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Dovetail HR Knowledge Management
What Dovetail HR Knowledge Management is
Dovetail HR Knowledge Management turns HR expertise into searchable articles for HR teams and employees. Its knowledge system also supports search in Dovetail HR Case Management and the Employee Portal. The editor lets teams create branded content with images, videos, third-party deep-link buttons and HCM integration. Workflows support article creation, approval and maintenance, while employees can provide feedback that feeds automated workflows intended to improve content quality and engagement. Content and attachments are indexed automatically without tagging; search results are filtered by user profile and permissions. The employee portal can present articles with rich text, tables, process guidance and downloadable documents. A timeline records article interactions and changes, including who changed what, when, and the previous and new values. Dovetail offers certified Workday integrations, a Dayforce certified connector, a Mineral HR and compliance integration, and a RESTful API toolkit. Access options include SAML v2 single sign-on, fine-grained permissions and segmentation by user or group. Dovetail says its HR SaaS product is SOC 2 Type II certified and complies with EU GDPR and US privacy laws. Pricing is available on request; the service runs on web and through an API.
Who it suits
Dovetail HR Knowledge Management suits enterprise organizations that need to publish searchable HR guidance for employees and HR teams. It is relevant to organizations seeking article approval workflows, permission-filtered search, HR system integrations and control over data hosting and retention.
What it does well
- Automatically indexes content and attachments without tagging.
- Search results reflect user profiles and permissions.
- Workflows cover article creation, approval and maintenance.
- Article timelines record changes, authors and old and new values.
- Offers certified Workday integrations and a Dayforce connector.
- Supports SAML v2 single sign-on and fine-grained permissions.
What to know first
- Pricing is available on request.
- The listed platforms are web and API.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Dovetail HR Knowledge Management | Demo requested | On request |
As dovetailsoftware.com lists them, read 1 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.dovetailsoftware.com/hr-knowledge-management.
- Request a demo to discuss the Dovetail HR Knowledge Management plan and pricing.
- Access the service through the web or API.
- Configure article workflows, permissions and integrations to fit the organization.
Verdict
Choose Dovetail HR Knowledge Management if an enterprise needs governed HR articles, permission-aware search and integrations with HR systems. Its pricing is available on request, so organizations seeking a published plan price may prefer another option.
Questions
How much does Dovetail HR Knowledge Management cost?
Pricing is on request. The listed plan is Dovetail HR Knowledge Management, with a demo to request.
Which platforms does it support?
The listed platforms are web and API.
Which integrations are available?
Dovetail offers certified Workday integrations, a Dayforce certified connector, a Mineral HR and compliance integration, and a RESTful API toolkit.
Does it support single sign-on?
Yes. The service supports SAML v2 single sign-on.
Can customers choose where data is hosted?
Customers can specify hosting in Dovetail’s US or European data centers.
What security and privacy measures does Dovetail describe?
Dovetail says its HR SaaS product is SOC 2 Type II certified and complies with EU GDPR and US privacy laws. It encrypts data at rest with AES 256 and in transit with TLS 1.2 or 1.3.
Facts from Dovetail HR Knowledge Management's own pages
- Audit trail
- Interactions on knowledge articles are logged in a timeline showing who changed what, when, previous values, and new values. · dovetailsoftware.com, 1 Oct 2026
- Authentication and access
- The service supports SAML v2 single sign-on, fine-grained permissions, and data segmentation by user or group. · dovetailsoftware.com, 1 Oct 2026
- Content editor
- The editor supports videos, images, buttons with third-party deep links, HCM integration, and company branding. · dovetailsoftware.com, 1 Oct 2026
- Data residency
- Customers can specify hosting in Dovetail’s US or European data centers and control retention through purge, redaction, or scheduled data redaction. · dovetailsoftware.com, 1 Oct 2026
- Employee portal
- The employee portal provides searchable articles containing images, videos, tables, rich text, process guidance, and downloadable documents. · dovetailsoftware.com, 1 Oct 2026
- Encryption
- Customer data is encrypted at rest with AES 256 and in transit with TLS 1.2 or 1.3, with optional PGP for SFTP transfers. · dovetailsoftware.com, 1 Oct 2026
- Feedback
- Employees can provide feedback on knowledge articles, with automated workflows intended to improve content quality and engagement. · dovetailsoftware.com, 1 Oct 2026
- Founded
- 1996 · dovetailsoftware.com, 23 Sept 2026
- Headquarters
- Austin, Texas, United States · dovetailsoftware.com, 23 Sept 2026
- HR service delivery
- The knowledge management system underpins Dovetail HR Case Management and Employee Portal search. · dovetailsoftware.com, 1 Oct 2026
- Integrations
- Dovetail offers certified Workday integrations, a Dayforce certified connector, a Mineral HR and compliance integration, and a RESTful API toolkit. · dovetailsoftware.com, 1 Oct 2026
- Purpose
- Dovetail HR Knowledge Management converts HR expertise into knowledge articles shared with HR teams and employees. · dovetailsoftware.com, 1 Oct 2026
- Search
- Content and attachments are automatically indexed and searchable without tagging, with results filtered by profile and permissions. · dovetailsoftware.com, 1 Oct 2026
- Security compliance
- Dovetail hosts in AWS data centers, states SOC 2 Type II certification for its HR SaaS product, and says it complies with EU GDPR and US privacy laws. · dovetailsoftware.com, 1 Oct 2026
- Target market
- Dovetail describes its platform as a robust HR Service Delivery platform for enterprise businesses and says it serves organizations across six continents. · dovetailsoftware.com, 1 Oct 2026
- Workflow
- Dovetail supports workflows for creating, approving, and maintaining knowledge articles. · dovetailsoftware.com, 1 Oct 2026
Where Dovetail HR Knowledge Management stands on Freedom251
- HR Knowledge Base Software#30 of 50