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HERO

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What HERO is

HERO is cloud-based business software for craft businesses, covering work from offers and orders to time tracking, materials, invoicing, scheduling, field reporting, and project financials. It runs on the web and has Android and iOS apps. Its AI tools include Voice for handling calls, Command for carrying out requested business tasks, and Copilot for automating recurring processes through 14 modules. HERO Wallet helps reconcile invoices and view payments and outstanding receivables. Listed interfaces and formats include Datanorm, IDS Connect, UGL, DATEV export, Lexware Office, TapTapHome, GAEB, and Aroundhome. API access is included in HERO OS and HERO OS Plus, but not HERO Select. Plans include HERO Voice Standalone at €69 a month, HERO Select from €79 a month, HERO OS from €135 a month, and HERO OS Plus from €345 a month; listed prices exclude VAT. A 14-day trial includes all features from the first day.

Who it suits

HERO suits craft businesses of different sizes, including small, medium, and large firms. HERO Select is intended for businesses with up to five employees.

What it does well

  • Covers offers, orders, time tracking, materials, and invoicing
  • Android, iOS, and web access
  • AI tools for calls, tasks, and recurring processes
  • Invoice reconciliation through HERO Wallet
  • 14-day trial with all features included

What to know first

  • No free plan
  • HERO Select lacks listed API access
  • Some support and implementation services may cost extra
  • HERO OS Plus requires paid implementation

Plans

PlanBilled and limitsPrice
HERO OSYearly billing; from €135/month, including 1 standard license; additional standard license €79/month and app license €25/month. Prices exclude VAT. · Select features · Inventory management · API access · 60 included HERO Voice minutes/month · 1,000 HERO Command credits/month€135 a month
HERO OS PlusYearly billing; from €345/month, including 1 standard license; additional standard license €79/month and app license €25/month. Prices exclude VAT; paid implementation service also required. · OS features · HERO Copilot automations · Higher AI usage limits · 150 included HERO Voice minutes/month · 3,000 HERO Command credits/month€345 a month
HERO Voice Standalone12-month term, paid monthly; 150 included minutes/month; €0.30 per additional minute. Prices exclude VAT. · HERO Voice standalone · 150 included minutes/month€69 a month
HERO SelectYearly billing; from €79/month, including 1 standard license; additional app license €25/month. Prices exclude VAT. · For businesses with up to 5 employees · Core operations features · Cloud and app€79 a month

As hero-software.de lists them, read 9 Oct 2026. The maker's own page has the final word.

Verdict

HERO combines craft-business workflows, mobile access, integrations, financial visibility, and optional AI automation. Its paid plans and plan-specific limits should be checked against company size and API needs.

Facts from HERO's own pages

AI and automation
HERO describes Voice as handling calls, Command as carrying out requested business tasks, and Copilot as automating recurring processes through 14 modules. · hero-software.de, 9 Oct 2026
API access
API access is included in HERO OS and HERO OS Plus, but not listed for HERO Select. · hero-software.de, 9 Oct 2026
Company
HERO Software GmbH says it develops and sells HERO craft software and is headquartered in Hannover; its company facts page gives 2020 as the founding year. · hero-software.de, 9 Oct 2026
Finance
HERO Wallet provides invoice reconciliation and visibility into payments and outstanding receivables. · hero-software.de, 9 Oct 2026
Integrations
The maker lists Datanorm, IDS Connect, UGL, DATEV export, Lexware Office, TapTapHome, GAEB and Aroundhome among its interfaces and formats. · hero-software.de, 9 Oct 2026
Mobile apps
The product comparison lists Android and iOS apps, and the maker says features are available on web and mobile. · hero-software.de, 9 Oct 2026
Plan limitation
HERO Select is described as intended for businesses with up to five employees, with upgrades available to HERO OS or HERO OS Plus. · hero-software.de, 9 Oct 2026
Purpose
HERO is cloud-based business software for craft businesses, covering workflows from offers and orders through time tracking and materials to invoicing. · hero-software.de, 9 Oct 2026
Security and privacy
HERO says customer privacy materials, including its data-processing agreement, technical and organizational measures, and subprocessor list, are available in the software account or agreement. · hero-software.de, 9 Oct 2026
Support
Support options include an in-account AI chatbot, help articles, videos, webinars, implementation services, and telephone contact; some services may be paid. · hero-software.de, 9 Oct 2026
Target users
The maker says HERO is built for craft businesses across trades and business sizes, including small, medium, and large firms. · hero-software.de, 9 Oct 2026
Trial
The signup page offers 14 days free, with all features available from day one and no cancellation required. · hero-software.de, 9 Oct 2026

Where HERO stands on Freedom251

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