No. 14 of 31 ·Customer Onboarding Software

GUIDEcx

Web · Android · iPhone · API

Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

GUIDEcx is ranked #14 of 31 in customer onboarding software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan.

GUIDEcx plans and pricing

All plans

Starter Not published Speak to Sales for pricing Unlimited projects · Unlimited customers guidecx.com · 5 Oct 2026

Premium Not published Speak to Sales for pricing Unlimited projects · Unlimited customers · Includes Starter · Workato subscription with 250k automation tasks guidecx.com · 5 Oct 2026

Advanced Not published Speak to Sales for pricing Unlimited projects · Unlimited customers · Includes Premium · Additional 250k automation tasks guidecx.com · 5 Oct 2026

Compared on customer onboarding software

Free plan: No

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The record

Purpose: GUIDEcx is customer onboarding software that helps teams manage implementation projects and collaborate with customers through a shared workspace.
Project management: The platform includes onboarding portals, task and email automation, project views, and forecasted end dates.
Customer access: Customers can access a responsive project portal through secure links without creating an account or logging in.
AI features: Its AI features include project risk scoring and mitigation plans, project performance recaps, and resource dispatching based on capacity and skills.
Integrations: Listed integrations include Salesforce, HubSpot, Gainsight, Slack, Microsoft Teams, Jira, NetSuite, and Zendesk; Recipe Builder connects to other systems.
API: GUIDEcx offers an Open API for custom integrations, and its pricing page lists API access with Premium.
Security: GUIDEcx states that it is SOC 2 compliant, uses data encryption, and supports SSO for Premium and Advanced users.
Support: All tiers include in-app support tickets, while Premium includes live support chat and a named customer success manager.
Implementation: GUIDEcx says setup and onboarding take around 45 days on average, depending on implementation complexity.
Intended users: The product is aimed at teams running customer onboarding and implementation projects, including SaaS companies, EdTech providers, and design agencies.
Mobile app: GUIDEcx offers iOS and Android apps for project collaboration, task updates, and alerts.
Company history: GUIDEcx says Peter Ord founded the company in 2017.
Founded: 2017
Headquarters: Draper, Utah, United States

Where it ranks on Freedom251

Best Customer Onboarding Software in 2026#14 of 31
Best Customer Portal Software in 2026#10 of 31

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Sources

guidecx.com· checked 5 Oct 2026
guidecx.com/products/pricing/· checked 5 Oct 2026
guidecx.com/products/integrations/· checked 5 Oct 2026
guidecx.com/about/· checked 5 Oct 2026
community.guidecx.com/guidecx-inspiration-136/guidecx-mobile-· checked 5 Oct 2026
guidecx.com/resource-center/podcasts/from-100-linke· checked 5 Oct 2026