Freedom251 › Deal Desk Software
DUEX
What DUEX is
DUEX reviews business-to-business SaaS deal exceptions, including discount requests, contract extensions, walk-aways, and late-stage cases, then prepares an approval memo. Teams can provide deal notes, complete a form, or respond to DUEX’s questions. The memo presents a recommendation and confidence level, highlights key risks and the case against the recommendation, and preserves a decision record. DUEX says a review usually takes about two to three minutes. Several independent reviewers examine different deal angles, while two additional reviewers check the math and claims before the memo is shown. The tool supplies a recommendation and record, but people at the customer organization make the approval, rejection, or escalation decision. DUEX works in a browser without installation; Slack reviews are described as coming soon. The free Live demo uses example deals without signup. Real-deal team setup and Enterprise arrangements are custom-priced. DUEX is an early-stage product operated by Arvinder Singh from Toronto, Canada.
Who it suits
DUEX suits organizations that want structured review records for SaaS deal exceptions while keeping final decisions with their own people. Teams can try example deals in the free browser demo or contact DUEX about real-deal setup and enterprise requirements.
What it does well
- Reviews discounts, extensions, walk-aways, and late-stage exceptions
- Memo includes risks, counterargument, and saved decision record
- Several reviewers assess deals and check math and claims
- Free demo uses example deals without signup
- Browser-based with no installation required
What to know first
- Slack reviews are not available yet
- Security certifications SOC 2 and ISO 27001 are incomplete
- DUEX does not currently claim HIPAA compliance
- Real-deal setup and Enterprise pricing are custom
Limits
The free Live demo uses example deals. Real-deal team setup and Enterprise plans use custom pricing; the Set up with you price is agreed before starting.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Live demo | Example deals · no signup · browser | Free |
| Set up with you | Custom; price agreed before start · Real deals · team setup · configured to your approval rules | On request |
| Enterprise | Custom · For larger companies · SSO and activity logs by agreement · custom data retention · private setup reviewed case by case | On request |
As duex.app lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Open DUEX in a browser to try the free Live demo with example deals; no signup is required.
- For a real-deal review, contact DUEX to arrange team setup and discuss approval rules.
- Agree on custom pricing before starting the Set up with you arrangement.
- For Enterprise requirements, discuss SSO, activity logs, data retention, and private setup with DUEX.
Verdict
DUEX structures deal exceptions into a memo with review checks and a saved record, while leaving approval authority with the customer organization. Its free demo is limited to example deals, and real-deal or enterprise arrangements require contacting the maker.
Questions
Is there a free plan?
DUEX offers a free Live demo at no cost. It uses example deals and requires no signup.
How much do real-deal reviews cost?
The Set up with you and Enterprise plans have custom pricing. DUEX says the Set up with you price is agreed before work starts.
Which platforms does DUEX support?
DUEX works in a browser and requires no installation. Slack reviews are described as coming soon.
Does DUEX make the final approval decision?
No. It provides a recommendation and record; people at the customer organization approve, reject, or escalate the decision.
Does DUEX have SOC 2, ISO 27001, or HIPAA compliance?
DUEX says it has not completed SOC 2 or ISO 27001 certification and does not currently claim HIPAA compliance.
Who operates DUEX?
DUEX is an early-stage product operated by Arvinder Singh from Toronto, Canada.
Facts from DUEX's own pages
- AI data use
- DUEX says pilot data is not used to train shared models that serve other companies. · duex.app, 4 Oct 2026
- Data retention
- Pilot data is deleted from active systems within 30 days after the pilot ends or a written request, whichever comes first, subject to stated exceptions and backup cycles. · duex.app, 4 Oct 2026
- Headquarters
- Toronto, Canada · duex.app, 28 Sept 2026
- Human decision making
- DUEX provides a recommendation and record; people at the customer organization still approve, reject, or escalate the decision. · duex.app, 4 Oct 2026
- Infrastructure
- DUEX says its application and pilot database are hosted by Railway in a single US region, confirmed before each pilot, and database data is encrypted at rest using AES-256. · duex.app, 4 Oct 2026
- Input methods
- Users can paste deal notes, fill out a form, or answer questions from DUEX. · duex.app, 4 Oct 2026
- Integrations
- Slack reviews are described as coming soon; the site says DUEX works in a browser today and requires no installation. · duex.app, 4 Oct 2026
- Maker
- DUEX is an early-stage product operated by Arvinder Singh from Toronto, Canada. · duex.app, 4 Oct 2026
- Memo contents
- A memo includes a recommendation, confidence, key risks, the case against the recommendation, and a saved decision record. · duex.app, 4 Oct 2026
- Purpose
- DUEX reviews B2B SaaS deal decisions such as discount requests, contract extensions, walk-aways, and late-stage exceptions, then returns an approval memo. · duex.app, 4 Oct 2026
- Review process
- Several independent reviewers assess different deal angles, and two separate reviewers double-check the math and claims before the memo is shown. · duex.app, 4 Oct 2026
- Review time
- DUEX says a review usually produces a memo in about two to three minutes. · duex.app, 4 Oct 2026
- Security status
- DUEX says it has not completed SOC 2 or ISO 27001 certification and does not currently claim HIPAA compliance. · duex.app, 4 Oct 2026
- Support
- The maker invites teams to contact DUEX to arrange setup for real-deal reviews and enterprise requirements. · duex.app, 4 Oct 2026
Where DUEX stands on Freedom251
- Deal Desk Software#10 of 41