Folio

Paid Web

What Folio is

Folio is a web-based procure-to-pay platform for hospitality teams, bringing purchasing, bills, supplier payments, inventory, and expenses together. Buy provides a central catalog, real-time vendor price comparisons, GPO pricing, budgets, and approval workflows. Bills uses AI to transcribe invoices, match them with purchase orders and receipts, route approvals, and sync approved invoices with accounting systems. Folio Pay supports supplier payments and rebates on eligible transactions. Inventory helps teams count and value stock and sync it with an ERP, while Expense connects additional spending to budgets, approvals, and payments.

Lightning Automations connect to supplier websites for catalogs, current inventory and pricing, and order confirmation on the supplier site. Folio also integrates with accounting systems to sync suppliers, invoices, and payments, and announced an enhanced M3 integration for hotel finance teams. The company describes its customers as hotels, from large enterprises to luxury independent properties. Pricing is available on request. Folio Services, Inc. says it is a financial technology company, not a bank; banking products and Folio Visa Corporate Cards are offered or issued by Core Bank, Member FDIC.

Who it suits

Folio suits hospitality teams, including hotels and hotel finance teams, that need purchasing, bill management, supplier payments, inventory, or expense workflows. Its stated customer base includes large enterprises and luxury independent hotels.

What it does well

Central catalog, vendor comparisons, budgets, and approval workflows.
AI invoice transcription and matching to purchase orders and receipts.
Supplier payments can earn rebates on eligible transactions.
Inventory counts and values can sync with an ERP.
Integrates accounting data for suppliers, invoices, and payments.

What to know first

Pricing is available only on request.
Phone support is not supported.
Most responsive support hours are weekdays, 9 a.m. to 6 p.m. Eastern.

Plans

Plan	Billed and limits	Price
Folio	Pricing by demo; no public price stated	On request

As folio.co lists them, read 3 Oct 2026. The maker's own page has the final word.

Getting started

Visit folio.co.
Use the pricing-by-demo route to discuss the paid Folio plan.
Access the service on the web.
Contact support through in-app messages, email, or text if needed.

Verdict

Folio brings several purchasing and finance workflows into one platform built for hospitality. Teams considering it should account for the request-based pricing and the stated support channels and hours.

Questions

How much does Folio cost?

Folio is paid, with pricing available by request through a demo. No public price is stated.

Who is Folio for?

Folio says its platform is built for hospitality, and describes hotel customers ranging from large enterprises to luxury independent hotels.

What does Folio include?

Its product suite includes Buy, Bills, Pay, Inventory, and Expense.

Does Folio connect with accounting systems?

Yes. It syncs suppliers, invoices, and payments with accounting systems.

What platforms does Folio support?

Folio is available on the web.

How can customers contact support?

Support is available through in-app messages, email, and text. Its most responsive hours are Monday to Friday, 9 a.m. to 6 p.m. Eastern; phone calls are not supported.

Facts from Folio's own pages

Audience: Folio says its platform is built for hospitality and describes its customers as hotels, including large enterprises and luxury independent hotels. · folio.co, 3 Oct 2026
Bills: Bills uses AI to transcribe invoices and match invoices to purchase orders and receipts, then route approvals and sync approved invoices with accounting systems. · folio.co, 3 Oct 2026
Buy: Buy provides a centralized catalog, real-time vendor price comparisons, GPO pricing, budgets, and approval workflows. · folio.co, 3 Oct 2026
Company: Folio’s own announcement says the company was born after its founders joined forces in 2023, and identifies Folio Services, Inc. as the company name. · folio.co, 3 Oct 2026
Expense: Folio Expense ties extra expenses into budgets, approvals, and payments. · folio.co, 3 Oct 2026
Free marketplace: Folio says the Folio-powered AAHOA Marketplace is free for AAHOA members to get started. · folio.co, 3 Oct 2026
Headquarters: Durham, North Carolina, United States · folio.co, 28 Sept 2026
Integrations: Folio integrates with accounting systems to sync suppliers, invoices, and payments; its announced partnership with M3 includes an enhanced integration for hotel finance teams. · folio.co, 3 Oct 2026
Inventory: Folio Inventory helps teams count and value inventory and sync it directly with their ERP. · folio.co, 3 Oct 2026
Pay: Folio Pay lets customers pay suppliers and earn rebates on eligible transactions. · folio.co, 3 Oct 2026
Product: Folio is a procure-to-pay platform for hospitality teams to order, manage bills, and pay suppliers in one place. · folio.co, 3 Oct 2026
Products: Folio’s product suite includes Buy, Bills, Pay, Inventory, and Expense. · folio.co, 3 Oct 2026
Security and banking: Folio Services, Inc. says it is a financial technology company, not a bank, and that banking products and Folio Visa Corporate Cards are offered or issued by Core Bank, Member FDIC. · folio.co, 3 Oct 2026
Supplier connections: Folio’s Lightning Automations connect directly to supplier websites and provide supplier catalogs, real-time inventory and pricing, and order confirmation on the supplier site. · folio.co, 3 Oct 2026
Support: Folio support is available through in-app messages, email, and text; its most responsive hours are Monday to Friday, 9 a.m. to 6 p.m. Eastern, and phone calls are not supported. · help.folio.co, 3 Oct 2026

Where Folio stands on Freedom251

Procure-to-Pay Software#12 of 24
Restaurant Expense Management Software#17 of 30