GetReserve

GetReserve is a browser-based reservation and table-management platform for restaurant front-of-house teams. It suits independent venues that need bookings, table assignments, waitlists and guest context in one system. The main trade-off is a free tier that is useful for a small layout but quickly gives way to paid plans as operational complexity grows.

Overview

GetReserve combines online, phone and walk-in bookings in a live reservation book. List and calendar views, booking statuses and a change history give staff a shared record of service activity, which is more practical than maintaining separate records for each booking channel.

The hosted booking page can be promoted through a restaurant website, Google Business Profile, Instagram or a QR code. GetReserve also supports deposits or prepayment, automated reminders and multi-location use. It runs in a browser on desktop, tablet and phone, so restaurants do not need extra hardware. Support says it usually responds in under two hours and covers restaurant hours.

Key features

Floor-plan tools let restaurants map multiple spaces and allow guests to choose available tables while booking. That is valuable for venues where table location matters, but the Free plan covers only one floor-plan space. A restaurant with separate dining rooms, terraces or other areas will need a paid tier.

The waitlist captures walk-ins, provides wait estimates and sends updates through Telegram, Viber and WhatsApp. This is a meaningful upgrade for busy services, but it starts with Starter rather than Free. Guest profiles can store visit history, contact details, preferences, allergies, notes, tags and important dates. GetReserve states that these profiles, notes, tags and visit history belong to the restaurant, which matters when building a lasting guest record.

Professional adds analytics for reservations, covers, cancellations, no-shows and busy hours and days, plus no-show and cancellation tracking. Those reports are more useful to operators making staffing or capacity decisions than to a small venue that only needs a booking diary. Staff accounts with roles add control for larger teams.

Pricing

Free: free. There is no credit card requirement. It includes an online booking page, reservation book with list and calendar views, one floor-plan space, guest profiles and visit history, and email booking confirmations. It is a sensible way for a small restaurant to establish online reservations, but it omits the waitlist, multiple spaces, guest notes and tags, events, analytics and role-based staff accounts found higher up.

Starter: $49 a month. This fixed monthly plan includes everything in Free, multiple floor-plan spaces, a waitlist, guest notes, tags and preferences, and bookable events. Annual billing is offered at about 20% less, although no annual amount is stated. Starter fits an independent restaurant that needs day-to-day floor and waitlist management without advanced reporting.

Professional: $129 a month. It adds reservation and cover analytics, no-show and cancellation tracking, staff accounts with roles and priority onboarding. The price is easier to justify for a busy restaurant where operational reporting and permissions affect service. Annual billing is offered at about 20% less.

Enterprise: $249 a month. This tier adds custom onboarding and a dedicated success manager to the Professional package. It targets restaurant groups that need a more managed rollout. Annual billing is offered at about 20% less. GetReserve also advertises paid access from $39 per month when billed annually. All plans have no per-cover or per-reservation fees, a predictable structure for high booking volumes.

Platforms

GetReserve is web-based and works in a browser on desktop, tablet and phone. Restaurants can deploy it across front-of-house devices without buying dedicated hardware.

Who it's for

The Free plan is aimed at small restaurants with one floor-plan space and straightforward guest records. Starter is the practical choice for independent restaurants that need a waitlist, multiple spaces and richer guest notes. Professional suits busy restaurants that depend on analytics, cancellation tracking and staff roles. Enterprise is for restaurant groups that want custom onboarding and a dedicated success contact. Restaurants seeking only a basic booking page may find the paid tiers excessive, while venues needing a compact free setup may outgrow the one-space limit.

Pros and cons

• Pro: Online, phone and walk-in reservations share one live book with status and change history.
• Pro: Guest-selected tables, waitlist messaging across Telegram, Viber and WhatsApp, and detailed guest profiles connect booking with service context.
• Pro: No per-cover or per-reservation fees keep busy-volume costs predictable.
• Pro: Browser access on desktop, tablet and phone avoids extra hardware.
• Con: Free is limited to one floor-plan space and email confirmations, so multi-area venues need Starter or higher.
• Con: Analytics, cancellation and no-show tracking, and staff roles begin at the $129 Professional tier.

Alternatives

For a broader comparison, see Restaurant Reservation Software and Restaurant Table Management Software.

Anolla is a freemium option with basic online table reservations on Android, iOS, macOS, web and Windows; choose it when broad device coverage matters more than GetReserve’s restaurant-specific depth.

Favouritetable offers a free-for-life plan with up to 30 online bookings per month and a web reservations diary, making it a better fit for very low booking volume.

Resos provides a freemium Basic plan with 350 bookings per month and core features, suitable when a defined monthly booking quota matches your needs.

simpleERB has a free trial covering 250 covers with no credit card or commitment, useful for a short, low-risk evaluation.

CentralPlanner is another freemium reservation platform.

Eat App has a free plan for 100 guests monthly and a $99-per-month Lite tier, an alternative for restaurants comparing guest quotas and paid expansion.

MyResApp offers free permanent access for the first 5,000 qualifying restaurants, making eligibility the deciding factor.

Tablemonk offers unlimited tables and reservations on its free plan, worth considering when those limits are the priority.

Verdict

Choose GetReserve if your restaurant wants one operational system for reservations, floor plans, waitlists and owned guest records, with no per-booking charges. Look elsewhere if a permanently free, high-volume setup or a narrower booking diary matters more than its paid workflow and reporting tiers.