Freshworks CRM

Web · Android · iPhone · paid plans from $9/mo

Freedom report

Three barsScore 8.0

  • Free tierA free tier is on its own pricing page
  • Open codeNo open-source code on record
  • Runs widely3 of 6 device platforms
  • DocumentedPlans, terms and facts published

Freshworks CRM is ranked #12 of 242 in CRM software on Freedom251, made by Freshworks CRM (San Mateo, California, United States). It runs on Web, iOS, Android. There is a free plan. A free trial is offered. Paid plans start at $9/mo.

Freshworks CRM plans and pricing

All plans
Free Free For up to 3 users 3 users freshworks.com · 20 Sept 2026
Growth $9/mo Billed annually Kanban view · Contact lifecycle stages · Chat, email, and phone · Email templates · Custom fields · Basic workflows freshworks.com · 20 Sept 2026
Pro $39/mo Billed annually Contact scoring · Deal insights · Custom sales activities · Territory management · Sales sequences freshworks.com · 20 Sept 2026
Enterprise $59/mo Billed annually Forecasting insights · Field-level permissions · Custom modules · Sandbox · Audit logs freshworks.com · 20 Sept 2026

Compared on CRM software

Free plan
Yes
Paid from
$9/user/mo
Free trial
Yes
Visual sales pipeline
Yes
Email sync
Yes
Marketing automation
Yes
AI features
Yes
Mobile app
Yes

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