 2026
keyhole.co· checked 19 Sept 2026