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Headnote

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What Headnote is

Headnote is a web-based payment and accounts receivable platform for attorneys and law firms. Clients can pay by major credit card, debit card, or instant eCheck from a bank account. Firms can automate email reminders, recurring payments, installment plans, and real-time receivables tracking. Its dashboard organizes data by client, matter, or firm and includes activity tracking and predictive analytics. After payment, Headnote can survey clients and track Net Promoter Score on a 1–10 scale. Payment links can accompany invoices sent through systems including Clio, Practice Panther, Tabs3, Bill4Time, TimeSolv, QuickBooks, Xero, Gmail, and Outlook. Headnote says it separates earned and unearned fees and protects trust funds during online payment transmission. It supports US bank accounts and international major cards, but not transfers from non-US banks. The All-inclusive plan is priced on request, with 1.9% instant eCheck and 2.9% card transaction fees; card network fees may apply. There are no setup or monthly membership fees.

Who it suits

Headnote is aimed at attorneys and law firms needing online client payments, trust-account support, payment plans, and legal billing connections. It fits practices that primarily handle US bank payments or international cards.

What it does well

  • Supports credit cards, debit cards, and instant eCheck
  • Automates reminders and recurring or installment plans
  • Tracks receivables in real time
  • Includes trust-account support
  • Offers legal billing integrations

What to know first

  • No free plan
  • US bank transfers only
  • Transaction fees apply when clients pay
  • Card network fees may apply

Plans

PlanBilled and limitsPrice
All-inclusiveInstant eCheck: 1.9%; credit card: 2.9%; transaction fees · Unlimited monthly payment volume · AR automation and NPS included · card network fees may apply$1.90
Custom pricingCustom discounted pricing may be available based on potential processing volume · For firms with a high volume of paymentsOn request

As headnote.com lists them, read 9 Oct 2026. The maker's own page has the final word.

Verdict

Headnote brings payment collection, receivables automation, trust-account handling, and legal billing links into one web service. Its bank-transfer restrictions and transaction charges should be reviewed before adoption.

Facts from Headnote's own pages

AR automation
The platform provides automated client email reminders, recurring and installment payment plans, and real-time payment and receivables tracking. · headnote.com, 9 Oct 2026
Client feedback
Headnote can automatically survey clients after payment and track Net Promoter Score on a 1–10 scale. · headnote.com, 9 Oct 2026
Company
Headnote says it was started in 2014 by attorney Sarah Schaaf and lists its address in North Miami, Florida. · headnote.com, 9 Oct 2026
Compatibility
Headnote says it works with many email, billing, invoicing, and accounting systems through payment links sent with invoices. · headnote.com, 9 Oct 2026
Examples
The FAQ names Clio, Practice Panther, Tabs3, Bill4Time, TimeSolv, QuickBooks, Xero, Gmail, and Outlook as software through which payment links can be sent. · headnote.com, 9 Oct 2026
Fees
There are no setup fees or monthly membership fees, and transaction fees apply when a client pays. · headnote.com, 9 Oct 2026
Headquarters
North Miami, Florida, USA · headnote.com, 28 Sept 2026
Limits
Headnote only allows payments to US bank accounts; it supports international major credit cards but does not facilitate transfers from non-US banks. · headnote.com, 9 Oct 2026
Payments
Clients can pay by major credit card, debit card, or instant eCheck from a bank account. · headnote.com, 9 Oct 2026
PCI
The pricing page includes full PCI compliance; the FAQ says its payment-processing partners are PCI compliant. · headnote.com, 9 Oct 2026
Product
Headnote is a payment and accounts receivable automation platform made for attorneys and law firms. · headnote.com, 9 Oct 2026
Reporting
The dashboard provides payment and receivables data at client, matter, or firm-wide level, along with activity tracking and predictive analytics. · headnote.com, 9 Oct 2026
Security
Headnote says it uses AWS, Amazon Cognito, encryption at rest and in transit, and tokenizes payment details with Stripe and Plaid without sending or storing them on its servers. · headnote.com, 9 Oct 2026
Support
The pricing page includes ongoing customer support and training, and the contact page offers live chat. · headnote.com, 9 Oct 2026
Trust accounts
Headnote states that it separates earned and unearned fees and prevents fees from being taken from trust funds during online payment transmission. · headnote.com, 9 Oct 2026

Where Headnote stands on Freedom251

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