No. 22 of 31 ·Telecom Billing Software

AEX Software

Web · Android · iPhone · Self-hosted · API

Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

AEX Software is ranked #22 of 31 in telecom billing software on Freedom251. It runs on Android, API, iOS, Self-hosted, Web. There is no free plan.

AEX Software plans and pricing

All plans

AEX Software Not published Per active subscriber; scoped proposal Modules adopted · active subscribers · managed-services level · hosted/self-hosted/hybrid deployment aexinc.com · 1 Oct 2026

Compared on telecom billing software

Free plan: No
Prepaid billing: Yes
Postpaid billing: Yes
Plan management: Yes
Invoice generation: Yes
Payment collection: Yes
Customer accounts: Yes

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The record

Product scope: AEX Software is an OSS/BSS platform covering qualification, ordering, product management, provisioning, billing, customer management and assurance for fiber operators.
Coverage planning: Coverage tools support GeoJSON footprint visualization, address qualification and build-versus-prebuild classification for network assets.
Hardware support: Its provisioning engine is hardware agnostic, supports ten OEM ecosystems including Nokia, Calix, ZTE, Zhone, Huawei, Ubiquiti and Eero, and supports TR-069 devices through AEX ACS.
Billing: Billing supports recurring, prepaid, postpaid and wholesale models, with activation-triggered billing and automated collections through payment-provider integrations.
Customer management: Customer management combines account, service, work-order, device, RADIUS, Wi-Fi, provisioning, troubleshooting and billing information in one customer record.
Monitoring: Real-time Layer 2 and Layer 3 monitoring connects directly to ticketing and field dispatch, with connectivity verified before an installation job can close.
Subscriber app: The subscriber app is a white-label responsive web application with native iOS and Android apps for ordering, self-service and self-scheduling.
Integrations: AEX provides open APIs and an integration layer so operators can use it alongside existing CRM, accounting and sales systems.
Security architecture: The platform uses a TM Forum SID-aligned canonical data model, Kubernetes containerized microservices, an OIDC-authenticated API gateway, and encryption in transit and at rest.
Commercial model: Pricing is per active subscriber rather than per seat, site or flat license, and modules can be adopted incrementally.
Deployment options: AEX supports hosted, self-hosted or hybrid deployment and does not require forced rip-and-replace or hardware standardization.
Support services: AEX Network Services includes a 24/7/365 NOC, Tier-2/3 engineering support and a white-label subscriber helpdesk.
AI capability: Agent AEX autonomously diagnoses, troubleshoots and resolves network issues across vendor platforms and is available to all AEX platform customers at no additional charge.
Founded: 2000

Where it ranks on Freedom251

Best Telecom Billing Software in 2026#22 of 31

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Sources

aexinc.com/software· checked 1 Oct 2026
aexinc.com/aex-pricing· checked 1 Oct 2026
aexinc.com/network-services· checked 1 Oct 2026
aexinc.com/news/aex-launches-ai-network-troublesho· checked 1 Oct 2026