No. 14 of 52 ·HR Knowledge Base Software

Dovetail HR Knowledge Management

Web · API

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Freedom report

One barScore 5.3

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Dovetail HR Knowledge Management is ranked #14 of 52 in HR knowledge base software on Freedom251. It runs on API, Web.

Dovetail HR Knowledge Management plans and pricing

All plans

Dovetail HR Knowledge Management Not published Demo requested dovetailsoftware.com · 1 Oct 2026

Compared on HR knowledge base software

Custom branding: Yes
Approval workflows: Yes
Access controls: advanced
Content analytics: Yes
SSO support: Yes

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The record

Purpose: Dovetail HR Knowledge Management converts HR expertise into knowledge articles shared with HR teams and employees.
HR service delivery: The knowledge management system underpins Dovetail HR Case Management and Employee Portal search.
Content editor: The editor supports videos, images, buttons with third-party deep links, HCM integration, and company branding.
Search: Content and attachments are automatically indexed and searchable without tagging, with results filtered by profile and permissions.
Workflow: Dovetail supports workflows for creating, approving, and maintaining knowledge articles.
Feedback: Employees can provide feedback on knowledge articles, with automated workflows intended to improve content quality and engagement.
Audit trail: Interactions on knowledge articles are logged in a timeline showing who changed what, when, previous values, and new values.
Employee portal: The employee portal provides searchable articles containing images, videos, tables, rich text, process guidance, and downloadable documents.
Integrations: Dovetail offers certified Workday integrations, a Dayforce certified connector, a Mineral HR and compliance integration, and a RESTful API toolkit.
Security compliance: Dovetail hosts in AWS data centers, states SOC 2 Type II certification for its HR SaaS product, and says it complies with EU GDPR and US privacy laws.
Encryption: Customer data is encrypted at rest with AES 256 and in transit with TLS 1.2 or 1.3, with optional PGP for SFTP transfers.
Authentication and access: The service supports SAML v2 single sign-on, fine-grained permissions, and data segmentation by user or group.
Data residency: Customers can specify hosting in Dovetail’s US or European data centers and control retention through purge, redaction, or scheduled data redaction.
Target market: Dovetail describes its platform as a robust HR Service Delivery platform for enterprise businesses and says it serves organizations across six continents.

Where it ranks on Freedom251

Best HR Knowledge Base Software in 2026#14 of 52

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Sources

dovetailsoftware.com/hr-knowledge-management· checked 1 Oct 2026
dovetailsoftware.com/employee-portal· checked 1 Oct 2026
dovetailsoftware.com/hr-case-management-system-setup· checked 1 Oct 2026
dovetailsoftware.com/dovetail-security-privacy· checked 1 Oct 2026
dovetailsoftware.com/about-us· checked 1 Oct 2026