FreeAICC

Paid Self-hostedWeb

What FreeAICC is

FreeAICC is an open-source AI call center solution built with FreeSWITCH and large language model support. It focuses on voice-only customer service and includes an outbound dialer. The system can integrate with multiple mainstream large language models, while FreeSWITCH supplies its call-center communications foundation. The maker says complete front-end and back-end source code is available for customization and further development. It claims AI-powered outbound calls achieve 90% accuracy. FreeAICC is presented for businesses of all sizes that want to build and operate their own customer service systems. The maker says it has served operators and enterprise customers in finance, e-commerce, and software services, and describes support as global. Platforms are listed as self-hosted and web, indicating that organizations must operate their own deployment. The site provides no pricing or trial terms, downloadable platform details, or deployment requirements. It also makes no security-control or compliance-certification claims. Contact is listed as [email protected].

Who it suits

FreeAICC suits businesses of any size planning to build and run their own voice customer-service system. It is particularly relevant to organizations prepared for self-hosted deployment and customization.

What it does well

Open-source front-end and back-end
Supports multiple mainstream LLMs
Includes an outbound dialer
Built on FreeSWITCH
Self-hosted and web platforms

What to know first

Voice-only channel scope
No deployment requirements stated
No pricing or trial terms listed
No security or compliance claims

Verdict

FreeAICC offers source-level customization for organizations operating their own AI call center. Its self-hosted model and limited published operational details require planning before adoption.

Facts from FreeAICC's own pages

Audience: The site presents the solution for businesses of all sizes building and operating their own customer service systems. · freeaicc.com, 12 Oct 2026
Availability details: The homepage does not state pricing, trial terms, downloadable platforms, or deployment requirements. · freeaicc.com, 5 Oct 2026
Claimed customers: The maker says it has served operators and enterprise customers in finance, e-commerce, and software services. · freeaicc.com, 5 Oct 2026
Contact: The homepage lists [email protected] as its contact email. · freeaicc.com, 5 Oct 2026
Customization: The site says its source code supports full customization and secondary development. · freeaicc.com, 12 Oct 2026
Digital channel scope: voice_only · freeaicc.com, 22 Sept 2026
Industries: The site says it has operator and enterprise customers in finance, e-commerce, and software services. · freeaicc.com, 12 Oct 2026
Intended users: The maker presents the solution as suitable for businesses of all sizes building and operating their own customer service systems. · freeaicc.com, 5 Oct 2026
LLM support: The system supports integration with multiple mainstream large language models. · freeaicc.com, 12 Oct 2026
Outbound calls: The site claims AI-powered outbound calls have 90% accuracy. · freeaicc.com, 12 Oct 2026
Outbound dialer: Yes · freeaicc.com, 22 Sept 2026
Pricing: The opened official site page provides no plan prices or trial terms. · freeaicc.com, 12 Oct 2026
Product: FreeAICC describes itself as an open source AI call center solution built with FreeSWITCH and support for large language models. · freeaicc.com, 12 Oct 2026
Security: The maker's homepage does not state security controls or compliance certifications. · freeaicc.com, 5 Oct 2026
Security and compliance: The opened official site pages make no security certification or compliance claim. · freeaicc.com, 12 Oct 2026
Source code: The site says complete front-end and back-end source code is available for customization and further development. · freeaicc.com, 12 Oct 2026
Support: The site describes support as global and includes the contact email [email protected]. · freeaicc.com, 12 Oct 2026
Team background: The site says team members come from Cisco, Avaya, Datang Telecom, Huawei, FreeSWITCH, and related companies. · freeaicc.com, 12 Oct 2026
Telephony: The solution is built on FreeSWITCH for scalable call center communications. · freeaicc.com, 12 Oct 2026

Where FreeAICC stands on Freedom251

Call Center Software#119 of 122