Enterprise Bot
What Enterprise Bot is
Enterprise Bot is a paid chatbot platform for automating contact-center support and sales interactions. Its no-code and low-code designer uses drag-and-drop workflows, while AI generation and DocBrain can help create bots from website information. Bots answer routine questions, including account and invoice enquiries, and can transfer conversations to live agents with history when they cannot respond or detect dissatisfaction. Supported channels include websites, apps, Skype for Business, Facebook Messenger, Twitter, Slack, Genesys chat, and Intercom. Named integrations include Genesys, Guidewire, Salesforce, UiPath, and SAP. The product lists English, German, French, Italian, Dutch, and Portuguese. Deployment can use public or private cloud or on-premise hosting; the maker says on-premise keeps data within the customer environment. Security includes AES-256 encryption, configurable access controls, audit trails, and dashboards for performance and satisfaction insights. Pricing is available on request.
Who it suits
It suits enterprise contact centers, customer-support teams, and sales groups that need automated answers with live-agent escalation. Organizations requiring cloud or on-premise deployment and multilingual channels may also consider it.
What it does well
- No-code and low-code bot design
- Human handoff includes conversation history
- Supports multiple web, app, and messaging channels
- Cloud, private-cloud, or on-premise deployment
- Multilingual support across six listed languages
What to know first
- Pricing is available only on request
- Enterprise-focused product
- On-premise deployment requires customer-managed environment
- No free plan is listed
Verdict
Enterprise Bot combines visual bot building, knowledge-based answers, multichannel delivery, and agent escalation. Contact the maker to assess pricing and deployment for your requirements.
Facts from Enterprise Bot's own pages
- AI bot generation
- Yes · enterprisebot.ai, 21 Sept 2026
- Analytics
- Built-in dashboards provide real-time performance tracking and insights into customer requests and satisfaction. · enterprisebot.ai, 13 Oct 2026
- Audit and access
- The product provides audit trails for bot changes and lets administrators manage what information different user groups can access. · enterprisebot.ai, 12 Oct 2026
- Channels
- The product page lists websites, apps, Skype for Business, Facebook Messenger, Twitter, Slack, Genesys chat, and Intercom as supported channels. · enterprisebot.ai, 12 Oct 2026
- Channels and integrations
- The product page names website, app, Skype for Business, Facebook Messenger, Twitter, Slack, Genesys chat and Intercom as supported channels. · enterprisebot.ai, 13 Oct 2026
- Company location
- Enterprise Bot says it is headquartered in Switzerland and lists its Zurich office at Dufourstrasse 22, 8008 Zurich. · enterprisebot.ai, 12 Oct 2026
- Compliance
- The technology page lists SOC 2 compliance and says its PII anonymisation pipeline is GDPR and HIPAA ready. · enterprisebot.ai, 13 Oct 2026
- Deployment
- The product can be hosted on public or private cloud or deployed on premises so data stays within the customer’s environment. · enterprisebot.ai, 13 Oct 2026
- Deployment channels
- multichannel · enterprisebot.ai, 21 Sept 2026
- Enterprise systems
- The product page names Genesys, Guidewire, Salesforce, UiPath and SAP as systems it can integrate with. · enterprisebot.ai, 13 Oct 2026
- FAQ automation
- The chatbot can be trained to answer routine enquiries and FAQs, including account balance and invoice questions. · enterprisebot.ai, 12 Oct 2026
- Headquarters
- Zurich, Switzerland · enterprisebot.ai, 28 Sept 2026
- Human escalation
- When a bot cannot answer or detects an unhappy customer, it can hand the conversation to a live agent with the conversation history. · enterprisebot.ai, 13 Oct 2026
- Human handoff
- When the bot cannot resolve an issue or detects customer frustration, it can route the conversation to an agent with the conversation history. · enterprisebot.ai, 12 Oct 2026
- Integrations
- The chatbot page names Genesys, Guidewire, Salesforce, UiPath, and SAP as examples of core software it can integrate with. · enterprisebot.ai, 12 Oct 2026
- Knowledge-base answers
- Yes · enterprisebot.ai, 21 Sept 2026
- Knowledge-based chatbot
- Its DocBrain technology can build a chatbot from website information with little or no manual training. · get.enterprisebot.ai, 13 Oct 2026
- Languages
- The product page lists English, German, French, Italian, Dutch and Portuguese as supported languages. · enterprisebot.ai, 13 Oct 2026
- No-code design
- Its conversational designer supports no-code and low-code bot creation with a drag-and-drop interface. · enterprisebot.ai, 13 Oct 2026
- Pricing availability
- The cloud pricing page directs customers with larger volumes or custom requirements to contact sales; its pricing table is presented as an image. · get.enterprisebot.ai, 13 Oct 2026
- Purpose
- Enterprise Bot offers AI-powered virtual assistants to automate contact-center support and sales interactions. · enterprisebot.ai, 13 Oct 2026
- Security
- The product page says communications are encrypted with AES 256-bit encryption in transit and at rest, and describes access controls and audit trails. · enterprisebot.ai, 13 Oct 2026
- Support
- The support page says a team member will respond to support requests within 24 hours, usually within hours. · get.enterprisebot.ai, 13 Oct 2026
- Target users
- The maker presents the chatbot for enterprise contact centers, customer support, and sales teams. · enterprisebot.ai, 12 Oct 2026
Where Enterprise Bot stands on Freedom251
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