Freedom251 › Membership Management Software
Hello Club
What Hello Club is
Hello Club is web-based club-management software for racket sports clubs, communities, and individual sports clubs. It combines membership registration and renewals, payment collection and invoicing, facility bookings, events, member communications, and access control. Clubs can create membership types and customised registration forms, configure booking rules, peak-hour restrictions, waiting lists, and notifications, and publish public event calendars with registration, payments, fees, refunds, and event messages. Members receive a portal, while recurring dues and automated renewals are supported. Public Bookings, available on Standard plans and above, allows booking without login. Plans include Entry for 100 members, Standard for 300, Premium for 1,000, and Business for 2,500. Integrations include Stripe, Xero, Mailchimp, Campaign Monitor, Google Calendar, Google Mail, and Rocketspark; Business adds API access. The service has a 30-day trial without payment details and no free plan. Annual plans start at $506 a year, billed annually, with GST applying.
Who it suits
Hello Club suits clubs managing memberships, payments, facilities, events, and communications online. Its member limits and integration allowances support organisations of different sizes.
What it does well
- Online membership registration and renewals
- Facility booking rules and waiting lists
- Public event calendars and registrations
- Member portal with recurring dues
- 30-day trial without payment details
What to know first
- No free plan
- No website builder
- No native iPhone or Android apps
- Card payments add percentage and fixed fees
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Entry | annual · 100 members · centralised database · online registration · online bookings · exporting data | $506 a year |
| Standard | annual · 300 members · public events · automated renewals and payments · up to 5 integrations · customised form fields · onboarding support · unlimited emails | $902 a year |
| Premium | annual · 1,000 members · custom member portal URL · extra custom branding | $1,298 a year |
| Business | annual · 2,500 members · up to 10 sports or activities · up to 7 custom pages · unlimited integrations · API access | $2,486 a year |
| Premium | monthly · 1,000 members · custom member portal URL · extra custom branding | $118 a month |
| Business | monthly · 2,500 members · up to 10 sports or activities · up to 7 custom pages · unlimited integrations · API access | $226 a month |
| Entry | monthly · 100 members · centralised database · online registration · online bookings · exporting data | $46 a month |
| Standard | monthly · 300 members · public events · automated renewals and payments · up to 5 integrations · customised form fields · onboarding support · unlimited emails | $82 a month |
As helloclub.com lists them, read 28 Sept 2026. The maker's own page has the final word.
Verdict
Hello Club brings core club administration into one web service, with plans scaling from 100 to 2,500 members. Clubs should check member limits, integration allowances, and payment-processing fees before choosing a tier.
Facts from Hello Club's own pages
- API
- Business-plan customers receive API access for custom widgets and advanced integrations with other apps or platforms. · help.helloclub.com, 28 Sept 2026
- Automated renewals
- Yes · helloclub.com, 24 Sept 2026
- Bookings
- Administrators can configure activities and facilities, booking requirements, peak-hour restrictions, booking grids, waiting lists and notifications. · helloclub.com, 28 Sept 2026
- Business member limit
- Business includes 2,500 members. · helloclub.com, 28 Sept 2026
- Club events
- Clubs can run events for members and guest visitors. · helloclub.com, 28 Sept 2026
- Club management tool
- Hello Club is an easy-to-use club management tool for clubs and their members. · helloclub.com, 28 Sept 2026
- Company name
- Hello Club is operated by Frello Limited. · helloclub.com, 28 Sept 2026
- Customer rating
- The page lists a Capterra rating of 4.7 out of 5. · helloclub.com, 28 Sept 2026
- Data retention
- After account cancellation, Hello Club says it deletes or anonymises personal data where possible after three months, subject to legal or technical exceptions. · helloclub.com, 28 Sept 2026
- Entry member limit
- Entry includes 100 members. · helloclub.com, 28 Sept 2026
- Events
- Clubs can publish public event calendars, accept registrations and payments, configure booking fees and refund policies, and send event communications. · helloclub.com, 28 Sept 2026
- Facility bookings
- Clubs can manage and book facilities. · helloclub.com, 28 Sept 2026
- Free plan
- No · helloclub.com, 24 Sept 2026
- Free trial
- A free trial is offered, but the page gives no trial duration or refund policy. · helloclub.com, 28 Sept 2026
- Integration limits
- Entry has 2 integrations, Standard 5, Premium 7, and Business unlimited. · helloclub.com, 28 Sept 2026
- Integrations
- Listed integrations include Google Calendar, Rocketspark, Campaign Monitor, Mailchimp, Xero, Stripe and Hello Club's light and access-control system. · helloclub.com, 28 Sept 2026
- Member communications
- Personalised messages help keep members informed. · helloclub.com, 28 Sept 2026
- Member portal
- Yes · helloclub.com, 24 Sept 2026
- Membership management
- Membership registration and renewals are supported. · helloclub.com, 28 Sept 2026
- Memberships
- The service supports online membership registration, membership renewals, custom membership types and customised registration forms. · helloclub.com, 28 Sept 2026
- Mobile access
- Hello Club has a progressive web app that is mobile compatible and can be added to a device home screen, but it does not have native iPhone or Android apps. · help.helloclub.com, 28 Sept 2026
- Online join and renew
- Yes · helloclub.com, 24 Sept 2026
- Payment fees
- For USD credit or debit card payments, the pricing page lists a 3.4% per-transaction fee plus $0.50, including Stripe fees and zero-rated tax. · helloclub.com, 28 Sept 2026
- Payment management
- The platform supports payment collection and invoicing workflows. · helloclub.com, 28 Sept 2026
Where Hello Club stands on Freedom251
- Membership Management Software#46 of 106