SmartBorder ABI/ACE is U.S. import entry software for land, sea and air brokers, as well as self-filing importers. Its editions are Northern Border, Air & Sea Broker, and Importer. Entry processing includes PGA filing, automatic validation checks, special-program recommendations and transmission results. Customer profiles can store contacts, bond and product details, transaction parties, billing information, manufacturer IDs and 5106s. Trade functions include electronic 7512 in-bonds, tariff searches, FDA and other PGA filings, delivery orders, review flags, bonds, Excel line-item imports, billing and statement queries. Integration options include EDI, XML, FTP and Web Services; engineers can add custom fields, reports and links to proprietary accounting systems. The SaaS-based and PC-based applications need an internet connection, not dedicated hardware or added IT resources. SmartBorder describes AWS hosting and RSA encryption with 256-bit token-based session authentication. Expert-led training is included, and licensed brokers provide support. The base package includes RLF, web tracking, billing and email notifications without additional cost for those components. Pricing is on request. As of February 1, 2025, sales to new brokerage firms were discontinued; support continues for non-brokerage customers through designated Livingston groups.
Who it is for
The software suits U.S. import brokers and self-filing importers handling entry processing and trade administration. Its Importer edition and other editions address different importing and brokerage use cases.
What is good
- Includes PGA filing and automatic validation checks
- Stores customer, bond and product details
- Supports EDI, XML, FTP and Web Services
- Expert-led training and licensed-broker support are included
What to know first
- Pricing is available on request
- Sales to new brokerage firms were discontinued
- Requires an internet connection
Verdict
SmartBorder ABI/ACE covers import entry, filing, customer records and trade administration, with training and broker support included. New brokerage firms cannot purchase it, while support continues for non-brokerage customers through designated Livingston groups.
SmartBorder ABI/ACE plans and pricing
All plansCompared on customs management software
- Declaration filing
- Yes
- HS classification
- Yes
- Duty & tax calculation
- Yes
- Supported regions
- single-country
- Compliance records
- Yes
- API access
- Yes


