IncidentFox

What IncidentFox is

IncidentFox is an incident investigation agent that works through Slack. It examines logs, metrics, and system data from connected observability tools, then searches Slack history for discussions that may help explain an incident. Teams can ask questions or share screenshots and files in Slack threads, where IncidentFox can return charts, scripts, and reports. It also provides investigation recommendations and generates postmortems and documentation.

IncidentFox lists more than 40 integrations, including PagerDuty, AWS, Datadog, Prometheus, Grafana, GitHub, Kubernetes, Elasticsearch, Splunk, Sentry, Jira, Linear, GitLab, New Relic, PostgreSQL, MySQL, and Confluence. Deployment options include hosted SaaS, on-premises or VPC, and self-hosted open core. Investigations use isolated containers with temporary filesystems. API keys pass through a secure proxy, sensitive data is redacted before being sent to the LLM, and all write actions require human approval with audit trails and rollback support. IncidentFox says customer data is not used to train AI models and that it is undergoing a SOC 2 Type II audit. Using it requires a Slack workspace, and installation requires a workspace administrator.

Who it suits

IncidentFox suits teams that investigate incidents using Slack and connected observability systems, especially those that want investigation findings and reports in Slack threads. Its deployment options and approval controls may also suit organizations with specific infrastructure and remediation oversight needs.

Limits

The listed Free Trial provides full feature access for 7 days. A free plan is not available.

Getting started

1. Open the IncidentFox website.
2. Choose hosted SaaS, on-premises or VPC, or self-hosted open core deployment.
3. Arrange access to a Slack workspace and have a workspace administrator install it.
4. Connect the observability and other tools your team uses.
5. Start the 7-day trial for full feature access.

Verdict

Choose IncidentFox if your team wants Slack-based incident investigation across observability data and conversations, with recommendations and documentation in the same workflow. Look elsewhere if your team cannot use Slack or needs a free plan beyond the 7-day trial.