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Cubby

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What Cubby is

Cubby is an AI-native platform for self-storage operators, bringing facility operations, tenant tools, rentals, and revenue management together. Operators can track units, view real-time reports, manage tasks, and oversee multiple facilities. On-site tools support mobile use and offline walkthroughs that sync when a device reconnects. Tenants can use a passwordless portal for payments, lease viewing, and account management; rental tools include online reservations, digital leases, e-signatures, and autopay setup. Revenue management analyzes competitors, occupancy, and demand to recommend rates and tenant increases, with rate limits and facility-specific rules. Cubby Calls routes, records, and transcribes calls, while Comms AI can handle sales and service calls and transfer them to staff. The partner directory spans categories such as access control, auctions, and marketing, with examples including SpiderDoor, OpenTech Storage, and StoragePug. Cubby says customer data is encrypted in transit and at rest, and that it completed an independent SOC 2 examination covering the Security category and control design. Prices are not displayed; prospective customers are directed to request a demo.

Who it suits

Cubby is aimed at self-storage operators managing tenants, facility workflows, and rental activity. Its mobile and offline walkthrough tools may suit staff working on site, while multi-facility management is relevant to operators overseeing more than one location.

What it does well

Tracks units and provides real-time reporting.
Supports multiple facilities and offline walkthroughs.
Tenant portal supports payments and lease viewing.
Includes online reservations, digital leases, and e-signatures.
Revenue tools analyze competitors, occupancy, and demand.

What to know first

Subscription prices are not displayed.
Prospective customers are directed to request a demo.
Technical support is normally limited to business hours.

Limits

Fees depend on the applicable order, and unit activation affects billing. Technical support is provided during normal business hours, excluding U.S. federal holidays, unless an order or documentation specifies otherwise.

Plans

Plan	Billed and limits	Price
Custom service order	Fees are specified in an order; Cubby’s agreement describes an annual platform fee and payment processing fees. · Fees depend on applicable order · Unit activation affects billing	On request

As cubbystorage.com lists them, read 10 Oct 2026. The maker's own page has the final word.

Getting started

Visit the Cubby website and request a demo.
Discuss an order covering the platform and applicable fees.
Arrange migration and configuration with Cubby’s team.
Use the SaaS dashboard for internal business operations during the order term.
Set up access to the Android, iOS, web or API platform as needed.

Verdict

Cubby combines operational, tenant, and revenue tools for self-storage businesses. Prospective customers should request a demo and clarify the order-specific fees and support terms.

Questions

How much does Cubby cost?

Cubby is paid, with pricing on request. Its agreement describes an annual platform fee and payment processing fees, with billed fees specified in an order.

What platforms does Cubby support?

The listed platforms are Android, iOS, web and API.

Can tenants manage their accounts online?

Yes. The passwordless self-service portal supports payments, lease viewing and account management.

Does Cubby connect with other services?

Yes. Its partner directory spans access control, marketing, tenant coverage, auctions, call management and other categories. Named partners include SpiderDoor, OpenTech, SafeLease, StoragePug, LockerFox and DualEntry.

What support and implementation does Cubby offer?

Cubby advertises migration, configuration and training, plus dedicated account support with an average five-minute response time. Its agreement says technical support is during normal business hours, excluding U.S. federal holidays, unless otherwise specified.

What security measures does Cubby describe?

Cubby says customer data is encrypted in transit and at rest, hosted on Google Cloud Platform, and protected by role-based access controls. It also says it completed an independent SOC 2 examination covering the Security category and control design.

Facts from Cubby's own pages

Calls and AI: Cubby Calls routes, records, and transcribes calls, while Comms AI can handle sales and service calls and transfer them to staff. · cubbystorage.com, 10 Oct 2026
Checkout recovery: Cubby says automated follow-up emails can recover up to 60% of abandoned checkouts and are triggered in under five minutes. · cubbystorage.com, 10 Oct 2026
Contract support terms: The master services agreement says technical support is provided during normal business hours, excluding U.S. federal holidays, unless an order or documentation specifies otherwise. · cubbystorage.com, 10 Oct 2026
Data protection: Cubby says customer data is encrypted in transit and at rest, hosted on Google Cloud Platform, and protected by role-based access controls. · cubbystorage.com, 10 Oct 2026
Data safeguards: Cubby says customer data is encrypted in transit and at rest, and production access uses least-privilege controls and multi-factor authentication. · cubbystorage.com, 9 Oct 2026
Examples of partners: The partner directory includes SpiderDoor and DoorKing for access control, OpenTech Storage for auctions, and StoragePug for digital marketing. · cubbystorage.com, 9 Oct 2026
Facility operations: The platform gives operators a unified view of facilities, units, and tenants, with task management and walkthroughs. · cubbystorage.com, 10 Oct 2026
Headquarters: New York, NY, United States · cubbystorage.com, 23 Sept 2026
Implementation and support: Cubby says its team handles migration, configuration, and training, and advertises an average five-minute support response time. · cubbystorage.com, 10 Oct 2026
Integrations: Cubby lists ecosystem partners across marketing, access control, auctions, tenant coverage, call management, and other categories. · cubbystorage.com, 10 Oct 2026
Mobile and offline: Cubby says its on-site tools support mobile use and offline walkthroughs that sync when the device reconnects. · cubbystorage.com, 9 Oct 2026
Named integrations: The partner directory includes SpiderDoor, OpenTech, SafeLease, StoragePug, LockerFox, and DualEntry. · cubbystorage.com, 10 Oct 2026
Online rentals: Its e-commerce tools let customers search, reserve, and rent storage units online through an integrated checkout. · cubbystorage.com, 10 Oct 2026
Platform access: Cubby’s terms describe the platform as a software-as-a-service dashboard and grant customers a non-exclusive, non-transferable right to use it for internal business operations during the applicable order term. · cubbystorage.com, 10 Oct 2026
Pricing availability: Cubby’s pricing URL redirects to a page asking visitors to schedule a demo; the public page does not display plan prices. · cubbystorage.com, 10 Oct 2026
Pricing optimization: Revenue management analyzes competitors, occupancy and demand to recommend rates and tenant increases. · cubbystorage.com, 9 Oct 2026
Product: Cubby describes itself as an AI-native platform for self-storage operators. · cubbystorage.com, 10 Oct 2026
Revenue management: Its pricing tools analyze markets, competitors, and occupancy to recommend rates, with controls for rate limits and facility-specific rules. · cubbystorage.com, 10 Oct 2026
Security audit: Cubby says an independent auditor completed a SOC 2 examination covering the Security category of the Trust Services Criteria. · cubbystorage.com, 10 Oct 2026
Support and implementation: Cubby advertises migration, configuration and training, plus dedicated account support with an average five-minute response time. · cubbystorage.com, 9 Oct 2026
Tenant management: Tenant tools include a passwordless self-service portal for payments, lease viewing and account management. · cubbystorage.com, 9 Oct 2026

Where Cubby stands on Freedom251

Self-Storage Management Software#9 of 49