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iCustoms

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What iCustoms is

iCustoms is a customs and cross-border trade compliance platform available on the web and through an API. It automates import and export declarations and submits them electronically to customs authorities; its customs management software covers the UK and Ireland. Intelligent Document Processing extracts, validates, and processes information from trade documents. iClassification uses AI to identify HS codes for goods across 32 or more countries, while iSecurity supports filings such as UK ENS GB, EU ICS2, US AMS/ISF/AES, Canada ACI/eManifest, Mexico AMS, Japan AFR, UAE MPCI, and South Africa RCG.

The platform connects with e-commerce services including Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems including SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. Listed carrier connections include DHL E-Commerce, DHL Parcel UK, DPD, FedEx, EVRi, Huboo, Royal Mail, UPS, and Yodel. iSecurity provides API access for connecting existing systems. The company describes its users as importers, exporters, freight forwarders, customs agents, carriers, and postal operators. Its compliance team monitors regulatory changes, with platform updates made automatically. A free trial is available. Subscriptions are offered monthly or annually, with pricing based on the selected package and customer requirements.

Who it suits

iCustoms suits importers, exporters, freight forwarders, customs agents, carriers, and postal operators managing customs declarations or trade compliance. It may also suit businesses that need document processing, HS code classification, security filings, or connections to e-commerce, ERP, carrier, or existing systems.

What it does well

  • Automates import and export declaration filing.
  • Processes and validates data from trade documents.
  • Finds HS codes across 32 or more countries.
  • Supports a range of regional security filings.
  • Connects with listed e-commerce, ERP, and carrier services.
  • Offers API access through iSecurity.

What to know first

  • Paid subscriptions require a personalized quote.
  • The free trial duration is not given in the terms.

Getting started

  1. Visit the iCustoms website.
  2. Request a personalized quote based on your requirements.
  3. Start the available free trial.
  4. Choose monthly or annual subscription billing.
  5. Connect relevant e-commerce, ERP, carrier, or existing systems.

Verdict

Choose iCustoms if your work involves customs declarations, trade documents, product classification, or security filings across the supported regions. Look elsewhere if you need a published subscription price or a stated trial duration before choosing a service.

Questions

How much does iCustoms cost?

Pricing depends on requirements and the selected package. The customs management page directs customers to request a personalized quote.

Is there a free trial?

Yes, iCustoms offers a free trial. Subscription payments begin after the trial period.

Which platforms can I use?

iCustoms is available on the web and through an API. iSecurity has API capability for connecting existing systems.

Which businesses does iCustoms serve?

The company describes its users as importers, exporters, freight forwarders, customs agents, carriers, and postal operators.

What integrations are listed?

E-commerce connections include Shopify, Magento, eBay, Amazon, and Etsy; ERP connections include SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. Listed carrier connections include DHL E-Commerce, DHL Parcel UK, DPD, FedEx, EVRi, Huboo, Royal Mail, UPS, and Yodel.

How can I pay for a subscription?

Subscriptions can be paid monthly or annually, and post-trial payment depends on the selected package.

Facts from iCustoms's own pages

API
iSecurity has API capability to connect with customers’ existing systems. · icustoms.ai, 4 Oct 2026
Billing
Subscriptions can be paid monthly or annually, and the terms say the post-trial payment depends on the selected package. · icustoms.ai, 4 Oct 2026
Classification
iClassification uses AI to find HS codes for products across 32+ countries. · icustoms.ai, 4 Oct 2026
Company
The terms identify iCustoms as the business name of ClearCustoms Group LTD, registered in England and Wales, with a registered office in London. · icustoms.ai, 5 Oct 2026
Courier integrations
The carrier page lists integrations with DHL E-Commerce, DHL Parcel UK, DPD, FedEx, EVRi, Huboo, Royal Mail, UPS, and Yodel. · icustoms.ai, 5 Oct 2026
Customs filings
Its customs management software automates import and export declarations for the UK and Ireland. · icustoms.ai, 5 Oct 2026
Declaration automation
The platform automates import and export declarations and electronically submits them to customs authorities. · icustoms.ai, 4 Oct 2026
Document processing
Its Intelligent Document Processing product extracts, validates, and processes data from trade documents. · icustoms.ai, 5 Oct 2026
Founder and founding date
The about page says iCustoms was founded by an ex-HMRC member, but does not state a founding year. · icustoms.ai, 5 Oct 2026
Goods classification
iClassification uses AI to find HS codes for goods in 32 or more countries. · icustoms.ai, 5 Oct 2026
Headquarters
London, UK · icustoms.ai, 28 Sept 2026
Integrations
The integrations page lists e-commerce platforms including Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems including SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. · icustoms.ai, 5 Oct 2026
Intended users
The site presents solutions for customs agents, traders, carriers, postal operators, importers, exporters, and freight forwarders. · icustoms.ai, 5 Oct 2026
Pricing
The customs management page says pricing varies with requirements and directs customers to request a personalized quote. · icustoms.ai, 5 Oct 2026
Pricing options
The carrier page describes monthly subscriptions, volume-based discounts, and custom packages, without showing prices. · icustoms.ai, 5 Oct 2026
Privacy
Its privacy policy says personal information is processed under data protection laws and kept secure, and describes collecting account, payment, usage, cookie, and device information. · icustoms.ai, 5 Oct 2026
Product
iCustoms describes itself as an AI trade compliance platform for customs clearance and cross-border trade. · icustoms.ai, 5 Oct 2026
Security and compliance
iCustoms says its platform is based on WCO standards and that its security filings product updates automatically with changing regulations. · icustoms.ai, 5 Oct 2026
Security filings
iSecurity supports cargo security filings including UK ENS, EU ICS2, US AMS/ISF/AES, Canada ACI/eManifest, Mexico AMS, Japan AFR, UAE MPCI, and South Africa SARS RCG. · icustoms.ai, 5 Oct 2026
Support
The carrier page says customer support is available by phone, email, or live chat for software use, customs regulations, and troubleshooting. · icustoms.ai, 5 Oct 2026
Trial
The terms state that subscription payments begin after the free trial period, but do not specify its duration. · icustoms.ai, 4 Oct 2026

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