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Causely vs IncidentFox

Both stand on aiops platforms. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Causely

Free trial APILinuxSelf-hosted+1

Choose Causely if your operations agents or reliability teams need causal analysis across telemetry and deployment changes. The Professional Edition includes up to 500 services, all published integrations, and standard hybrid deployment. Teams needing unlimited included services, custom retention, custom integrations, or on-premises and air-gapped options can consider Enterprise Edition, which uses custom plans.

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IncidentFox

Free trial Self-hostedWeb

Choose IncidentFox if your team wants Slack-based incident investigation across observability data and conversations, with recommendations and documentation in the same workflow. Look elsewhere if your team cannot use Slack or needs a free plan beyond the 7-day trial.

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The facts

CauselyIncidentFox
Free planA free trialA free trial
Open sourceNot publishedNot published
Runs onAPI, Linux, Self-hosted, WebSelf-hosted, Web
Lowest paid planProfessional Edition: $2,000 a monthFree or on request
Plans published21
MakerNot publishedNot published
Websitecausely.aiincidentfox.ai
On aiops platforms#7 of 19#11 of 19

Causely: what it does well

  • Explains upstream causes across cascading symptoms.
  • Supports blast radius analysis and before-and-after deployment comparisons.
  • Ingests traces, metrics, logs, and alerts from observability tools.
  • Offers BYOC deployment, including air-gapped environments.
  • Professional Edition includes all published integrations and up to 500 services.

What to know first

  • Professional Edition costs $2,000 per month.
  • There is no free plan.
  • Professional Edition includes up to 500 services and 30 days of data retention.

IncidentFox: what it does well

  • Analyzes logs, metrics, and system data from connected tools.
  • Searches Slack history for relevant incident context.
  • Returns charts, scripts, and reports in Slack threads.
  • Lists more than 40 integrations.
  • Write actions require approval and support audit trails and rollback.

What to know first

  • Requires a Slack workspace and administrator installation.
  • The free trial lasts 7 days.
  • The free plan is listed as unavailable.

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