Freedom251 › Telecom Billing Software
ISPbox
What ISPbox is
ISPbox combines ISP billing, provisioning, network monitoring, customer service, and field operations in one dashboard for ISPs and WISPs. Its maps can represent towers, OLTs, splitters, ONTs, fiber, coax, and wireless links, with PON optical-budget tracing and KML export. Monitoring includes router pings every minute, PPPoE and DHCP session tracking, and alerts through Discord, Slack, email, or webhooks. Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration; the site also names Cisco, Juniper, Huawei, and ZTE. Subscribers can use a branded portal to view balances and invoices, pay online, check service status, and handle support tickets. Listed payment options are Stripe, PayPal, Authorize.net, and Square, with customers connecting their own merchant accounts. Native iOS and Android apps for technicians and subscribers are included in every plan. The plan costs $25 a month for 20 active subscribers, with a 7-day trial and no free plan. Pricing scales with active subscriber count; deployments over 10,000 subscribers require contacting the company.
Who it suits
ISPbox suits ISPs and WISPs managing subscriber billing, network infrastructure, support, and field operations. It may also suit teams that need mobile apps for technicians and subscribers.
What it does well
- Combines billing, provisioning, monitoring, and field operations.
- Network maps support PON tracing and KML export.
- Router monitoring pings every minute.
- Native iOS and Android apps are included with every plan.
- TLS and encrypted-at-rest credentials are listed security measures.
What to know first
- No free plan is available.
- Starts at $25 a month for 20 active subscribers.
- Customers connect their own payment merchant accounts.
- Deployments above 10,000 subscribers require contacting the company.
Limits
The paid plan starts at $25 a month for 20 active subscribers, with charges scaling by active subscriber count and a minimum of 25 USD monthly. The pricing calculator covers up to 10,000 subscribers; larger deployments use contact pricing.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| ISPbox (all features) | $25 per month for 20 active subscribers; monthly price scales with active subscriber count. · Minimum $25/month · $1.00 per subscriber for first 50, $0.40 for 51–500, $0.30 above 500 · count rounds up to nearest 10 · over 10,000 subscribers priced by contact | $25 a month |
| ISPbox | monthly; based on active subscriber count · $1.00 per subscriber for first 50 · $0.40 for 51–500 · $0.30 above 500 · count rounded up to nearest 10 · $25 minimum · all features included | $25 a month |
As ispbox.net lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Open ISPbox on the web or use its API
- Start the 7-day trial
- Connect your network equipment through RADIUS and supported vendor integrations
- Connect your Stripe, PayPal, Authorize.net, or Square merchant account
- Invite technicians and subscribers to the included mobile apps or branded portal
- Configure alerts, REST API, webhooks, or MCP access with permissions
Verdict
ISPbox brings network, billing, customer, and field workflows into one service, with mobile apps included in its plans. Review the subscriber-based pricing and contact the company for deployments beyond 10,000 subscribers.
Questions
Does ISPbox have a free plan?
No. ISPbox is paid, starting at $25 a month, and includes a 7-day trial.
Which platforms are supported?
ISPbox supports Android, iOS, web, and API access. Native mobile apps are included with every plan.
Which payment services can connect?
The site lists Stripe, PayPal, Authorize.net, and Square. Customers connect their own merchant accounts.
What network equipment does provisioning support?
Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration. Cisco, Juniper, Huawei, and ZTE are also named.
Are API and MCP access included?
The pricing page lists REST API and webhooks among included features. MCP access is described as included on Growth and Scale plans.
How is pricing calculated?
The plan starts at $25 a month for 20 active subscribers, with monthly pricing scaling by active subscriber count. The minimum is 25 USD per month, and deployments above 10,000 subscribers are priced by contacting the company.
Facts from ISPbox's own pages
- AI extensibility
- Each workspace exposes an authenticated MCP server for Claude, ChatGPT, Cursor and other MCP clients, with permission-scoped and audited tools. · ispbox.net, 21 Oct 2026
- AI integration
- Each workspace exposes an MCP server that can connect to clients such as Claude, ChatGPT and Cursor, with actions limited by granted permissions and tool calls audited. · ispbox.net, 5 Oct 2026
- API availability
- The pricing page lists REST API and webhooks among included features, while the MCP documentation says MCP access is included on Growth and Scale plans. · ispbox.net, 5 Oct 2026
- Billing
- Recurring invoices support proration, taxes, late fees, branded PDFs, card autopay, payment reminders and ledger balances. · ispbox.net, 21 Oct 2026
- Company founder attribution
- SaaSHub identifies Karol Labuda as the founder of ISPBox and describes the startup as based in Gdynia, Poland. · saashub.com, 21 Oct 2026
- Company operator
- The privacy policy identifies Nielogiczny as the operator of ISPbox and places it in Poland. · ispbox.net, 21 Oct 2026
- Customer portal
- Subscribers can view balances, invoices and service status, pay invoices, use autopay and submit support tickets through a branded portal. · ispbox.net, 21 Oct 2026
- Data handling
- The privacy policy says data is stored in the European Union, full card numbers are not stored by ISPbox, and personal data is not sold or used for advertising. · ispbox.net, 5 Oct 2026
- Documentation
- The official wiki includes setup, router, RADIUS, billing, QuickBooks, customer portal, monitoring, permissions, audit log, REST API, reseller API and MCP guides. · ispbox.net, 21 Oct 2026
- Field operations
- Technicians can be scheduled on calendars, assigned routes and shown live driving ETAs, with late-running alerts. · ispbox.net, 21 Oct 2026
- Headquarters
- Poland · ispbox.net, 28 Sept 2026
- Intended users
- The product is presented for ISPs and WISPs managing subscribers, network infrastructure, billing and field operations. · ispbox.net, 5 Oct 2026
- Inventory
- Inventory tracks ONTs, routers and SFPs by warehouse, technician van, repair bench and installed service, including serial assignment. · ispbox.net, 21 Oct 2026
- Licence
- A community-networks software catalogue classifies ISPbox as proprietary rather than open source. · policy.communitynetworks.group, 21 Oct 2026
- Limit: immature review evidence
- PeerPush lists zero reviews, and G2 lists zero reviews for ISPBox, so independent user-rating evidence is currently absent. · peerpush.com, 21 Oct 2026
- Limits
- The pricing calculator covers up to 10,000 subscribers; the site says larger deployments are priced by contacting the company. · ispbox.net, 5 Oct 2026
- Limit: self-hosting unavailable
- The maker states that fully self-hosted deployment is not currently offered. · reddit.com, 21 Oct 2026
- MikroTik integration
- MikroTik RouterOS API mode manages PPPoE and DHCP setup, address pools, queues and leases, while RADIUS remains available. · ispbox.net, 21 Oct 2026
- Mobile apps
- ISPbox offers separate native apps for staff field work and subscribers, with QR sign-in and synchronized panel data. · ispbox.net, 21 Oct 2026
- Monitoring
- ISPbox says it pings routers every minute, tracks PPPoE and DHCP sessions, and can alert through Discord, Slack, email or webhooks. · ispbox.net, 5 Oct 2026
- Network maps
- Interactive Mapbox maps represent towers, OLTs, splitters, ONTs, fiber, coax and wireless links, with optical-budget tracing and KML export. · ispbox.net, 21 Oct 2026
- Network monitoring
- The platform pings routers every minute, tracks PPPoE and DHCP sessions, and sends alerts through Discord, Slack, email or webhooks. · ispbox.net, 21 Oct 2026
- Notable news: October 2026 release
- The October 13, 2026 changelog entry says deleting a staff account no longer disconnects its Microsoft 365 mailbox and returns assigned tickets to the unassigned queue. · ispbox.net, 21 Oct 2026
- Payments
- The listed payment gateways are Stripe, PayPal, Authorize.net and Square, using the ISP's own merchant accounts and webhook reconciliation. · ispbox.net, 21 Oct 2026
Where ISPbox stands on Freedom251
- Telecom Billing Software#5 of 31