FailSafe

Overview

FailSafe is a read-only SaaS security posture management platform for small and midsize businesses and managed service providers. It suits teams that need to find SaaS and AI app exposure across Microsoft 365 or Google Workspace without installing device agents. Its discovery and compliance reporting are useful, but findings still require manual follow-up.

Key features

FailSafe discovers SaaS and AI applications, OAuth permissions, shadow IT, and shadow AI across connected tenants. Its A-to-F posture scores give teams a simple way to prioritize what to review, while inventory, OAuth grant visibility, license-waste detection, stale-access review, and drift detection address distinct sources of exposure and sprawl. Read-only API access limits the platform to observation: it does not offer automated remediation.

PDF reports map security posture to NIST CSF, CIS v8, SOC 2, and ISO 27001, making them useful for organizing compliance reviews. Financial transaction cross-reference and endpoint inventory are additional discovery layers; endpoint posture is included in Shadow IT Complete. The added layers can broaden visibility, but buyers should distinguish those options from the core discovery scope.

For MSPs, FailSafe offers a centralized portfolio dashboard, white-labeled PDF reports, and role-based isolation across client engagements. The offering lists API keys, PSA webhooks for ConnectWise, Autotask, and Halo, plus SIEM export in CEF, Splunk HEC, Datadog, and JSON formats. These integrations and portfolio controls make it more suitable for managing multiple clients than a single-organization plan. Partner inquiries receive a response within one business day and include a 15-minute scoping call.

Customer data is encrypted in transit and at rest, production infrastructure is in the United States, and customer data is not used to train AI models. Email Intelligence, when enabled, reads transactional SaaS signals, does not retain raw message bodies after processing, and can be disabled at any time. A significant qualification for security-conscious buyers is that FailSafe is not currently SOC 2 attested and has not yet had a third-party penetration test; SOC 2 Type 1 is targeted for 2027.

Pricing

The Free plan costs nothing and covers up to 80 users in one organization, with no card required. It is a practical way to start with a small team, but the 80-user and single-organization caps rule it out for larger deployments or multi-client MSP use. There is no free trial; the free plan is the entry point instead.

Shadow IT costs $9 a month, billed $9/mo or $99/yr (one free month), on a 12 month term. It keeps the same limit of up to 80 users and one organization, so the main step up from Free is a paid plan rather than added scale. Shadow IT Plus costs $29 a month, billed $29/mo or $319/yr (one free month), also on a 12 month term and with the same user and organization limits. The available plan details do not distinguish its added capabilities, so buyers should confirm the differences before choosing between the two paid tiers.

Shadow IT Complete costs $189 a month, billed $189/mo or $2,079/yr (one free month), on a 12 month term. Its unlimited-user flat rate and included endpoint posture make it the clearest fit for organizations that need broader discovery or have more than 80 users. FailSafe for MSPs has custom pricing, quoted per seat across the portfolio; pricing varies by portfolio size, platform mix, and integration scope. Enterprise is quote based and includes a dedicated security engineer, remediation hours, SSO, an MSA and DPA, and an SLA. These custom tiers suit buyers needing portfolio-level services or enterprise terms, but do not provide a published price for budgeting.

Platforms

FailSafe is available through API and web access. Its supported SaaS connections are Microsoft 365 and Google Workspace, using read-only API access with no device agents to install. It is not a device-agent deployment, and its discovery scope depends on connected tenants.

Who it's for

FailSafe fits SMB security teams and MSPs that want a consolidated view of SaaS and AI use, OAuth permissions, access drift, and compliance posture without granting write access. Shadow IT Complete is the stronger fit when endpoint posture or more than 80 users matter; MSPs should consider the portfolio offering for centralized client management. Organizations that require automated fixes, current SOC 2 attestation, or a completed third-party penetration test should look elsewhere.

Pros and cons

• Pro: Read-only connections to Microsoft 365 and Google Workspace enable SaaS and AI discovery without installing device agents.
• Pro: A-to-F scoring and reports mapped to four named frameworks give teams a way to prioritize and organize compliance work.
• Pro: MSP portfolio controls, white-labeled reports, and multiple PSA and SIEM integrations support multi-client operations.
• Con: No automated remediation means teams must act on findings through other tools or processes.
• Con: Free and the two lower paid plans cap coverage at 80 users and one organization.
• Con: FailSafe is not SOC 2 attested and has not yet completed a third-party penetration test, a material limitation for buyers with assurance requirements.

Alternatives

For a broader set of published platform options, browse SaaS Security Posture Management Software.

• Cloudflare Access is worth comparing if its free plan for under 50 users or its broader listed platform coverage better fits your needs.
• Qualys External Attack Surface Management may suit buyers who want a 30-day no-cost CSAM with EASM period to evaluate instead.
• Obsidian Security is an alternative with a free plan for up to 1K users and discovery of app sprawl, unsanctioned AI, and shadow SaaS.
• Onam Security API Security is a better candidate when API security is the priority, with a free plan covering one cloud account and up to 500 resources.
• Skyhigh Private Access is another paid option for teams seeking private access software.
• ClosedSSPM is a free alternative for buyers comparing SaaS security posture management options.
• Aperio is a free alternative to consider.
• AppOmni may fit buyers prepared for a $7,500 a year, 12-month contract for 100 users per SaaS application.

Verdict

Choose FailSafe if you are an SMB or MSP that needs agentless, read-only discovery of SaaS and AI exposure, posture scoring, and compliance-oriented reports. Its strongest case is combining that visibility with MSP portfolio controls and integrations. Look elsewhere if you need automated remediation or require a provider that is already SOC 2 attested or has completed a third-party penetration test.