Elevator360

What Elevator360 is

Elevator360 manages lift service operations for elevator maintenance and service companies. It covers sales enquiries, AMC contracts, preventive maintenance, breakdown response, and technician dispatch, with Android and web platforms. Teams can capture enquiries, follow leads, manage quotations, and convert prospects into customer records. AMC records can hold coverage and SLA details, schedule preventive maintenance, and trigger renewal alerts 60, 30, and 7 days before expiry.

For breakdowns, teams can create tickets with SLA timers and priority handling, assign technicians, record field updates, and generate service reports. Customers can use a portal to view service history, track technicians, download documents, and submit complaints with attachments. WhatsApp leads can be automatically captured, parsed, and entered into the sales pipeline. KPI dashboards, compliance reports, and AI insights for renewal risks and performance anomalies are also included. The product offers Excel bulk import and migration support with trial setup. A 14-day free trial is available without a credit card. The Custom quote plan is billed monthly or annually, with a quote based on lift count, service model, and team size; it is priced per lift, has no per-seat fees, includes all modules, and allows cancellation with data export. Support is available by email and phone.

Who it suits

Elevator360 is built for lift maintenance and service companies managing contracts, routine visits, breakdowns, and technician dispatch. It may suit teams that also want customer access to service history and complaint submission, as well as sales enquiry tracking.

Limits

The free access is a 14-day trial; there is no free plan. The Custom quote plan is priced per lift, with the quote based on lift count, service model, and team size.

Getting started

1. Visit the Elevator360 website.
2. Start the 14-day free trial; no credit card is required.
3. Use Excel bulk import for records if needed.
4. Use the included migration support during trial setup.
5. Request a monthly or annual custom quote based on lift count, service model, and team size.

Verdict

Choose Elevator360 if your company needs lift service workflows from enquiries and AMC tracking through breakdown dispatch and customer updates. The 14-day trial offers a way to evaluate it before buying; look elsewhere if you need a free plan or a published price rather than a custom quote.