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GoSite Reviews

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What GoSite Reviews is

GoSite Reviews helps local businesses ask customers for feedback, follow responses, and manage review conversations. Businesses can send requests by text or email, or connect existing systems to trigger requests automatically. Request messages can be edited with custom copy and graphics, and a shareable link can be used in email or SMS campaigns, email signatures, and QR codes. GoSite says the tool can collect reviews on Google, Facebook, and other platforms; additional profiles can be added upon request. Users can see which customers replied and respond to reviews. A website widget provides code to display selected reviews and updates as new reviews arrive. Reviews can connect with GoSite invoices, Payments, Messenger, and Contact Hub. GoSite describes its platform as serving small businesses, including owner-operators and local service businesses. Reviews is available on Android, iOS, web, and desktop, although replying to reviews requires a desktop computer. The product page gives a starting price of $199/mo. The listed Go Online plan costs $299 a month, billed monthly; Go Digital costs $349 a month, billed monthly, and includes review tools alongside messaging, scheduling, estimates, invoicing, and payments.

Who it suits

GoSite Reviews suits small businesses, owner-operators, and local service businesses that want to request feedback and track customer responses. It may fit businesses that want review replies, website display, and connections to other GoSite tools in one service.

What it does well

  • Requests can be sent by text or email, manually or automatically.
  • Custom copy and graphics can be added to request messages.
  • Shareable links support campaigns, signatures, and QR codes.
  • A website widget updates selected reviews as new ones arrive.
  • Connects with GoSite invoices, Payments, Messenger, and Contact Hub.

What to know first

  • Replying to reviews requires a desktop computer.
  • Additional review profiles can be added upon request.
  • The listed Go Online plan does not include review tools.

Limits

The listed Go Online plan is $299 a month, billed monthly, and its feature list does not include review tools. Go Digital, at $349 a month billed monthly, includes review tools. Replying to reviews requires a desktop computer.

Plans

PlanBilled and limitsPrice
Go Onlinemonthly · website · online directory listings · website updates and support$299 a month
Go Digitalmonthly · Go Online features · review tools · messaging · scheduling · estimates · invoicing · payments$349 a month

As gosite.com lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the GoSite Reviews website.
  2. Choose a GoSite plan or contact GoSite about the product.
  3. Use the web or mobile platform to prepare review requests.
  4. Customize a request or generate a shareable link.
  5. Send requests by text or email, or connect an existing system for automatic requests.

Verdict

Choose GoSite Reviews if your business needs review requests, response tracking, and review engagement connected with GoSite tools. The Go Digital plan includes review tools; businesses considering Go Online should note that its listed features do not include them. Review replies require desktop access.

Questions

How much does GoSite Reviews cost?

The product page gives a starting price of $199/mo. The listed Go Online plan costs $299 a month, billed monthly; Go Digital costs $349 a month, billed monthly, and includes review tools.

Can businesses collect Google reviews?

Yes. GoSite says reviews can be collected on Google, Facebook, and other platforms. Additional profiles can be added upon request.

Can review requests be sent automatically?

Yes. Businesses can connect existing systems to send requests automatically. Requests can also be sent by text message or email.

Which platforms can I use GoSite Reviews on?

The listed platforms are Android, iOS, and web. GoSite also states that Reviews is available on mobile and desktop.

Can I reply to reviews from a phone?

GoSite's FAQ says a desktop computer is required to reply to reviews.

Does GoSite Reviews connect with other tools?

It can connect with GoSite invoices, Payments, Messenger, and Contact Hub.

Facts from GoSite Reviews's own pages

Company background
GoSite lists its founding year as 2013 and headquarters as San Diego, California. · gosite.com, 9 Oct 2026
Desktop limitation
The FAQ says users need to access Reviews through a desktop computer to reply to reviews. · gosite.com, 9 Oct 2026
Integrated GoSite tools
Reviews can connect with GoSite invoices, Payments, Messenger, and Contact Hub. · gosite.com, 9 Oct 2026
Intended customers
GoSite describes its platform as serving small businesses and identifies owner-operators and local service businesses as its audience. · gosite.com, 9 Oct 2026
Mobile and desktop
GoSite states that Reviews is available on mobile and desktop. · gosite.com, 9 Oct 2026
Privacy and payment data
The privacy policy says payment card details are handled by third-party processors and that those processors adhere to PCI-DSS standards. · gosite.com, 9 Oct 2026
Purpose
GoSite Reviews helps local businesses collect customer feedback and grow their online reputation with automated reviews. · gosite.com, 9 Oct 2026
Request channels
Businesses can send review requests by text message or email, and connect existing systems to send requests automatically. · gosite.com, 9 Oct 2026
Request customization
Users can customize the copy and graphics in review request messages before sending them. · gosite.com, 9 Oct 2026
Response tracking
GoSite lets businesses see which customers responded to review requests. · gosite.com, 9 Oct 2026
Review replies
The Reviews tool lets users reply to reviews and manage engagement with their audience. · gosite.com, 9 Oct 2026
Security
GoSite's privacy policy says it uses commercially acceptable means to protect personal data but cannot guarantee absolute security. · gosite.com, 9 Oct 2026
Shareable link
Users can generate a review request link for email or SMS campaigns, email signatures, and QR codes. · gosite.com, 9 Oct 2026
Supported review platforms
GoSite says reviews can be collected on Google, Facebook, and other platforms; the pricing page says additional profiles can be added upon request. · gosite.com, 9 Oct 2026
Website widget
The Reviews widget provides code to embed selected reviews on a business website, where they post automatically as new reviews arrive. · gosite.com, 9 Oct 2026

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