Shipday is a delivery management platform for dispatching orders and coordinating drivers. Its web service is available on phones and tablets, and a driver app provides order details, routes, updates, chat, and proof of delivery by photo or signature. Dispatch management, live tracking, and customer notifications are supported, with access to both in-house drivers and third-party delivery services. Shipday lists more than 100 integrated partners. API and webhook access is included with the Professional plan. The free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account; paid plans start at $19.00 USD per month. A 14-day trial of the full platform is available without a credit card. Paid plans offer multi-user access, with account counts varying by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.
Who it is for
Shipday may suit businesses coordinating deliveries through in-house drivers, third-party delivery services, or both. Its free plan is sized for up to 300 monthly orders and 10 driver accounts.
What is good
- Live delivery tracking and customer notifications.
- Driver app includes routes, chat, and proof of delivery.
- Free plan includes up to 300 monthly orders.
- 14-day full-platform trial requires no credit card.
What to know first
- Free plan is limited to 300 monthly orders.
- Free plan allows one dispatch account.
- API and webhooks are included with Professional.
Verdict
Shipday brings dispatch, driver coordination, tracking, and customer notifications into one delivery platform. Check plan limits and the Professional-plan requirement for API and webhook access.
Shipday plans and pricing
All plansCompared on delivery management software
- Free plan
- Yes
- Paid from
- $19/user/mo
- Driver app platforms
- both
- Live delivery tracking
- Yes
- Proof of delivery
- photo_and_signature
- Customer notifications
- Yes
- Dispatch management
- Yes
- API access
- Yes
