Depot CRM

Overview

Depot CRM is a web-based CRM for keeping lead and customer records alongside outreach and follow-up work. It is best suited to solo operators and small service businesses with straightforward sales routines. Its low-cost entry point is appealing, but small user and monthly usage allowances put a ceiling on how far the base plans go.

Key features

Contact records combine custom fields, tags, and notes, giving owners a place to keep lead and customer context together. Basic pipeline customization and bid tracking can help organize prospective jobs, particularly for contractors, but teams that need a highly tailored sales process may find the pipeline too limited.

Embedded website forms turn submissions into contacts automatically, reducing manual entry when prospects make inquiries. Email broadcasts can target a tag or list; open tracking and a per-contact email history provide useful visibility into basic outreach. This is a focused set of campaign tools rather than a reason to choose Depot as a broader marketing platform.

Automations can respond to a form submission or tag addition by sending an email, creating a task, or updating a field. A due and overdue follow-up list tied to contacts or deals, backed by a dashboard focused on items needing attention, makes the CRM particularly practical for owners who need help keeping the next action in view.

Records are isolated between organizations at the database level, and traffic is encrypted over HTTPS. Users can sign in with a password or an email magic link; passwords are not stored in plain text. Depot runs on Vercel with managed PostgreSQL, while providers handle hosting, backups, and infrastructure security. Contacts can be exported at any time, and account data deletion can be arranged by contacting Depot CRM.

Pricing

The Free-Forever plan costs nothing and includes one user, 100 contacts, and 200 emails per month, with no card required. It is a reasonable starting point for an individual with a small contact book, but those limits can make it unsuitable once outreach or lead capture grows.

The Depot CRM plan costs $5 a month, billed monthly. It keeps the one-user limit while raising capacity to 500 contacts and 1,000 emails per month, and adds 1 GB of file storage. Add-ons cost $3/mo per user, $2/mo per 500 contacts, $2/mo per 1,000 emails, and $1/mo per 1 GB. Those increments offer a way to extend capacity, though the per-user fee means a growing team will pay beyond the base price. There are no setup fees or contracts, and customers can cancel anytime; an annual option is marked 10% off.

Platforms

Depot CRM is available on the web.

Who it's for

Owner-operators, freelancers, local service businesses, contractors, consultants, and small agencies are the clearest fit. The combination of contact records, simple outreach, and task-driven follow-up suits businesses that want to track leads and next steps without taking on a more elaborate CRM. Businesses needing more than basic pipeline customization, or teams that quickly outgrow one user and the included quotas, should look elsewhere or plan for add-ons.

Pros and cons

• Pros: The free plan needs no card and gives a solo user a way to start with 100 contacts and 200 monthly emails.
• Pros: Form-triggered actions and contact-linked follow-up tasks bring lead capture and next steps into the same workflow.
• Pros: Monthly billing, no contract, and cancellation anytime keep the paid commitment flexible.
• Cons: Both plans include only one user, so adding a teammate increases the bill through the per-user add-on.
• Cons: Contact and email caps are modest, and the paid plan’s basic pipeline customization may not support more complex sales processes.

Alternatives

For construction businesses comparing more than a lightweight CRM, Construction CRM Software is a relevant category to explore. Choose Hyphen CRM if Android and iOS access matter and a sales demo is acceptable; its pricing is not published and prospective customers are asked to request a demo. Zapo CRM is another paid option with Android and iOS apps, a free plan, and a free trial; its listed tiers have usage fees, and their prices are not published.

Buildr may suit a buyer seeking unlimited users and data, guided onboarding, implementation services, and in-house support, though it uses custom pricing and is available on iOS and the web. BuildTools Bidding is a more costly alternative for custom home builders and remodelers seeking a construction management platform: its starting package costs $499 a month with a 12-month commitment, billed monthly, and includes guided onboarding.

CMiC is a paid option spanning general contractors, subcontractors, and heavy highway work, with Android, iOS, API, self-hosted, and web platforms; its price is not published. improveit360 is an alternative with Android, iOS, and web access and a listed price of $55,125 a month; its base accounts include 10 licenses, with pricing depending on package and scale. NEWSTAR is a web-based paid alternative. Buildovate offers a free plan and Android, iOS, and web access.

Verdict

Depot CRM is a sensible choice for a solo owner or small service business that wants contact management, modest email outreach, and follow-up tracking in one web tool. The free plan lowers the barrier to getting started, while the $5.00 USD monthly plan adds room for more contacts, emails, and file storage without a contract. Choose another CRM if you need multiple users at the base price, more flexible pipeline design, or substantially higher included quotas.