Grafterr Delivery Management

What Grafterr Delivery Management is

Grafterr Delivery Management is a delivery hub and driver app for businesses managing delivery orders. Its hub brings orders together on one screen, shows which drivers are working and lets staff assign orders to them. Drivers can be tracked in real time from the POS, and orders can be grouped and allocated according to delivery location. From the ePOS, staff can follow delivery progress and see drivers’ outstanding deliveries.

Grafterr says its POS can sync orders from a business’s website as well as Deliveroo, JustEat and other services. The product is presented for hospitality businesses such as takeaways, food trucks, cafes, dark kitchens, quick service restaurants, bars and pubs, and restaurants. The listed platforms are Android, iOS and web, and the product includes a driver app. Pricing facts include a Standard plan at ₹1.18 a month, Grafterr POS Basic at ₹200 a month, Premium at ₹300 a month and Growth at ₹408 a month. The India pricing page lists PhonePe and Easebuzz integration and 24/7 WhatsApp, email and phone support with POS Basic. Grafterr says it uses reasonable security measures but does not guarantee absolute account or data security.

Who it suits

Grafterr Delivery Management suits hospitality businesses that need to organize delivery orders, assign drivers and follow outstanding deliveries from a POS or ePOS. Its stated audience includes takeaways, food trucks, cafes, dark kitchens, quick service restaurants, bars and pubs, and restaurants.

Limits

The Standard plan is billed per month and supports up to two POS terminals. Grafterr POS Basic is ₹200 a month and includes one POS licence; the listed Premium plan includes two POS licences, while Growth includes unlimited POS licences.

Getting started

1. Open https://www.grafterr.com/in/products/delivery-management.
2. Access the service on Android, iOS or web.
3. Connect website and supported service orders through the Grafterr POS.
4. Organize orders in the delivery hub and assign them to working drivers.
5. Choose a listed plan, such as Standard at ₹1.18 a month or Grafterr POS Basic at ₹200 a month.

Verdict

Choose Grafterr Delivery Management if your hospitality operation needs one place to organize delivery orders, assign drivers and monitor progress. The driver app and real-time tracking support delivery workflows across Android, iOS and web. Consider the listed Standard plan’s two-terminal limit when choosing a plan, and review the product’s stated security qualification.