bavoli

What bavoli is

Bavoli is a web-based service for restaurants that brings online ordering, reservations, waitlists, menus, guest profiles, and a phone agent together. Guests can order pickup, delivery, QR table service, or kiosk orders through one menu. They can book through a restaurant’s website or Google, while the digital waitlist manages walk-ins with real-time wait times and automatic guest notifications. Its guest CRM records preferences, visit history, dietary needs, and special occasions.

The Free plan costs nothing, requires no card, and includes unlimited reservations, waitlist parties, and covers, texts for the first 25 parties each month, and 60 phone-agent minutes once. Plus costs $30 a month, or $300 a year, and adds card holds and no-show fees. Pro costs $60 a month, or $600 a year, and includes an own-domain restaurant website. Pickup, delivery, and QR or kiosk orders also have per-order fees. Delivery is currently available to US restaurants. Bavoli says Stripe processes payment information and that it stores tokenized card references instead of full card numbers. Restaurants can export guest lists, which the company says it does not sell.

Who it suits

Bavoli suits independent restaurants that want ordering, reservations, guest management, and walk-in waitlists in one service. It also offers the same plans to booking and walk-in businesses such as salons and activity venues.

Limits

The Free plan includes texts for the first 25 parties per month and a one-time allowance of 60 phone-agent minutes. Plus includes texts for 500 parties per month, while Pro includes texts for 1,500 parties per month. The phone agent add-on includes 300 AI minutes per month; calls then forward to a chosen number, up to 1,000 minutes per month.

Getting started

1. Open bavoli.com.
2. Use the web platform.
3. Start with the Free plan, which does not require a card.
4. Choose Plus or Pro for their additional plan features.
5. Add the phone agent for $50 a month, or choose the Event pass for 150.00 USD once.

Verdict

Choose Bavoli if your restaurant needs ordering, reservations, waitlists, and guest profiles in one web-based service, with a free plan for reservations and walk-ins. Look elsewhere if you need delivery outside the US or want ordering without per-order fees.