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Frontline Coach

What Frontline Coach is
Frontline Coach is a web-based AI roleplay and coaching platform for Sales and Customer Experience teams. Users practise conversations with AI clients by text or voice and receive coaching feedback in real time. Sessions are scored across Discovery, Objections, Value, and Closing skills. The platform includes 12+ sales methodologies, 6 CX methodologies, and 8 coaching frameworks. Product URLs and documentation can be imported to give roleplays product context. Voice practice, available on Pro and Team, offers six AI characters and 11 languages. Those plans can also connect Zoom cloud recordings; users can opt in to analyze calls and create practice scenarios from them. Frontline Coach says it keeps resulting transcripts and insights rather than raw audio or video. Its pricing page says data is encrypted at rest and in transit and roleplay data is not used to train AI models. Starter is listed at $4.99 a month, Pro at $12.49 a month, and Team at $17.49 per team member per month, each with a listed OCT50 offer for a 50% lifetime discount. Enterprise pricing is custom for teams over 50 users.
Who it suits
Frontline Coach is for sales and CX professionals practising customer conversations, as well as managers who need team coaching tools. Enterprise onboarding is aimed at teams over 50 users.
What it does well
- Text roleplay and real-time coaching feedback
- Sessions scored across four named skills
- Product URLs and documentation add roleplay context
- Voice practice includes 11 languages on Pro and Team
What to know first
- No free plan
- Voice roleplay is limited to Pro and Team
- Enterprise uses custom pricing
Limits
Starter includes unlimited text AI roleplays and product knowledge, but voice roleplay and Zoom call intelligence are listed on Pro and Team. Enterprise pricing is custom for teams over 50 users.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | 50% off for life with OCT50; regular price $24.99/mo · voice roleplay · Zoom call intelligence · deep product research (50-page crawl) · advanced analytics | $12.49 a month |
| Team | per team member, per month · 50% off for life with OCT50; regular price $34.99/user/mo · everything in Pro · manager and team dashboards · coaching challenges · role-based access control | $17.49 a month |
| Starter | 50% off for life with OCT50; regular price $9.99/mo · unlimited text AI roleplays · product knowledge base · 11-language support | $4.99 a month |
| Enterprise | Custom volume pricing for teams over 50 users · Dedicated onboarding support | On request |
As frontline.coach lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Open frontline.coach in a web browser.
- Choose Starter, Pro, Team, or Enterprise based on the team's needs.
- Import product URLs or documentation to provide context for roleplays.
- Practise conversations by text, or use voice roleplay on Pro or Team.
- On Pro or Team, connect Zoom cloud recordings and opt in to analyze calls if desired.
Verdict
Frontline Coach pairs AI conversation practice with skill scoring and coaching tools. Check which plan includes the voice and Zoom features your team needs, and note that listed prices include the OCT50 offer.
Questions
Does Frontline Coach have a free plan?
No. Its pricing model is paid, with Starter listed at $4.99 a month under the OCT50 offer and a regular price of $9.99/mo.
What does Starter include?
Starter includes unlimited text AI roleplays, a product knowledge base, and 11-language support.
Which plans include voice roleplay?
Voice roleplay is available on Pro and Team, with six AI voice characters and practice in 11 languages.
Can it use Zoom recordings?
Pro and Team users can connect Zoom cloud recordings, opt in to analyze calls, and practise scenarios based on them.
What does Frontline Coach do with call data?
The site says raw audio and video are not stored; resulting transcripts and insights are retained.
How is Enterprise priced?
Enterprise uses custom volume pricing for teams over 50 users and includes dedicated onboarding support.
Facts from Frontline Coach's own pages
- Audience
- The platform is aimed at sales and CX professionals, with team coaching tools for managers and enterprise onboarding for teams over 50 users. · frontline.coach, 9 Oct 2026
- Call data handling
- The site says no raw audio or video is stored; only resulting transcripts and insights are retained. · frontline.coach, 9 Oct 2026
- Cancellation
- Subscriptions can be cancelled from the dashboard, with no contracts or cancellation fees. · frontline.coach, 9 Oct 2026
- Methodologies
- The platform includes 12+ sales methodologies, 6 CX methodologies, and 8 coaching frameworks. · frontline.coach, 9 Oct 2026
- Practice
- Users practice realistic sales or CX conversations with AI clients by text or voice and receive real-time coaching feedback. · frontline.coach, 9 Oct 2026
- Privacy
- The privacy policy says the company does not sell personal data to third parties. · frontline.coach, 9 Oct 2026
- Product
- Frontline Coach is an AI roleplay and coaching platform for Sales and Customer Experience teams. · frontline.coach, 9 Oct 2026
- Product knowledge
- Users can import product URLs and documentation so AI roleplays are contextualized to their products. · frontline.coach, 9 Oct 2026
- Scoring
- Sessions are scored across Discovery, Objections, Value, and Closing skills. · frontline.coach, 9 Oct 2026
- Security
- The pricing page says data is encrypted at rest and in transit and roleplay data is never used to train AI models. · frontline.coach, 9 Oct 2026
- Support
- Support requests can be submitted in the app through the Tutorials & Support tab, and the contact page states a response time within one business day. · frontline.coach, 9 Oct 2026
- Voice roleplay
- Voice mode offers 6 AI voice characters and practice in 11 languages, and is available on Pro and Team. · frontline.coach, 9 Oct 2026
- Zoom integration
- Pro and Team users can connect Zoom cloud recordings, opt in to analyze each call, and practice scenarios based on those calls. · frontline.coach, 9 Oct 2026
Where Frontline Coach stands on Freedom251
- AI Sales Roleplay Tools#11 of 20
- Sales Training Software#16 of 25
- Sales Enablement Software#22 of 32
- Sales Coaching Software#19 of 26
