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Brand24
by Brand24

What Brand24 is
Brand24 is a media monitoring and social listening tool for tracking brand, competitor, and topic conversations across the web and social media. It monitors mentions across more than 25,000,000 sources, including social networks, news sites, blogs, forums, review platforms, and podcasts. Coverage includes Facebook, Instagram, X, LinkedIn, Reddit, YouTube, TikTok, Twitch, Medium, and Quora. Analytics include sentiment analysis, influencer scoring, trend charts, Presence Score, reach, engagement, and topic analysis. AI features include Insights, Events Detection, Brand Assistant, and Smart Context Search. Alerts can be sent through email, Slack, Microsoft Teams, in-app notifications, or mobile push. Reports include PDF, CSV, PPTX, and Excel formats, with daily and weekly options. Brand24 has apps for Android and iOS, plus web and desktop access. The Individual plan is billed annually at $199 per month and includes three keywords. There is no free plan, but a 14-day trial is available.
Who it suits
Brand24 may suit businesses, marketers, agencies, and startups monitoring brand or competitor conversations. Its reporting and alert options also suit teams that need to share monitoring results.
What it does well
- Tracks mentions across more than 25 million sources.
- Covers major social networks, news, blogs, forums, and podcasts.
- Alerts include email, Slack, Teams, and mobile push.
- Offers PDF, CSV, PPTX, and Excel reports.
- Available on Android, iOS, web, and desktop.
What to know first
- No free plan is available.
- Individual includes three keywords.
- Installable app requires internet access.
- API access costs an additional $149.
Limits
The Individual plan includes three keywords, 2,000 mentions per month, one user, and updates every 12 hours. There is no free plan; the trial lasts 14 days.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Individual | $ 199 per month, billed annually · 3 keywords · 2K mentions / mo · 1 user · Update every 12h · AI Sentiment Analysis | $249 a month |
| Team | $ 299 per month, billed annually · 7 keywords · 10k mentions / mo · Unlimited users · Update every hour · Chat Support · AI Sentiment Analysis | $349 a month |
| Pro | $ 399 per month, billed annually · 12 keywords · 40K mentions / mo · Unlimited users · Realtime updates · Priority support · AI Brand Assistant · AI Insights for 2 projects · AI Topics for 2 projects · Smart Context Search add-on | $499 a month |
| Business | $ 599 per month, billed annually · 25 keywords · 100K mentions / mo · Unlimited users · Realtime updates · Priority support · AI Insights for 5 projects · Unlimited AI Topics · Client Success Lead · Advanced Reports | $699 a month |
| Enterprise | $17,988.00 per year (= $1,499.00/month, billed annually) · Custom keyword count · Custom mentions limit · Unlimited users · Realtime update · Dedicated consulting · AI Visibility module | $17,988 a year |
As brand24.com lists them, read 28 Sept 2026. The maker's own page has the final word.
Getting started
- Open the Brand24 website.
- Start the 14-day trial.
- Choose a plan based on its keyword, mention, and user limits.
- Set up the brand, competitor, or topic monitoring you need.
- Use the web app or installable app on a supported device.
Verdict
Brand24 brings web and social monitoring together with analytics, alerts, and reporting. The Individual plan is billed annually at $199 per month, and the service offers a 14-day trial rather than a free plan.
Questions
How much does Brand24 cost?
The Individual plan is listed at $249 per month, or $199 per month when billed annually. The Team plan is $349 monthly, or $299 per month billed annually; Pro is $499 monthly, or $399 annually; Business is $699 monthly, or $599 annually. Enterprise is listed at $1,499 per month with annual billing and custom limits.
Is there a free plan or trial?
Brand24 has no free plan. It offers a 14-day trial.
Which platforms does Brand24 support?
Listed platforms are Android, iOS, macOS, Windows, web, and API. Its installable web app works on Android, iPhone and iPad, Windows, macOS, and ChromeOS, and requires an internet connection.
What social networks does it monitor?
Coverage includes Facebook, Instagram, X, LinkedIn, Reddit, YouTube, TikTok, Twitch, Medium, and Quora. It also monitors news sites, blogs, forums, review platforms, and podcasts.
Does Brand24 connect to other tools?
It lists integrations with Slack and Microsoft Teams, provides API access, and has an MCP server. Its MCP server connects project data to ChatGPT, Claude, Gemini, and other compatible agents through OAuth authentication.
Can I cancel, and is there a refund guarantee?
Subscriptions can be cancelled at any time. Brand24 offers a 30-day money-back guarantee, excluding custom plans and negotiated deals.
Facts from Brand24's own pages
- AI connectivity
- Its MCP server connects project data to ChatGPT, Claude, Gemini, and other MCP-compatible agents using OAuth authentication. · brand24.com, 28 Sept 2026
- AI features
- Brand24 offers AI Insights, Events Detection, Brand Assistant, Sentiment Analysis, Topic Analysis, and Smart Context Search. · brand24.com, 28 Sept 2026
- Alert channels
- Email,Slack,Microsoft Teams,in-app,mobile push notifications · brand24.com, 19 Sept 2026
- Analytics
- The platform provides sentiment analysis, influencer scoring, trend charts, Presence Score, reach, engagement, and topic analysis. · brand24.com, 28 Sept 2026
- API limit
- The pricing comparison states that API access is available at an additional fee of $149. · brand24.com, 28 Sept 2026
- Cancellation and refund
- Subscriptions can be cancelled at any time, and Brand24 offers a 30-day money-back guarantee excluding custom plans and negotiated deals. · brand24.com, 28 Sept 2026
- ChatGPT app
- Brand24 has an official app in the OpenAI App Store that can query live Brand24 project data without API keys or configuration. · brand24.com, 28 Sept 2026
- Founded
- 2011 · brand24.com, 28 Sept 2026
- Free plan
- No · brand24.com, 19 Sept 2026
- Headquarters
- Wrocław, Poland · brand24.com, 28 Sept 2026
- Historical data
- 1 · brand24.com, 19 Sept 2026
- Integrations
- Brand24 lists integrations with Slack and Microsoft Teams and provides API access and an MCP server. · brand24.com, 28 Sept 2026
- Mobile and desktop access
- The installable web app works on Android, iPhone/iPad, Windows, macOS, and ChromeOS. · help.brand24.com, 28 Sept 2026
- Monitoring coverage
- Brand24 tracks mentions across more than 25,000,000 sources, including social media, news sites, blogs, forums, review platforms, and podcasts. · brand24.com, 28 Sept 2026
- News monitoring
- Yes · brand24.com, 19 Sept 2026
- Offline limitation
- The installable Brand24 app requires an internet connection and does not support offline mode. · help.brand24.com, 28 Sept 2026
- Tracked query limit
- 3 · brand24.com, 19 Sept 2026
- Reports
- Brand24 supports PDF, CSV, PPTX, Excel, QuickShare, white-labelled, daily, and weekly reports. · brand24.com, 28 Sept 2026
- Security and compliance
- Brand24 publishes information about its Digital Services Act compliance, privacy policy, personal-data handling, DMCA policy, and EU Data Act guidance. · brand24.com, 28 Sept 2026
- Sentiment analysis
- Yes · brand24.com, 19 Sept 2026
- Social network coverage
- Facebook,Instagram,X (Twitter),LinkedIn,Reddit,YouTube,TikTok,Twitch,Medium,Quora · brand24.com, 19 Sept 2026
- Paid from
- 199 · brand24.com, 19 Sept 2026
- Support
- Enterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews. · brand24.com, 28 Sept 2026
- Target customers
- Brand24 says it serves businesses, marketers, agencies, startups, and customers ranging from startups to Fortune 500 companies. · brand24.com, 28 Sept 2026
Where Brand24 stands on Freedom251
- Brand Intelligence Software#3 of 30
- Social Media Monitoring#3 of 27
- Social Listening Tools#4 of 28
- Social Monitoring#4 of 24
- Social Media Monitoring & Listening Software#5 of 26
- Social Media Listening Software#19 of 86
- AI Social Listening Tools#7 of 31
- Brand Management Software#13 of 48
- Social Tools#12 of 34
- Social Media Hashtag Tracking Software#11 of 27
