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XL Roleplay

What XL Roleplay is
XL Roleplay is web-based AI sales-roleplay training software for sales and customer-service representatives. Users practise live audio or video conversations with AI buyer personas, then receive scored coaching reports. Organizations can load call stages, objection standards and qualification rubrics so sessions are assessed against their own methodology. Example scenarios include discovery calls, renewal pushback, price objections and booking conversations, with custom scenarios also listed. Each session is recorded, timed and transcribed; reports include skill scores, a written coach note and transcript-linked coaching flags. XL Roleplay Coach is available through web chat, SMS, email and voice, with shared memory across channels when a mobile number is verified. The Individual plan costs $99 per month and includes five video hours monthly, unlimited audio practice for fair individual use and a seven-day trial with 30 video minutes; a card is required. Business costs $599 per month for eight seats and 35 shared video hours. Extra video costs $16.99 per prepaid hour.
Who it suits
XL Roleplay suits sales leaders and customer-service teams that want methodology-based practice, scorecards, transcripts and coaching reports. Individuals can use the web plan for audio and video practice.
What it does well
- Live AI audio and video role-play
- Custom methodology-based scoring
- Recorded transcripts and coaching flags
- Coach channels include chat, SMS, email and voice
- Guided two-week team pilot available
What to know first
- Individual trial requires a payment card
- Individual plan includes five video hours monthly
- Business plan starts at $599 per month
- Managers may access domain users’ recordings
Limits
The Individual plan includes five video-session hours per billing month and unlimited audio practice for fair individual use. Its seven-day trial includes 30 minutes of video and requires a card; prepaid video hours never expire.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Extra video | $16.99/hour prepaid packs — never expire · Video time billed per started minute; prepaid pack hours never expire | $16.99, paid once |
| Business | $599/month · 8 seats · Unlimited team audio practice · 35 shared video hours/month · Extra seats: $54.95/seat/month, each adding 2 pooled video hours/month | $599 a month |
| Individual | $99/month · 7-day free trial for new customers · 30 min of video included in trial · Unlimited audio practice for fair individual use · 5 hours of video sessions/month | $99 a month |
As roleplay.xl.net lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Open the XL Roleplay website in a web browser
- Choose the Individual or Business plan
- For a new Individual account, start the seven-day trial and provide a card
- Practice with audio or video AI buyer-persona scenarios
- Load call stages, objection standards, and qualification rubrics for methodology scoring
- Verify a mobile number to share Coach memory across channels
Verdict
XL Roleplay combines customizable AI practice with recorded, scored reports for coaching and readiness reviews. Review video limits, manager access and monthly pricing before selecting a plan.
Questions
How much does XL Roleplay cost?
Individual is $99.00 per month. Business is $599.00 per month for eight seats, and extra video is $16.99 per hour in prepaid packs.
Is there a free plan or trial?
There is no free plan. New customers can use a seven-day Individual trial with 30 minutes of video, and a card is required.
Which platforms are supported?
The listed platform is web.
What does a session report contain?
Each session is recorded, timed, and transcribed. Reports include skill scores, a written coach note, and transcript-linked coaching flags.
Can managers review representatives’ sessions?
When a company administrator is promoted for a user’s email domain, that administrator can play recordings and read transcripts and debriefs for users in that domain.
What integrations and AI providers are named?
Authentication names Google OAuth and Microsoft OAuth; Resend handles email, Twilio handles SMS and voice transport, and named AI providers include xAI, HeyGen, Google, OpenAI, and Behavioral Signals.
Facts from XL Roleplay's own pages
- Coach channels
- The maker says XL Roleplay Coach is available through web chat, SMS, email, and voice, with shared memory across channels when a mobile number is verified on the account. · roleplay.xl.net, 9 Oct 2026
- Integrations and providers
- The privacy policy names Google OAuth and Microsoft OAuth for authentication, Resend for email, Twilio for SMS and voice transport, and AI providers including xAI, HeyGen, Google, OpenAI, and Behavioral Signals for product functions. · roleplay.xl.net, 9 Oct 2026
- Intended users
- The maker presents the product for sales leaders who want to practice reps, review scorecards and transcripts, and use the reports in coaching and readiness reviews. · roleplay.xl.net, 9 Oct 2026
- Manager access
- For accounts under a company whose administrator has been promoted for the user's email domain, that administrator can play recordings and read transcripts and debriefs for users in that domain. · roleplay.xl.net, 9 Oct 2026
- Methodology-based scoring
- Organizations load their call stages, objection standards, and qualification rubrics, and sessions are scored against that methodology. · roleplay.xl.net, 9 Oct 2026
- Privacy
- The maker says it does not sell user data, use it for advertising, or use it to train AI foundation models; it also says it does not use third-party analytics or tracking cookies. · roleplay.xl.net, 9 Oct 2026
- Product
- XL Roleplay is AI sales-roleplay training software for sales and customer-service reps, with live audio/video practice against AI buyer personas and scored coaching reports. · roleplay.xl.net, 9 Oct 2026
- Scenarios
- The scenario examples include discovery calls, renewal pushback, price objections, and booking conversations; custom scenarios are also listed. · roleplay.xl.net, 9 Oct 2026
- Session reports
- Each session is recorded, timed, and transcribed, and its report includes skill scores, a written coach's note, and transcript-linked coaching flags. · roleplay.xl.net, 9 Oct 2026
- Support and pilot
- XL.net says a coach reviews pilot requests and replies within one business day, and offers a guided two-week team pilot. · roleplay.xl.net, 9 Oct 2026
- Trial and limits
- The Individual trial lasts 7 days, includes 30 minutes of video, requires a card, and can be canceled anytime; plan video hours reset each billing month, while prepaid video hours never expire. · roleplay.xl.net, 9 Oct 2026
- Video data handling
- In video modes, webcam stills are sent to Google's Gemini API for body-language readings; the policy says the stills are not retained on XL.net servers and session recordings are automatically deleted about 30 days after the session. · roleplay.xl.net, 9 Oct 2026
Where XL Roleplay stands on Freedom251
- AI Sales Roleplay Tools#13 of 20
- Sales Coaching Software#21 of 26
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- Sales Enablement Software#27 of 32