Factor4 provides businesses with gift card and loyalty programs built around physical cards, e-gift cards, and loyalty cards. Its platform processes transactions in real time at the point of sale and supports in-store, online, and mobile shopping. Businesses can send gift cards to recipients by text or email through a web portal, track card activity, and review reports. A gift card can also function as a loyalty card, bringing both programs together on one card. Loyalty programs can reward repeat purchases and help merchants monitor customer behavior and collect customer data at the point of sale. The merchant portal includes balance checks and a virtual terminal for gift and loyalty transactions. Factor4 also offers card design, production, and merchandising materials. RewardOS provides APIs for setting up programs, managing campaigns, processing transactions, and reporting. Integrations include Clover, Toast, Shopify, Epos Now, and GoTab; Shopify supports buying and redeeming physical and e-gift cards. Pricing is on request, and the homepage advertises unlimited transactions with a monthly program fee.
Who it is for
Factor4 suits merchants of different sizes seeking gift card and loyalty programs across in-store, online, and mobile channels. Its tools also serve businesses that want to track redemptions and combine gift and loyalty cards.
What is good
- Supports physical, digital, and loyalty cards
- Processes transactions in real time at point of sale
- Gift cards can also serve as loyalty cards
- Offers APIs for setup, campaigns, transactions, and reporting
- Integrates with Clover, Toast, Shopify, Epos Now, and GoTab
What to know first
- Pricing is available only on request
- Monthly program fee applies
Verdict
Factor4 combines gift card management and loyalty programs with transaction reporting, integrations, and APIs. Businesses should request a quote to learn the monthly program fee.
Compared on salon gift card software
- Card formats
- both
- Redemption tracking
- Yes
- Balance lookup
- Yes
- Bulk gifting
- Yes
- Salon POS integration
- Yes
