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Delam
What Delam is
Delam is software for medical spas and aesthetic clinics, combining a clinic management platform with a branded patient app. It says it serves clinics in Canada and the United States. The patient app presents memberships, rewards, the clinic shop, and appointments. Clinics can define membership fees, eligible services, benefits, and terms, while Delam tracks plans and billing. Stripe Subscriptions supports monthly or annual billing, prorated plan changes, failed-card dunning, and cancellation; unused monthly membership credits can roll over up to a configurable cap. The full clinic platform is scoped to cover scheduling, patient records, staff access, payments, consent, and reporting. Delam also lists patient reminders, digital intake forms, and online payments. A patient experience connected to existing clinic software is in development and requires a compatibility assessment; Delam does not offer a universal extension or promise automatic synchronization. Pricing is quoted individually rather than offered as fixed published plan prices. Delam Technologies Inc. identifies Toronto, Ontario, Canada as its headquarters. Its security information describes patient data hosted in Canada, AES-256-GCM encryption at rest, TLS 1.3 in transit, role-based access, and seven-year default audit retention.
Who it suits
Delam is aimed at medical spas and aesthetic clinics in Canada and the United States. It may suit clinics looking for a branded patient app, membership management, or a fuller clinic platform scoped around their workflows.
What it does well
- Branded patient app includes memberships, rewards, shop, and appointments.
- Clinics can define membership terms and eligible services.
- Unused monthly membership credits can roll over up to a configurable cap.
- Lists patient reminders and digital intake forms.
- Patient data is hosted in Canada, with encryption in transit and at rest.
What to know first
- Pricing is quoted individually; fixed plan prices are not published.
- The connected option for existing software is in development.
- Delam does not offer a universal connector or promise automatic synchronization.
Limits
No fixed plan prices are published; the offerings are quoted or scoped individually. The connected option is in development and requires an assessment of interfaces and booking handoff.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Your patient app | Quoted individually; no fixed plan prices published. · Branding and patient experience · membership and rewards scope · setup, support, and recurring service | On request |
| Alongside your software | Quoted individually; optional connection is in development. · Supported-interface assessment · integration and maintenance scope · payment and refund reconciliation | On request |
| Your full platform | Scoped individually by proposal. · Workflow and clinical requirements · data migration and training · operations and patient experience | On request |
As delam.ai lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://delam.ai/.
- Choose whether to discuss the patient app, a connected setup, or the full platform.
- Request an individually quoted proposal.
- Review proposed setup, recurring service, support scope, usage fees, connected-system costs, and third-party transaction charges.
- Assess compatibility if you want to connect existing clinic software.
Verdict
Consider Delam if your medical spa or aesthetic clinic wants a branded patient app and membership billing, or a clinic platform scoped to its workflows. Look elsewhere if you need an available universal connector or published fixed plan prices.
Questions
How much does Delam cost?
Delam says pricing is quoted individually and has no fixed plan prices published. Proposals should specify setup, recurring service, support scope, usage fees, connected-system costs, and third-party transaction charges.
Does Delam have a free plan?
No free plan is listed. Its offerings are quoted or scoped individually.
Which platforms does Delam support?
Delam lists Android, iOS, and web.
What does the patient app include?
It presents memberships, rewards, the clinic shop, and the appointment experience.
Can Delam connect to existing clinic software?
An optional connected setup is in development and requires compatibility assessment. Delam does not offer a universal extension or promise automatic synchronization.
What payment and membership options does Delam support?
Stripe Subscriptions supports monthly or annual billing, prorated plan changes, failed-card dunning, and cancellation. Unused monthly membership credits can roll over up to a configurable cap.
Facts from Delam's own pages
- Clinic platform
- The full clinic platform is scoped to cover scheduling, patient records, staff access, payments, consent, and reporting. · delam.ai, 9 Oct 2026
- Company
- The site identifies the company as Delam Technologies Inc. and lists Toronto, Canada. · delam.ai, 9 Oct 2026
- Compliance
- Delam's security page says PIPEDA, PHIPA, and Quebec Law 25 are live, while HIPAA and SOC 2 Type II attestation were listed for 2026. · delam.ai, 9 Oct 2026
- Connected setup
- The optional connection for clinics keeping existing software is in development and requires compatibility assessment. · delam.ai, 9 Oct 2026
- Connected systems
- A connected patient experience for clinics keeping existing software is in development and requires assessment of each vendor interface and booking handoff. · delam.ai, 9 Oct 2026
- Encryption and auditing
- Delam says it uses AES-256-GCM field-level encryption, TLS 1.3 in transit, role-based access, and seven-year default audit retention. · delam.ai, 9 Oct 2026
- Extension availability
- Delam says its optional extension is in development and is not a live universal connector. · delam.ai, 9 Oct 2026
- Founded
- 2025 · delam.ai, 28 Sept 2026
- Headquarters
- Toronto, Ontario, Canada · delam.ai, 28 Sept 2026
- Integration limit
- Delam says it does not currently offer a universal extension or promise automatic synchronization. · delam.ai, 9 Oct 2026
- Intended customers
- Delam describes its product for medical spas and aesthetic clinics in Canada and the United States. · delam.ai, 9 Oct 2026
- Membership credits
- Unused monthly membership credits can roll over up to a configurable cap. · delam.ai, 9 Oct 2026
- Memberships
- Clinics can define membership fees, eligible services, benefits, renewal terms, and cancellation terms, while Delam manages the plan and billing. · delam.ai, 9 Oct 2026
- Patient app
- The branded patient app presents memberships, rewards, the clinic shop, and appointment experience. · delam.ai, 9 Oct 2026
- Payments
- The memberships page says Stripe subscriptions support monthly or annual billing, prorated plan changes, failed-card dunning, and cancellation. · delam.ai, 9 Oct 2026
- Payment security
- Delam says payments are tokenized through Stripe, raw card data does not touch its servers, and PCI DSS is provided via Stripe. · delam.ai, 9 Oct 2026
- Payments integration
- Delam's memberships page says Stripe Subscriptions supports monthly or annual billing, prorated upgrades and downgrades, failed-card dunning, and cancellation. · delam.ai, 9 Oct 2026
- Platform features
- The clinic platform describes scheduling, patient records, staff access, payments, consent, and reporting as areas to review in an implementation. · delam.ai, 9 Oct 2026
- Pricing
- Delam says the connected offering is quoted individually and that it has no fixed plan prices published yet. · delam.ai, 9 Oct 2026
- Product
- Delam describes itself as medical spa and aesthetic clinic software combining a clinic management platform with a branded patient app. · delam.ai, 9 Oct 2026
- Proposal scope
- Delam says proposals should specify setup, recurring service, support scope, usage fees, connected-system costs, and third-party transaction charges. · delam.ai, 9 Oct 2026
- Security
- Delam's security page states that patient data is hosted in Canada and describes AES-256-GCM encryption at rest and TLS 1.3 in transit. · delam.ai, 9 Oct 2026
- Support
- The pricing page lists support scope as part of the recurring service covered in a written proposal. · delam.ai, 9 Oct 2026
- Who it serves
- Delam says it serves clinics in Canada and the United States. · delam.ai, 9 Oct 2026