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BiteBerry DMS
What BiteBerry DMS is
BiteBerry DMS is restaurant delivery management software that connects kitchen operations with couriers and coordinates orders across in-house and external fleets. Restaurants can use their own drivers, outside delivery fleets, or a mix of both; dispatchers can assign and send orders in two clicks. The kitchen app supports customizable preparation steps, receipt and label printing, and sorting by priority, courier, tag, or station. Couriers use the included Driver app to confirm orders are ready, navigate routes, and manage multi-point pickups and multi-drop deliveries.
Customers can follow deliveries in real time through a tracker styled with the restaurant’s logo and colors, and chat with couriers. Routing uses real-time traffic, order priority, and distance calculations, with dynamic adjustments and automatic prioritization of urgent orders. Analytics cover delivery times, success rates, order volumes, and driver efficiency in real time. The service lists integrations with delivery platforms including Uber Eats, Deliveroo, Wolt, Just Eat, Delivery Hero, Foodora, and Bolt, alongside POS and integration platforms. Its public API covers menus, orders, hours, and health, with two-way webhooks for real-time synchronization. BiteBerry is based in Žilina, Slovakia.
Who it suits
BiteBerry DMS suits restaurants coordinating kitchen work and deliveries across their own fleet, external providers, or both. Its audience includes local one-location brands and global restaurant chains.
What it does well
- Supports own, external, or combined delivery fleets.
- Kitchen app offers configurable preparation steps and order sorting.
- Driver app handles route navigation, multi-point pickup, and multi-drop.
- Customers can track deliveries and chat with couriers.
- Real-time analytics cover delivery times, volumes, and driver efficiency.
- Public API and webhooks support real-time synchronization.
What to know first
- There is no free plan.
- Delivery Management starts at €75/mo per location.
- Core Platform is billed per order.
Limits
There is no free plan. Core Platform is listed at €0.05 a month, billed per order, with an approximate cost of €50/mo per location; Delivery Management is listed at €75 a month per location, or €0.10/order for fleets.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Core Platform | per order · ~€50/mo per location · Public API access · 25+ integrations included · Menu, orders, stores and hours sync · Webhook infrastructure · Multi-tenant | €0.05 a month |
| Delivery Management | per location/mo · or €0.10/order for fleets · Route optimization · Predictive ETAs · Smart dispatching · Driver mobile app · White-label option | €75 a month |
As biteberry.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the BiteBerry delivery website.
- Choose the Core Platform or Delivery Management plan.
- Use the free trial to evaluate the service.
- Access it through the web, Android, or iOS platform.
- Connect relevant delivery services or POS and integration platforms.
Verdict
Choose BiteBerry DMS if your restaurant needs kitchen, courier, dispatch, tracking, and analytics workflows in one delivery management platform. Its fleet options and integration support can suit both local brands and larger chains. Look elsewhere if you require a free plan.
Questions
How much does BiteBerry DMS cost?
Core Platform is listed at €0.05 a month, billed per order, with an approximate cost of €50/mo per location. Delivery Management is €75 a month per location, or €0.10/order for fleets; the pricing note gives a starting price of €75/mo.
Is there a free plan or trial?
There is no free plan, but a free trial is available.
Which platforms does it support?
BiteBerry DMS lists Android, iOS, web, and API.
What integrations are available?
Listed delivery services include Uber Eats, Deliveroo, Wolt, Just Eat, Delivery Hero, Foodora, and Bolt, alongside POS and integration platforms.
What does the public API cover?
BiteBerry says its public API covers menus, orders, hours, and health through one endpoint, with two-way webhooks for real-time sync.
Where is BiteBerry based?
BiteBerry is headquartered in Žilina, Slovakia.
Facts from BiteBerry DMS's own pages
- Analytics
- Built-in analytics report delivery times, success rates, order volumes, and driver efficiency in real time. · biteberry.com, 8 Oct 2026
- API
- BiteBerry says its public API covers menus, orders, hours, and health through one endpoint, with bi-directional webhooks for real-time sync. · biteberry.com, 8 Oct 2026
- Audience
- BiteBerry describes the platform as serving local one-location brands as well as global restaurant chains. · biteberry.com, 8 Oct 2026
- Customer tracking
- The customizable order tracker can use a restaurant's logo and colors and lets customers track deliveries in real time and chat with couriers. · biteberry.com, 8 Oct 2026
- Data hosting
- The privacy notice names cloud computing providers with EU servers, such as AWS, and says transfers outside the EU/EEA are subject to GDPR safeguards. · biteberry.com, 8 Oct 2026
- Driver app
- The included Driver app lets couriers confirm pickup-ready orders, navigate routes, and handle multi-point pickup and multi-drop. · biteberry.com, 8 Oct 2026
- Fleet and dispatch
- DMS supports own fleets, external fleets, or a combination, and dispatchers can assign and dispatch orders in two clicks. · biteberry.com, 8 Oct 2026
- Headquarters
- Žilina, Slovakia · biteberry.com, 28 Sept 2026
- Integrations
- The integrations page lists delivery services including Uber Eats, Deliveroo, Wolt, Just Eat, Delivery Hero, Foodora, and Bolt, alongside POS and integration platforms. · biteberry.com, 8 Oct 2026
- Kitchen workflow
- The kitchen app supports customizable preparation steps, receipt and label printing, and sorting orders by priority, couriers, tags, or stations. · biteberry.com, 8 Oct 2026
- Privacy
- The privacy notice says personal data are processed in compliance with GDPR and describes technical and organizational measures to protect stored personal data. · biteberry.com, 8 Oct 2026
- Purpose
- BiteBerry DMS syncs restaurant kitchens with couriers, balances internal fleets with external delivery providers, and automates dispatching. · biteberry.com, 8 Oct 2026
- Routing
- The FAQ says routes use real-time traffic data, order priority, and distance calculations, adjust dynamically, and automatically prioritize urgent or time-sensitive orders. · biteberry.com, 8 Oct 2026
- Support
- The pricing FAQ says BiteBerry replies to email or contact-form inquiries within 24 hours. · biteberry.com, 8 Oct 2026