Freedom251 › Telecom Billing Software
AEX Software
What AEX Software is
AEX Software is an OSS/BSS platform for fiber operators, covering qualification, ordering, product management, provisioning, billing, customer management, and assurance. Coverage tools visualize GeoJSON footprints, qualify addresses, and classify network assets as build or prebuild. The hardware-agnostic provisioning engine supports ten OEM ecosystems and TR-069 devices through AEX ACS. Billing handles recurring, prepaid, postpaid, and wholesale models, including activation-triggered billing and automated collections through payment-provider integrations. Customer records combine account, service, work-order, device, RADIUS, Wi-Fi, provisioning, troubleshooting, and billing information. Real-time Layer 2 and Layer 3 monitoring connects with ticketing and field dispatch. A white-label subscriber app is available as responsive web software and native iOS and Android apps. Open APIs support existing CRM, accounting, and sales systems. Deployment can be hosted, self-hosted, or hybrid, with incremental module adoption. Pricing is on request and based on active subscribers.
Who it suits
AEX Software suits fiber operators managing network planning, provisioning, billing, customer accounts, and assurance. Its hosted, self-hosted, and hybrid options support different deployment preferences.
What it does well
- Hardware-agnostic provisioning supports ten OEM ecosystems
- Handles recurring, prepaid, postpaid, and wholesale billing
- Combines extensive information in one customer record
- Offers web, iOS, and Android subscriber apps
- Supports hosted, self-hosted, or hybrid deployment
What to know first
- Pricing is available only by request
- No free plan
- Designed specifically for fiber operators
Limits
There is no free plan. Pricing is scoped per active subscriber and varies with modules, managed-services level, and hosted, self-hosted, or hybrid deployment.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| AEX Software | Per active subscriber; scoped proposal · Modules adopted · active subscribers · managed-services level · hosted/self-hosted/hybrid deployment | On request |
As aexinc.com lists them, read 1 Oct 2026. The maker's own page has the final word.
Getting started
- Open the AEX Software website
- Choose hosted, self-hosted, or hybrid deployment
- Request a scoped proposal priced per active subscriber
- Select the modules and managed-services level needed
- Connect existing systems through the open APIs and integration layer
- Deploy subscriber access through the responsive web app or native mobile apps
Verdict
AEX Software covers the operational stack of a fiber provider, from address qualification through billing and monitoring. Request a scoped proposal to assess active-subscriber costs and modules for your operation.
Questions
Does AEX Software offer a free plan?
No. AEX Software is a paid platform, with pricing supplied by scoped proposal.
How is AEX Software priced?
The commercial model charges per active subscriber rather than per seat, site, or flat license.
Which deployment models are available?
AEX supports hosted, self-hosted, and hybrid deployment.
Can it work with existing business systems?
Yes. Open APIs and an integration layer allow use alongside existing CRM, accounting, and sales systems.
What subscriber apps are provided?
The subscriber app is a white-label responsive web application with native iOS and Android apps for ordering, self-service, and self-scheduling.
Facts from AEX Software's own pages
- AI capability
- Agent AEX autonomously diagnoses, troubleshoots and resolves network issues across vendor platforms and is available to all AEX platform customers at no additional charge. · aexinc.com, 1 Oct 2026
- Billing
- Billing supports recurring, prepaid, postpaid and wholesale models, with activation-triggered billing and automated collections through payment-provider integrations. · aexinc.com, 1 Oct 2026
- Commercial model
- Pricing is per active subscriber rather than per seat, site or flat license, and modules can be adopted incrementally. · aexinc.com, 1 Oct 2026
- Core capabilities
- The platform provides coverage and planning, sales and acquisition, provisioning and network automation, billing and revenue, customer management, monitoring and assurance, workflows and notifications, and a subscriber app. · aexinc.com, 1 Oct 2026
- Coverage planning
- Coverage tools support GeoJSON footprint visualization, address qualification and build-versus-prebuild classification for network assets. · aexinc.com, 1 Oct 2026
- Customer management
- Customer management combines account, service, work-order, device, RADIUS, Wi-Fi, provisioning, troubleshooting and billing information in one customer record. · aexinc.com, 1 Oct 2026
- Deployment options
- AEX supports hosted, self-hosted or hybrid deployment and does not require forced rip-and-replace or hardware standardization. · aexinc.com, 1 Oct 2026
- Founded
- 2000 · aexinc.com, 28 Sept 2026
- Hardware support
- Its provisioning engine is hardware agnostic, supports ten OEM ecosystems including Nokia, Calix, ZTE, Zhone, Huawei, Ubiquiti and Eero, and supports TR-069 devices through AEX ACS. · aexinc.com, 1 Oct 2026
- Headquarters
- Charlotte, North Carolina, United States · aexinc.com, 28 Sept 2026
- Integrations
- AEX provides open APIs and an integration layer so operators can use it alongside existing CRM, accounting and sales systems. · aexinc.com, 1 Oct 2026
- Monitoring
- Real-time Layer 2 and Layer 3 monitoring connects directly to ticketing and field dispatch, with connectivity verified before an installation job can close. · aexinc.com, 1 Oct 2026
- Product scope
- AEX Software is an OSS/BSS platform covering qualification, ordering, product management, provisioning, billing, customer management and assurance for fiber operators. · aexinc.com, 1 Oct 2026
- Security architecture
- The platform uses a TM Forum SID-aligned canonical data model, Kubernetes containerized microservices, an OIDC-authenticated API gateway, and encryption in transit and at rest. · aexinc.com, 1 Oct 2026
- Subscriber app
- The subscriber app is a white-label responsive web application with native iOS and Android apps for ordering, self-service and self-scheduling. · aexinc.com, 1 Oct 2026
- Support services
- AEX Network Services includes a 24/7/365 NOC, Tier-2/3 engineering support and a white-label subscriber helpdesk. · aexinc.com, 1 Oct 2026
Where AEX Software stands on Freedom251
- Telecom Billing Software#6 of 31