SmartBorder ABI/ACE

What SmartBorder ABI/ACE is

SmartBorder ABI/ACE is U.S. import entry software for land, sea and air brokers, as well as self-filing importers. Its editions are Northern Border, Air & Sea Broker, and Importer. Entry processing includes PGA filing, automatic validation checks, special-program recommendations and transmission results. Customer profiles can store contacts, bond and product details, transaction parties, billing information, manufacturer IDs and 5106s. Trade functions include electronic 7512 in-bonds, tariff searches, FDA and other PGA filings, delivery orders, review flags, bonds, Excel line-item imports, billing and statement queries. Integration options include EDI, XML, FTP and Web Services; engineers can add custom fields, reports and links to proprietary accounting systems. The SaaS-based and PC-based applications need an internet connection, not dedicated hardware or added IT resources. SmartBorder describes AWS hosting and RSA encryption with 256-bit token-based session authentication. Expert-led training is included, and licensed brokers provide support. The base package includes RLF, web tracking, billing and email notifications without additional cost for those components. Pricing is on request. As of February 1, 2025, sales to new brokerage firms were discontinued; support continues for non-brokerage customers through designated Livingston groups.

Who it suits

The software suits U.S. import brokers and self-filing importers handling entry processing and trade administration. Its Importer edition and other editions address different importing and brokerage use cases.

Limits

The base package includes RLF, web tracking, billing, and email notifications without additional cost for those components. As of February 1, 2025, sales of customs brokerage software to new brokerage firms were discontinued; support continues for non-brokerage customers through designated Livingston groups.

Getting started

1. Visit the SmartBorder ABI/ACE product website.
2. Request pricing and confirm which edition fits your organization: Northern Border, Air & Sea Broker, or Importer.
3. Arrange an internet connection for the SaaS-based or PC-based application.
4. Use the included expert-led training to learn the software.
5. Contact support from licensed brokers when assistance is needed.

Verdict

SmartBorder ABI/ACE covers import entry, filing, customer records and trade administration, with training and broker support included. New brokerage firms cannot purchase it, while support continues for non-brokerage customers through designated Livingston groups.