MileApp

MileApp is a no-code platform for managing field operations from planning through execution and monitoring. It suits logistics, sales, and technical-service teams that need dispatch, tracking, and mobile task capture in one workflow. Its main trade-off is capacity: monthly task limits make plan choice important as work grows.

Overview

Founded in 2015, MileApp is made by a Jakarta-based company and combines dispatch management, route planning, delivery monitoring, and field data capture. That breadth is useful for teams whose work extends beyond delivery, but organizations looking only for routing or delivery visibility may prefer a narrower alternative.

MileApp says its route-optimization algorithms can cut travel time by up to 40% while minimizing fuel consumption. Treat that as a potential outcome rather than a promise for every operation.

Key features

Dispatch, routing, and customer updates

Dispatch management works alongside real-time GPS monitoring and live ETAs, so teams can coordinate tasks and track progress in one system. Automated notifications by WhatsApp or email can keep customers informed without staff sending every update manually. Proof of delivery supports photos and signatures.

Field capture and integrations

The Field App captures photos, signatures, location stamps, and structured data. It works offline and synchronizes automatically after reconnecting, a practical advantage for field staff working with intermittent connectivity. Webhooks and an API can bring tasks in from WMS or ERP systems and synchronize data back to CRM systems.

Controls and service commitments

MileApp describes SSO and MFA integrations, granular permissions, and encryption for data at rest and in transit. It says it has completed SOC 2 Type 2 and ISO 27001:2022 audits or certifications, and advertises a 99.95% uptime SLA with guaranteed 24/7 availability. Enterprise customers receive round-the-clock priority support with direct channels to senior engineers. These commitments will matter most to organizations with demanding security and service requirements.

Pricing

MileApp has a free plan and paid plans priced in IDR. The choice turns chiefly on monthly task volume and the scale of routing and automation.

Free is a useful starting point for small workflows: it has no user cap, but stops accepting additional tasks at 1,000 in a month and limits routing to 10 vehicles. Pro costs 2,500,000 IDR per month and raises the task allowance to 2,500; extra tasks cost IDR 1,000 each. Its higher vehicle, automation, and component limits make it a better fit for expanding operations, though the per-task charge can add up when workloads exceed the allowance. Enterprise removes the listed capacity limits, but its custom pricing makes it harder to budget without a quote.

Platforms

MileApp is available on Android, iOS, web, and API. The Field App has native Android and iOS applications, while the driver app is available on Android.

Who it's for

MileApp is strongest for organizations coordinating logistics, sales, or technical-service work that need task planning, field capture, and monitoring in a shared workflow. Offline capture and automatic synchronization suit staff who cannot rely on continuous connectivity. Teams with modest volumes can start on Free; those needing more capacity can move to Pro or seek an Enterprise quote. It is less compelling for teams whose needs are limited to one routing or delivery function.

Pros and cons

• Pros: Dispatch, live tracking, proof of delivery, and automated customer updates sit alongside field task capture.
• Pros: Offline capture with automatic synchronization supports field work in areas with unreliable connectivity.
• Pros: API and webhook support connect tasks with WMS, ERP, and CRM systems.
• Cons: Free stops at 1,000 monthly tasks, with no option to buy extra tasks on that plan.
• Cons: Pro's 2,500-task allowance may require extra-task spending at IDR 1,000 per task as volume rises.
• Cons: Enterprise has custom pricing, so organizations seeking unlimited capacity must budget through a quote.

Alternatives

For alternatives, see Delivery Management Software. Route4Me may suit teams focused on route planning: its free plan allows 10 stops with routes saved for 7 days, while its $9.99 a month plan offers unlimited stops. Shipday offers a free-forever Basic plan for up to 300 orders/month and 10 driver accounts, a different fit for teams prioritizing an order-based allowance.

Routific has a free plan for up to 100 orders a month with all features except SMS notifications; it may suit teams whose monthly volume fits that cap. Onro offers a free demo plan with unlimited orders, users, and drivers, which may appeal to teams comparing an unrestricted demo before choosing a paid platform.

Fleetbase offers a cloud plan at $29 a month with unlimited orders and users, making it worth considering for teams comparing those stated limits and price. Locus Last-Mile Delivery Software uses custom enterprise deployment pricing based on platform scope, volume, and constraint complexity, a fit for buyers seeking a scoped enterprise deployment.

EasyRoutes has a free Shopify-only plan capped at 50 orders/month, up to 10 orders at once, and one driver; that may suit a small Shopify operation. Delivery Biz Pro may be worth considering for commerce below its stated $500,000 annual threshold on the DBFree plan.

Verdict

MileApp is a strong choice for field teams that want dispatch, tracking, mobile proof of work, and business-system connections in one platform, especially when offline data capture matters. Its clearest advantage is breadth across the field workflow; its clearest drawback is the task ceiling, with paid capacity needed as volume grows. Choose it when those combined capabilities justify managing the monthly allowance, and look elsewhere if your needs are narrower or your task volume makes the caps and per-task charges a poor fit.