Freedom251 › Salon Reputation Management Software
GetSetReply
What GetSetReply is
GetSetReply is a web service for local businesses that brings reviews into one inbox, analyzes their sentiment and themes, and prepares replies for the business to review. It lists Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy and Facebook as supported review platforms. Replies remain drafts until someone reads them; nothing is published in the business’s name without that review. The service drafts an initial response on every plan at no credit cost. Users can let Auto choose a voice, select another AI voice or use an AI Clone trained on their previous replies.
Businesses can request reviews by email or SMS, share QR codes, set send windows and frequency caps, and track delivery, clicks and conversions. Salon requests can follow appointments and include a stylist’s name. Businesses can direct negative feedback to a private form while keeping public review links available. Square can trigger a request after a sale. For salon booking tools such as Vagaro, Booksy and GlossGenius, contacts can be imported or added without an integration. Plans start at $23/mo (annual), with a 30-day trial and no free plan. Starter covers one location and 100 monthly credits; each email or SMS request uses one credit.
Who it suits
GetSetReply suits local businesses, including salons, that want to collect reviews from several platforms and review draft replies before posting. Its salon workflow supports appointment-based requests, while higher plans serve businesses managing multiple locations.
What it does well
- Collects reviews from seven named platforms
- Drafts an initial reply for every review on each plan
- Replies require business review before posting
- Review requests support email, SMS and QR codes
- Tracks request delivery, clicks and conversions
- Square can trigger requests after a sale
What to know first
- No free plan is offered
- Each email or SMS review request uses one credit
- Starter's plan comparison excludes email and SMS requests
- Starter covers one location
Limits
Starter costs $23/mo billed annually and covers one location with 100 monthly credits. Credits reset each billing cycle, each email or SMS request uses one credit, and Starter's plan comparison excludes those request methods.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Enterprise | annually per location · Unlimited locations · 300 credits/location · engineering team builds what you need | $200 a month |
| Starter | annually · 1 location · 100 credits/mo · 4 AI personalities · review funnel links and QR codes · full analytics suite | $23 a month |
| Professional | annually per location · Up to 5 locations · 100 credits/location · all AI personalities and custom personalities · AI Clone · monthly reports · priority support | $47 a month |
As getsetreply.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://getsetreply.com/salon.
- Start the 30-day trial or choose a paid plan.
- Use the service on the web.
- Connect Square to trigger requests after sales, or import or add salon booking contacts.
- Collect reviews and review the drafted replies before posting.
Verdict
Choose GetSetReply if your business wants centralized review feedback, sentiment analysis and draft replies that require approval before posting. Look elsewhere if you need a free plan or expect to send email and SMS review requests on Starter.
Questions
How much does GetSetReply cost?
Plans start at $23/mo billed annually. Starter covers one location; Professional is $47/mo billed annually per location, and Enterprise is $200/mo billed annually per location.
Is there a free plan or trial?
There is no free plan. A 30-day trial is available.
Which review platforms are supported?
The maker lists Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy and Facebook.
Does GetSetReply publish replies automatically?
Replies are drafts, and someone must read them before anything is published in the business’s name.
How do review request credits work?
Starter includes 100 monthly credits. Each email or SMS request uses one credit, and credits reset each billing cycle.
Does it integrate with salon booking tools?
The salon page says contacts from Vagaro, Booksy and GlossGenius can be imported or added without an integration. Square can trigger review requests after a sale.
Facts from GetSetReply's own pages
- AI analysis
- The service analyzes review sentiment and themes and drafts an initial reply on every plan at no credit cost. · getsetreply.com, 8 Oct 2026
- Credit limits
- Starter includes 100 monthly credits, Professional includes 100 per location, and Enterprise includes 300 per location; monthly credits reset each billing cycle. · getsetreply.com, 8 Oct 2026
- Data and AI
- The privacy policy says review text is processed by OpenAI and Anthropic APIs in real time, is not stored by those providers, and is not used to train third-party models. · getsetreply.com, 8 Oct 2026
- Integrations
- Square can trigger review requests after a sale; the salon page says booking tools such as Vagaro, Booksy, and GlossGenius need no integration because contacts can be imported or added. · getsetreply.com, 8 Oct 2026
- Intended users
- The maker describes the product as built for local businesses, including salons and multi-location operators. · getsetreply.com, 8 Oct 2026
- Notable limits
- Each email or SMS review request costs 1 credit, and sending requests by email and SMS is not included in Starter's plan comparison. · getsetreply.com, 8 Oct 2026
- Payments
- The privacy policy says Stripe processes billing information and GetSetReply does not store full card numbers on its servers. · getsetreply.com, 8 Oct 2026
- Purpose
- GetSetReply collects reviews into one inbox, analyzes them, and drafts replies for the business to review and post. · getsetreply.com, 8 Oct 2026
- Reply approval
- Replies are drafts and nothing is published in the business's name without the user reading it first. · getsetreply.com, 8 Oct 2026
- Reply voices
- Auto selects an AI voice for each review, and users can choose another voice or use an AI Clone trained on their previous replies. · getsetreply.com, 8 Oct 2026
- Review outreach
- Businesses can send review requests by email or SMS, use QR codes, set send windows and frequency caps, and track delivery, clicks, and conversions. · getsetreply.com, 8 Oct 2026
- Review sites
- The maker lists Google, Yelp, TripAdvisor, DoorDash, Trustpilot, Etsy, and Facebook as supported review platforms. · getsetreply.com, 8 Oct 2026
- Salon workflow
- For salons, requests can be sent after appointments with the stylist's name included, and negative feedback can be directed to a private form while public review links remain available. · getsetreply.com, 8 Oct 2026
- SMS compliance
- The maker says outreach includes opt-outs, unsubscribe links, and consent records and is compliant with TCPA and CAN-SPAM standards. · getsetreply.com, 8 Oct 2026
- Support
- The maker lists [email protected] for support and says Professional subscribers receive priority support. · getsetreply.com, 8 Oct 2026
Where GetSetReply stands on Freedom251
- Salon Reputation Management Software#12 of 29