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CustomsGo

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What CustomsGo is

CustomsGo is a customs operations platform for teams handling import, export and transit work in Spain. It supports the process from preparing a customs file through filing with the Spanish customs authority, AEAT. Before filing, validations, alerts and business rules flag incomplete or inconsistent data. Teams can track declaration status and history, with documents traceable across the process. The platform also manages customs warehouse references, locations, stock, releases and movements, and connects with ERP, logistics and internal systems through APIs and data flows.

Galana AI reads documents, extracts and classifies relevant information, helps prepare customs files and answers operational questions about files, TARIC, statuses and regulations. A person reviews files before filing. CustomsGo is available on web and through an API, with declaration filing, compliance records and API access. Its supported region is single-country. The maker, VM2 Innovate Soft, says it maintains an information security management system aligned with ISO/IEC 27001:2022. Its stated controls include least-privilege access, secure development and code review, encryption, backups, logging, incident response and continuity measures. The privacy policy says communications and information on its servers are encrypted. Pricing is available on request, and visitors can request a demo.

Who it suits

CustomsGo suits customs representatives, freight forwarders, logistics operators, importers and exporters working with Spanish customs operations. It also fits companies managing customs warehouses and teams that need customs workflows connected to ERP, logistics or internal systems.

What it does well

  • Handles import, export and transit declarations.
  • Checks data before filing and tracks declaration status and history.
  • Manages warehouse stock, locations, releases and movements.
  • Galana AI helps prepare files and answer operational questions.
  • Connects with ERPs and logistics systems through APIs and data flows.
  • Onboarding includes workflow analysis, configuration, training and support.

What to know first

  • Pricing is available only on request.
  • Supported regions are single-country.
  • A person must review files before filing.

Limits

Custom pricing is available by contacting sales, and a demo is by request. Supported regions are single-country, and a person reviews files before filing.

Plans

PlanBilled and limitsPrice
Custom pricingPricing available by contacting sales · Demo by requestOn request

As customsgo.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the CustomsGo website.
  2. Request a demo.
  3. Contact sales for custom pricing.
  4. Work through onboarding, including workflow analysis and environment configuration.
  5. Receive training, support and initial adjustments.

Verdict

Choose CustomsGo if your team manages Spanish customs declarations, warehouse operations or related logistics workflows and needs validations, traceability and system connections. Its AI can assist with document handling and operational questions, while a person reviews files before filing. Teams looking for public plan prices or support across multiple countries should look elsewhere.

Questions

How much does CustomsGo cost?

Pricing is available on request through sales.

Can I request a demo?

Yes. The English site invites visitors to request one.

Which platforms does CustomsGo support?

It is available on web and through an API.

Which customs operations does it support?

It supports import, export and transit operations, including filing with Spain’s AEAT.

Does CustomsGo include AI?

Galana AI reads and classifies document information, helps prepare customs files and answers operational questions. A person reviews files before filing.

What security practices does the maker describe?

VM2 Innovate Soft says it maintains an information security management system in accordance with ISO/IEC 27001:2022. Its stated controls include encryption, backups, least-privilege access, logging, incident response and continuity measures.

Facts from CustomsGo's own pages

AI
Galana AI reads documents, extracts and classifies relevant information, helps prepare customs files, and answers operational questions about files, TARIC, statuses and regulations; a person reviews files before filing. · customsgo.com, 8 Oct 2026
Availability
The English site invites visitors to request a demo and does not list public plan prices. · customsgo.com, 8 Oct 2026
Declarations
It supports import, export and transit operations, with validations before filing and status tracking, history and document traceability. · customsgo.com, 8 Oct 2026
Headquarters
Madrid, Spain · customsgo.com, 28 Sept 2026
Integrations
CustomsGo connects through APIs and data flows with ERPs, logistics systems and internal tools. · customsgo.com, 8 Oct 2026
Intended users
The site identifies customs representatives, freight forwarders, logistics operators, importers, exporters and companies with customs warehouses as intended users. · customsgo.com, 8 Oct 2026
Personal-data safeguards
The privacy policy says communications between users’ devices and CustomsGo servers, and information on its servers, are encrypted. · customsgo.com, 8 Oct 2026
Purpose
CustomsGo helps teams prepare and manage customs operations, from preparation through filing with the Spanish customs authority (AEAT). · customsgo.com, 8 Oct 2026
Security controls
The security policy describes least-privilege access, secure development and code review, encryption, backups, logging, incident response and continuity measures. · customsgo.com, 8 Oct 2026
Security management
VM2 Innovate Soft says it maintains an information security management system in accordance with ISO/IEC 27001:2022 and applies security-by-design and risk-based practices. · customsgo.com, 8 Oct 2026
Support
The onboarding process includes workflow analysis, environment configuration, training, support and initial adjustments; the site also offers ongoing dedicated customer care. · customsgo.com, 8 Oct 2026
Validations
The platform uses validations, alerts and business rules to flag incomplete or inconsistent data before filing. · customsgo.com, 8 Oct 2026
Warehousing
The platform manages warehouse references, locations, stock, releases and movements. · customsgo.com, 8 Oct 2026

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