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ISPbox

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What ISPbox is

ISPbox combines ISP billing, provisioning, network monitoring, customer service, and field operations in one dashboard for ISPs and WISPs. Its maps can represent towers, OLTs, splitters, ONTs, fiber, coax, and wireless links, with PON optical-budget tracing and KML export. Monitoring includes router pings every minute, PPPoE and DHCP session tracking, and alerts through Discord, Slack, email, or webhooks. Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration; the site also names Cisco, Juniper, Huawei, and ZTE. Subscribers can use a branded portal to view balances and invoices, pay online, check service status, and handle support tickets. Listed payment options are Stripe, PayPal, Authorize.net, and Square, with customers connecting their own merchant accounts. Native iOS and Android apps for technicians and subscribers are included in every plan. The plan costs $25 a month for 20 active subscribers, with a 7-day trial and no free plan. Pricing scales with active subscriber count; deployments over 10,000 subscribers require contacting the company.

Who it suits

ISPbox suits ISPs and WISPs managing subscriber billing, network infrastructure, support, and field operations. It may also suit teams that need mobile apps for technicians and subscribers.

What it does well

  • Combines billing, provisioning, monitoring, and field operations.
  • Network maps support PON tracing and KML export.
  • Router monitoring pings every minute.
  • Native iOS and Android apps are included with every plan.
  • TLS and encrypted-at-rest credentials are listed security measures.

What to know first

  • No free plan is available.
  • Starts at $25 a month for 20 active subscribers.
  • Customers connect their own payment merchant accounts.
  • Deployments above 10,000 subscribers require contacting the company.

Limits

The paid plan starts at $25 a month for 20 active subscribers, with charges scaling by active subscriber count and a minimum of 25 USD monthly. The pricing calculator covers up to 10,000 subscribers; larger deployments use contact pricing.

Plans

PlanBilled and limitsPrice
ISPbox (all features)$25 per month for 20 active subscribers; monthly price scales with active subscriber count. · Minimum $25/month · $1.00 per subscriber for first 50, $0.40 for 51–500, $0.30 above 500 · count rounds up to nearest 10 · over 10,000 subscribers priced by contact$25 a month

As ispbox.net lists them, read 5 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open ISPbox on the web or use its API
  2. Start the 7-day trial
  3. Connect your network equipment through RADIUS and supported vendor integrations
  4. Connect your Stripe, PayPal, Authorize.net, or Square merchant account
  5. Invite technicians and subscribers to the included mobile apps or branded portal
  6. Configure alerts, REST API, webhooks, or MCP access with permissions

Verdict

ISPbox brings network, billing, customer, and field workflows into one service, with mobile apps included in its plans. Review the subscriber-based pricing and contact the company for deployments beyond 10,000 subscribers.

Questions

Does ISPbox have a free plan?

No. ISPbox is paid, starting at $25 a month, and includes a 7-day trial.

Which platforms are supported?

ISPbox supports Android, iOS, web, and API access. Native mobile apps are included with every plan.

Which payment services can connect?

The site lists Stripe, PayPal, Authorize.net, and Square. Customers connect their own merchant accounts.

What network equipment does provisioning support?

Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration. Cisco, Juniper, Huawei, and ZTE are also named.

Are API and MCP access included?

The pricing page lists REST API and webhooks among included features. MCP access is described as included on Growth and Scale plans.

How is pricing calculated?

The plan starts at $25 a month for 20 active subscribers, with monthly pricing scaling by active subscriber count. The minimum is 25 USD per month, and deployments above 10,000 subscribers are priced by contacting the company.

Facts from ISPbox's own pages

AI integration
Each workspace exposes an MCP server that can connect to clients such as Claude, ChatGPT and Cursor, with actions limited by granted permissions and tool calls audited. · ispbox.net, 5 Oct 2026
API availability
The pricing page lists REST API and webhooks among included features, while the MCP documentation says MCP access is included on Growth and Scale plans. · ispbox.net, 5 Oct 2026
Customer portal
Subscribers can view balances and invoices, pay online, check service status and submit or reply to support tickets through a branded portal. · ispbox.net, 5 Oct 2026
Data handling
The privacy policy says data is stored in the European Union, full card numbers are not stored by ISPbox, and personal data is not sold or used for advertising. · ispbox.net, 5 Oct 2026
Headquarters
Poland · ispbox.net, 28 Sept 2026
Intended users
The product is presented for ISPs and WISPs managing subscribers, network infrastructure, billing and field operations. · ispbox.net, 5 Oct 2026
Limits
The pricing calculator covers up to 10,000 subscribers; the site says larger deployments are priced by contacting the company. · ispbox.net, 5 Oct 2026
Mobile apps
ISPbox offers native iOS and Android apps for technicians and subscribers, included with every plan and without per-seat or per-subscriber app fees. · ispbox.net, 5 Oct 2026
Monitoring
ISPbox says it pings routers every minute, tracks PPPoE and DHCP sessions, and can alert through Discord, Slack, email or webhooks. · ispbox.net, 5 Oct 2026
Network maps
Its network maps can represent infrastructure such as towers, OLTs, splitters, ONTs, fiber, coax and wireless links, and support PON optical-budget tracing and KML export. · ispbox.net, 5 Oct 2026
Payments
The site lists Stripe, PayPal, Authorize.net and Square, and says customers connect their own merchant accounts. · ispbox.net, 5 Oct 2026
Purpose
ISPbox combines ISP billing, provisioning, network monitoring, customer service and field operations in one dashboard. · ispbox.net, 5 Oct 2026
Router compatibility
Provisioning uses standard RADIUS across vendors, with a deeper MikroTik RouterOS API integration; the site also names Cisco, Juniper, Huawei and ZTE support. · ispbox.net, 5 Oct 2026
Security
The privacy policy states that service traffic uses TLS, passwords are strongly hashed, sensitive credentials are encrypted at rest, tenant data is logically isolated, and production access is restricted and logged. · ispbox.net, 5 Oct 2026
Support
The listed plan includes priority email support, and the site also describes support ticketing and a customer-facing help portal. · ispbox.net, 5 Oct 2026

Where ISPbox stands on Freedom251

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